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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$1,125
          US$773
          Great Deal
          US$853
          US$855
          Traveller (2411)
          Room & Suite (727)
          Storyboard
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          Overview
          • Excellent83%
          • Very good12%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “sen lin” (195 reviews)
          “cocina de autor” (144 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,040)
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          1 - 5 of 3,040 reviews

          Reviewed 2 days ago via mobile

          My husband & i just needed to get away so he started looking for a quiet place yo stay & we found a gem! We had our own butler & could tent a cabana very easily. They had guys going around constantly asking if you...More

          Thank Thirday70
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

          It was our pleasure to provide you and your husband the perfect setting for your much-deserved getaway. I am assured that by reading your wonderful comments your husband´s selection of Grand Velas was right on the mark, offering you an array of dining venues, pools...More

          Hotel's Favourite
          Reviewed 4 weeks ago

          What a gem I recently found in Riviera Maya, Mexico - an absolute perfection in all-inclusive world of resorts. Having seen all kinds or properties worldwide - this one left me speechless, with the most excellent customer service not found anywhere. From servers and waiters...More

          Review collected in partnership with this hotel
          1  Thank Nelchik
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 weeks ago

          I cannot thank you enough for taking your personal time in expressing not only your enthusiastic satisfaction but also the refined detailing of our service and product. Your descriptive observations cover quite a few areas, all of which we are very proud of. But a...More

          Reviewed 2 days ago via mobile

          i loved this trip. it was a beautiful experience. one thing really stood out to me. and that was fernando from the poo! fernando always remembered me and my families names (16) of us. he would always have a smile on his face and always...More

          Thank Hayden F
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

          Hayden, welcome to the Grand Velas brand of hospitality. All of my staff, Fernando of course, included, feel very honored to have the privilege to serve you and your families. For Fernando, to be able to make you feel comfortable and well-attended to poolside is...More

          A TripAdvisor Member
          1
          Reviewed 2 days ago via mobile

          The trip was great, and I had so much fun with my family. The best part, was fernando! He provided great service, and he made the trip much more fun. Karaoke was also sooooooooooooo much fun! Thank you to the staff from the Foard Fudge...More

          Thank A TripAdvisor Member
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

          On behalf of Fernando and his 1,700 dedicated colleagues, I thank you and all the families for deciding on Grand Velas as the vacation setting for this year´s getaway. As you know very well now, we are very adept at hosting large families such as...More

          Reviewed 3 days ago via mobile

          We went on our honeymoon here and were surprised by how gorgeous it was. From the food, which is served from 8 different restaurants of different variety or top class 24 hour room service, to the staff, who always greeted you with a smile, everything...More

          1  Thank NickVau
          Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

          First, permit me to send you both our hearty congratulations on your loving marriage. For us to have been selected as the setting for your honeymoon is an honor for us, and I am delighted that your special celebration involved "The best of everything." Our...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Business Centre with Internet Access
          • Things to do
          • Pool
          • Spa
          • Hot Tub
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$749 - US$1,509 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Top resorts Hotel in Playa del Carmen
          • #2 Green Hotel in Playa del Carmen
          • #3 On the Beach Hotel in Playa del Carmen
          • #3 Luxury Hotel in Playa del Carmen
          • #3 Spa Hotel in Playa del Carmen
          • #17 Romantic Hotel in Playa del Carmen
          • #23 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 493
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, TripOnline SA, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and Priceline so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Grand Velas All Suites And Spa Resort, Riviera Maya ,
          • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
          • Grand Velas Hotel Riviera Maya ,
          • Grand Velas Riviera Maya Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (2411)
          Room & Suite (727)
          Pool & Beach (686)
          Dining (348)
          Hotel & Grounds (1409)
          Bathroom (30)
          Business Centre & Event Rooms (18)
          Family and Play Areas (15)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Confetti5368
          What is the smoking policy?
          21 June 2017|
          Answer
          Response from DirectorGVRM1 | Property representative |
          Hola Confetti5368; greetings from sunny Mexico. Grand Velas Riviera Maya has a strict policy of tabacco consumption while we are regulated under the Federal regulation of tobacco consumption for establishments. All of our... More
          0
          Votes
          twinmom775
          Hi there - considering a trip the first week of December with my 6 year old twin boys. Does anyone know if there will be a lot going on for kids during that timeframe? I know the kids club will be open but worried that it will be light on kids and kids activities in what may be "off season"? Thanks in advance for any info!
          13 June 2017|
          Answer Show all 2 answers
          Response from DirectorGVRM1 | Property representative |
          Hola Twinmom; Greetings from Mexican Caribbean. Thank you very much for consider us for your next vacations. We have two Kids Clubs in property one located at Ambassador Ambiance and an other at Zen Ambiance both of them... More
          1
          Vote
          twinmom775
          Hi there - considering a trip the first week of December with my 6 year old twin boys. Does anyone know if there will be a lot going on for kids during that timeframe? I know the kids club will be open but worried that it will be light on kids and kids activities in what may be "off season"? Thanks in advance for any info!
          13 June 2017|
          Answer
          Response from DirectorGVRM1 | Property representative |
          Hola Twinmom; Greetings from Mexican Caribbean. Thank you very much for consider us for your next vacations. We have two Kids Clubs in property one located at Ambassador Ambiance and an other at Zen Ambiance both of them... More
          0
          Votes
          Room Tips
          "Great rooms"
          Read review
          "The spa suites are quiet, ours had a balcony and plunge pool which meant we could sit out at night when our..."
          Read review
          "Ambassador is where it happens for the kids"
          Read review
          "We loved the Class rooms. By May you want to be by the beach. The breezes are lovely."
          Read review
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