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Hotel Hacienda Real del Caribe

Traveller (517)
360
Panoramas (52)
Room & Suite (242)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Budget
Centrally Located
HOTEL CLASS
812Reviews
785Photos
43Q+A
73Room tips
Traveller rating
  • 319
  • 251
  • 122
  • 48
  • 73
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Popular mentions
Beautiful hotel for the price. Our room was on the first floor, next to the pool. The room was spacious and clean. It could use a bit of freshening up, stains on wall as well as a bit of mildew, due to the dampness in the room. I know, it's a tropical environment, I live in New
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 5 days ago
Hola! Thank you so much for your comments, we are working to improve so you come back. This is your home away from home. We look forward to hosting you!
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Had a great stay at the hacienda real. We were very lucky with a pool side room which meant we could just open the French doors onto the pool. Room itself very spacious and had all necessities. Location was great not too far from the beach and close to all the action. Little bit
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 5 days ago
Hola! Thank you so much for your comments, we are working to improve so you come back. This is your home away from home. We look forward to hosting you!
Read more
We stayed 15-25 feb.2019. We took the ADO bus from CUN airport to the bus terminal in PDC and walked 10 min. to the hotel. (if you compare the price of a private transfer to the ADO we won I think. Upon our arrival at 13:00 our room was not ready. This is normal as check in is
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 5 days ago
Hola! Thank you so much for your comments, we are working to improve so you come back. This is your home away from home. Say hi to your wife! We look forward to hosting you!
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We enjoyed our stay at this lovely Hacienda. Nice rooms, excellent pool and a nice roof top restaurant. Great location for easily getting around in Playa. Great staff. Very friendly and helpful. You must select your room carefully or you won't get a good night's sleep. We
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 1 week ago
Hola! Thank you so much for your comments, we are working to improve, and yes the new roof-top bar is a nightmare for us we are putting double protection in the rooms, so less sound. We look forward to hosting you!
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+6
I spent a week here January 28 - February 4, 2019. I was looking for a reasonable rate in Playa and this fit the bill. My rate for the week was $408 US after all taxes and fees. The noise issue is real. I had an East facing room to the street which was quieter but only Sunday
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 8 Feb 2019
Hola Thank you so much for your comments, we are working to improve, and yes the new roof-top bar is a nightmare for us we are putting double protection in the rooms, so less sound
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Hacienda Real del Caribe
The Queen Room with Two Queen Beds at the Hotel Hacienda Real del Caribe
Photo provided by managementHotel Hacienda Real del Caribe
Habitacion Junior Suite
Photo provided by managementHotel Hacienda Real del Caribe
AMENIDADES DE HABITACIÓN/ ROOM AMENITIES
Photo provided by managementHotel Hacienda Real del Caribe
JUNIOR SUITE
Ese letrero está prendido toda la noche, lo que evita que la habitación tenga oscuridad. Al fondo se aprecia el bar, el sonido de este y de la gente, se escucha mucho.
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12345646
A que hora es check in y check out?
Is the hotel wheelchair accessible?
Yes they are ramp and elevator however I don’t remember about the pool but it was nice call about accommodations in room and reserved parking.
1 vote
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Do the interior rooms have balconies?
I had a room on the front it had a balcony and chairs
0 votes
Show all answers
Hola, Today is sunny right now
0 votes
Do the rooms have a safe?
Yes, they do..
0 votes
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1234569
"Let the staff help you pick a less noisy room."
"Stay somewhere else till the music stops"
"I personally prefer the rooms with balconies or terrace."
"During busy season, street view rooms could have noise problem."
"Ask for a room with a balcony."
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PRICE RANGE
US$39 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
58
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