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Grand Velas Riviera Maya

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Traveller (2734)
Pool & Beach (775)
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Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“sen lin”(217 reviews)
“ambassador section”(213 reviews)
“cocina de autor”(166 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Grand Velas Riviera Maya
Offers & Announcements: Package Deal
Offers from Grand Velas Riviera Maya
Offers & Announcements: Package Deal
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,547)
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2,203
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2,203
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All reviewssen linambassador sectioncocina de autorzen sectionambassador poolwater journeygrand class poolbutler conciergeazul restaurantzen suitesambassador suiteambassador classkids cluball inclusive resortroom serviceplunge poolamazing spa
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1 - 5 of 2,702 reviews
Reviewed yesterday

When you arrive and are greeted by your Personal Concierge you start to realize what staying at Grand Velas will be like. It only gets better from there. The People that work there are only interested in you experiencing the most enjoyable vacation possible. The...More

Review collected in partnership with this hotel
Thank edwinjoel
Hotel's Favourite
Reviewed 25 November 2017

The Grand Velas Resort is truly a dream come true. The property is amazing. The rooms are fabulous. The restaurants are out of this world. The personal service you receive is unheard of. I celebrated my 30th wedding anniversary here and it was the best...More

Review collected in partnership with this hotel
3  Thank cowdana
Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 December 2017

As a team, we are sincerely proud to have been chosen as the romantic setting in which to celebrate your 30 year anniversary. And to be considered by you as "The Best of Riviera Maya" is one of the best compliments we can accept, and...More

Reviewed 4 days ago

This resort is absolutely beautiful. Everyone was very friendly. The food was extraordinary! The service from the hotel was 5 star. This resort is not your typical all inclusive resort. It is absolutely worth vacationing here for top notch service, food and drinks - not...More

Review collected in partnership with this hotel
Thank Andrea H
Reviewed 5 days ago via mobile

We had a fantastic time during a stay here! The facilities are very nice, clean, secluded, and well maintained. The staff is extremely friendly and prompt with their service. Everyone that passed us greeted us and made sure we were being taken care of. The...More

Thank WoodfordGraham
Reviewed 5 days ago

This property was absolutely amazing. The staff was extremely helpful and always there to meet your needs and expectations. Restaurants and food were also amazing. I would love the opportunity to come back again

Review collected in partnership with this hotel
1  Thank pschlude
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Breakfast included
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$663 - US$1,512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa del Carmen
#2 Green Hotel in Playa del Carmen
#3 Spa Hotel in Playa del Carmen
#3 On the Beach Hotel in Playa del Carmen
#4 Luxury Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
#17 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$663 - US$1,512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa del Carmen
#2 Green Hotel in Playa del Carmen
#3 Spa Hotel in Playa del Carmen
#3 On the Beach Hotel in Playa del Carmen
#4 Luxury Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
#17 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2734)
Pool & Beach (775)
Room & Suite (765)
Dining (360)
Amenities (121)
Family and Play Areas (22)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
saucyt75
13 April 2018|
Answer
Response from Rodolfo G | Property representative |
Dear saucyt75, Thank you for such an interesting question.When staying with you will not have any problem with our Wifi connection we count with a 400 MB internet speed for all our guests included in all the common areas... More
0
Votes
Shonda Y
12 April 2018|
AnswerShow all 2 answers
Response from Rodolfo G | Property representative |
Dear ShondaY, Thank you for your interest in our resort, Grand Velas Riviera Maya has three different ambiances Zen, Ambassador & Grand Class where in each lobby you will find a boutique. All three boutique are stocked with... More
0
Votes
alyciasl
9 April 2018|
AnswerShow all 3 answers
Response from Rodolfo G | Property representative |
Dear alyciasl; Greetings from Riviera Maya! I would like to start thanking you for such an interesting question. Grand Velas Riviera Maya is immersed in the mayan jungle where each section has its very own and beautiful... More
0
Votes
Room Tips
"All the rooms are amazing, but if you are not traveling with children I would stay on the adult only portion..."
Read review
"Rooms were outstanding and very large."
Read review
"We stayed in the Zen section and loved it! Very serene and we loved the ambiance at Chaka at breakfast. We..."
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"Ask for a top floor suite, best view."
Read review
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