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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$1,160
    US$853
    SAVE US$307
    US$1,160
    US$855
    SAVE US$305
    US$1,160
    Traveller (2455)
    Pool & Beach (737)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (196 reviews)
    “zen section” (145 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,126)
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    1 - 5 of 2,395 reviews

    Reviewed yesterday

    First of all special thanks to Raphael for all the events and special attention towards our children (9 and 12)! Also thanks to Jeremias for the tour of cocktails in the lounge, thanks to Taiday and Mosquito for the wonderful service at the pool! All...More

    Thank PVFans
    Hotel's Favourite
    Reviewed 29 May 2017

    What a gem I recently found in Riviera Maya, Mexico - an absolute perfection in all-inclusive world of resorts. Having seen all kinds or properties worldwide - this one left me speechless, with the most excellent customer service not found anywhere. From servers and waiters...More

    Review collected in partnership with this hotel
    5  Thank Nelchik
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 June 2017

    I cannot thank you enough for taking your personal time in expressing not only your enthusiastic satisfaction but also the refined detailing of our service and product. Your descriptive observations cover quite a few areas, all of which we are very proud of. But a...More

    Reviewed 2 days ago via mobile

    We stayed at the Grand Velas in the ambassador part of the hotel from July2-8. The hotel staff was extremely helpful and hospitable! ambassador was better and more family friendly part of the hotel. Our suit was a great size, with a beautiful ocean view....More

    Thank samiig26
    Reviewed 2 days ago via mobile

    Had the great privilege of staying at this lovely resort as an awards trip through work. This is a first class, 5 star resort, that I would happily return to at my earliest opportunity. The staff is spectacular, the food is incredible, the beach is...More

    1  Thank Jamericana_Mama
    Reviewed 2 days ago

    Resort is awesome! Best service you could imagine. You will never be thirsty or hungry. Everyone there wants to make your stay very enjoyable. Only negative was the restaurants, they require reservations and they were almost empty when we visited and they did not accommodate...More

    Review collected in partnership with this hotel
    Thank rob_autry
    Iberostar Grand Hotel Paraiso
    5,826 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,099 reviews
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    8,510 reviews
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    Secrets Maroma Beach Riviera Cancun
    11,824 reviews
    #2 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$719 - US$1,520 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (2455)
    Pool & Beach (737)
    Room & Suite (730)
    Dining (354)
    Hotel & Grounds (1440)
    Bathroom (30)
    Business Centre & Event Rooms (18)
    Family and Play Areas (15)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kaviana
    15 July 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Dear Kaviana. Greetings from sunny Mexico! Grand Velas Riviera Maya offers a 5 diamonds luxurious experience where accommodation goes further in relaxation and comfort in any of our 1,200 ft2 suites divided in three... More
    1
    Vote
    Anna I
    13 July 2017|
    Answer Show all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Dear Anna; Warmest greetings from Grand Velas Riviera Maya. The Kids Club program provides fun activities, such as movies, storytelling, drawing and painting, for young children from 5 to 12 years old. Our daily activities... More
    0
    Votes
    Kistie-Lee G
    13 July 2017|
    Answer Show all 3 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Kristie; greetings from beautiful Mexican Caribbean. Regarding your doubts we have three snack bars at the pool with service from 9 am to 7 pm serving different kind of dishes like guacamole, ceviche, sushi... More
    1
    Vote
    Room Tips
    "I booked Zen but chose Ambassador, Zen=quiet, Ambassador=pool/ocean/activities"
    Read review
    "The Zen building is less expensive and much more quiet. It is only a short shuttle ride to the main..."
    Read review
    "The room is beautiful and spacious but you don't spend much time in there because the resort is so great..."
    Read review
    "Next time we would like to stay in a room that has an ocean view versus the nature view."
    Read review
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