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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$1,125
          US$855
          US$1,125
          US$853
          US$1,125
          US$853
          Traveller (2412)
          Room & Suite (727)
          Storyboard
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          Overview
          • Excellent83%
          • Very good12%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “sen lin” (195 reviews)
          “cocina de autor” (144 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Iberostar Grand Hotel Paraiso
          5,768 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Paradisus Playa Del Carmen La Esmeralda
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          #34 of 209 hotels in Playa del Carmen
           
          Paradisus Playa del Carmen La Perla
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,040)
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          There are newer reviews for Grand Velas Riviera Maya See the most recent reviews

          11 - 15 of 2,334 reviews

          Reviewed 6 days ago

          Great Hotel, Great Food, Great People We were always very happy with the people who helped us at the hotel. The Food was a always available to us and the kids. The restaurant choices were great as well.More

          Review collected in partnership with this hotel
          Thank steve_granitz
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 4 days ago

          Thank you very much, Steve, for allowing us the pleasure of providing you and your lovely family "The Best!!!!" on your very recent vacation with us. I am glad that you found that there was always something on our many menus for you, and of...More

          Reviewed 1 week ago

          My only complaint about this place is we have to leave today! We have had an amazing time here! The complex itself is stunning and the staff were all so amazing and really made us feel welcome and very well looked after. The food was...More

          Thank turner782017
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

          It is with great pleasure that I read through your lovely comments and see firsthand the happiness and satisfaction that my young women and men provided you on your very recent family vacation. As a large resort that offers an outstanding array of pools, ambiances,...More

          Reviewed 1 week ago

          We have never had an experience quite like this before - there were many incredible things about this report but most impressive was the genuine kindness and care of the entire staff - and it's a big staff - they seem to know what you...More

          Review collected in partnership with this hotel
          Thank kkslmoore
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

          Thank you for relaying to everyone on TripAdvisor the quality and care that you received from my staff. My team of talented professionals truly do take their responsibilities to heart, and just as you mentioned, they demonstrate their focus on your vacation happiness in a...More

          Reviewed 1 week ago

          The Grand Velas Hotel is so wonderful, from the staff especially Fernando at the pool, he took care of our family with lunch drinks and snacks throughout the day. The Guest Service Manager Amy Negrete was exceptional in making sure our trip was relaxing and...More

          Thank Jacky W
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

          Jacky, I wish to thank you for trusting Grand Velas to provide you and your lovely family an all around amazing experience. Your fine comments truly reflect the focused dedication of my team, and when I say team, I mean that their efforts are coordinated...More

          Reviewed 1 week ago

          The food and the rooms were superb. Our fav was del Artur but it is definitely not for the meat and 3 diner. Be prepared to experiment. The Ambassador Class rooms were well worth the money. The plunge pool was great to relax in after...More

          Review collected in partnership with this hotel
          Thank wjduffy12
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

          It was our pleasure to have provided you such a paradisiacal setting for you and your friends to unwind, take some time off, and enjoy some of the finer things in life. Grand Velas is truly blessed with a large amount of variety. Excellent choices...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Business Centre with Internet Access
          • Things to do
          • Pool
          • Spa
          • Hot Tub
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$743 - US$1,509 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Top resorts Hotel in Playa del Carmen
          • #2 Green Hotel in Playa del Carmen
          • #3 On the Beach Hotel in Playa del Carmen
          • #3 Spa Hotel in Playa del Carmen
          • #3 Luxury Hotel in Playa del Carmen
          • #17 Romantic Hotel in Playa del Carmen
          • #23 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 493
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Travelocity, Hotels.com, Orbitz, TripOnline SA, Cancelon, Evoline ltd, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Grand Velas All Suites And Spa Resort, Riviera Maya ,
          • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
          • Grand Velas Hotel Riviera Maya ,
          • Grand Velas Riviera Maya Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (2412)
          Room & Suite (727)
          Pool & Beach (686)
          Dining (348)
          Hotel & Grounds (1410)
          Bathroom (30)
          Business Centre & Event Rooms (18)
          Family and Play Areas (15)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Confetti5368
          What is the smoking policy?
          21 June 2017|
          Answer
          Response from DirectorGVRM1 | Property representative |
          Hola Confetti5368; greetings from sunny Mexico. Grand Velas Riviera Maya has a strict policy of tabacco consumption while we are regulated under the Federal regulation of tobacco consumption for establishments. All of our... More
          0
          Votes
          twinmom775
          Hi there - considering a trip the first week of December with my 6 year old twin boys. Does anyone know if there will be a lot going on for kids during that timeframe? I know the kids club will be open but worried that it will be light on kids and kids activities in what may be "off season"? Thanks in advance for any info!
          13 June 2017|
          Answer Show all 2 answers
          Response from DirectorGVRM1 | Property representative |
          Hola Twinmom; Greetings from Mexican Caribbean. Thank you very much for consider us for your next vacations. We have two Kids Clubs in property one located at Ambassador Ambiance and an other at Zen Ambiance both of them... More
          1
          Vote
          twinmom775
          Hi there - considering a trip the first week of December with my 6 year old twin boys. Does anyone know if there will be a lot going on for kids during that timeframe? I know the kids club will be open but worried that it will be light on kids and kids activities in what may be "off season"? Thanks in advance for any info!
          13 June 2017|
          Answer
          Response from DirectorGVRM1 | Property representative |
          Hola Twinmom; Greetings from Mexican Caribbean. Thank you very much for consider us for your next vacations. We have two Kids Clubs in property one located at Ambassador Ambiance and an other at Zen Ambiance both of them... More
          0
          Votes
          Room Tips
          "Great rooms"
          Read review
          "The spa suites are quiet, ours had a balcony and plunge pool which meant we could sit out at night when our..."
          Read review
          "Ambassador is where it happens for the kids"
          Read review
          "We loved the Class rooms. By May you want to be by the beach. The breezes are lovely."
          Read review
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