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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
    011 52 322 226 8689
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    26/12/2017 27/12/2017
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    US$2,695
    US$2,414
    SAVE US$281
    US$2,695
    US$2,694
    Traveller (2599)
    Pool & Beach (757)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (202 reviews)
    “zen section” (151 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: ☃️ Snow Free Zone 🌴
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    Rooms
    26 Dec27 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,316)
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    731 - 735 of 2,506 reviews

    Reviewed 2 May 2016

    We travelled to Grand Velas Riviera Maya as a group of people! First of all, the view is amazing. Palms everywhere, a gorgeous relaxing pool, white sand and a great beach! The service was amazing too, from the time we stepped into the lobby to...More

    Thank Pinkwaters
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 May 2016

    We are genuinely pleased to have made such a positive impression on you and your friends. One of our goals is to have you feel that your Grand Velas experience was a memorable one and that your need for luxurious relaxation and pampering was completely...More

    Reviewed 1 May 2016

    This was the best all-inclusive resort I have ever been to. In particular, the service and the food were phenomenal!! We ate dinner at Autor (tasting menu), Frida (Mexican), Lucca (Italian) and Piaf (French). That is the order I would rank them in, but every...More

    5  Thank Ryanthomb
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 May 2016

    Ryan, we truly appreciate your splendid words on your recent visit with us at Grand Velas. We feel that our culinary tour is of ample variety and that the quality at each venue is difficult to equal at other resorts. I will, of course, pass...More

    Reviewed 1 May 2016

    Visited with a large group (350) and we had a room in the Grand Class section, the room and staff were outstanding. We had a a couple large group events which were excellent. The SPA at the Grand Velas is a highlight, the facility is...More

    2  Thank JuanE100
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 May 2016

    Thank you very much Juan for your excellent comments on your recent group visit. As you are now aware, we are very experienced in providing excellence to families, couples and groups the size of your`s in all areas including our culinary tour and spa services....More

    Reviewed 1 May 2016 via mobile

    This was by far the best all inclusive hotel we have stayed in, it has the perfect location and all aspects were wonderful. We stayed in the Ambassador section with our two children (5 and 3), the pool and beach are beautiful and perfect for...More

    6  Thank Davedagogo
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 May 2016

    Dave, thank you very much for sharing with the world your glowing review on the many aspects of Grand Velas, in particular the outstanding service that you received. As you described, there are many facets to enjoy within the resort. Everything from your suite and...More

    Reviewed 30 April 2016 via mobile

    One of the best all inclusive I've ever been too. Fantastic Service of staff, felt like 1 staff member to every 10 guests.. Beautiful settings. Many individual restaurant themes. Great daily activities. .. safe grounds. Easy beach access.More

    3  Thank Paul O
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 2 May 2016

    Thank you Paul for taking a few moments to share with us just how “awesome” you felt Grand Velas was. There certainly is an abundance of variety within the resort. Eight differently themed restaurants, three distinct hotel ambiences in one, and a nice selection of...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$760 - US$2,043 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Playa del Carmen
    • #2 Green Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Priceline, Orbitz, HotelsforEveryone, Cheap Tickets, Travelocity, Cancelon, Evoline ltd and TripOnline SA so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (2599)
    Pool & Beach (757)
    Room & Suite (741)
    Dining (355)
    Hotel & Grounds (1501)
    Bathroom (30)
    Family and Play Areas (19)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    TMandy1101
    4 November 2017|
    AnswerShow all 5 answers
    Response from DirectorGVRM1 | Property representative |
    Hello; Warm greetiings and thank you for your interesting question. Our eight specialty restaurants offer an option fo all the allergies and food restricions. I recommend you to contact our pre-arrival concierge to make... More
    0
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    Google Translation
    zangwang04
    29 October 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hola; Greetings from sunny Mexico. thank you very much fro your interest in Grand Velas. Winter in the Riviera Maya have the avarage temperature of 70° to 80° F and in Grand Velas we have some of the pools heated for your... More
    0
    Votes
    Google Translation
    zangwang04
    28 October 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Zangwang; Greetings from warm Mexico. Riviera Maya is located in between the caribbean cost line and the jungle, mixing with the vast vegetation and fauna. We are aware of how important is to enjoy your vacation... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms were large and spacious"
    Read review
    "all rooms in main resort are beach views. the higher better"
    Read review
    "Ocean view with sunrise and sunset is a must."
    Read review
    "lovely property, 3 options for your stay, best customer service, feels like paradise!"
    Read review
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