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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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5,595 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,692: English reviews
Saint Peter, Minnesota
Reviewed 10 October 2016

Ignore all of the other bad reviews! This place was absolute paradise! My now husband and I had our destination wedding there and could not have been happier! We had a group of about 20 ppl and all of our guests had an amazing time with the staff, the food, and resort all together! Beautiful beach, AMAZING food, friendly and...

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3Thank emilylutterman
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are delighted to hear that you enjoyed that much your holidays in this wonderful Caribbean destination. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 7 October 2016

From the moment you walk into the hotel, you are greeted by friendly smiling faces. Instead of the regular check in at the counter, we were taken to a desk where we were introduced to our AMAZING butler Luca. I can't say enough of about him. He absolutely made our trip. We did not have to worry about a single...

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2Thank ssarabi
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are delighted to hear that you enjoyed that much your holidays in this wonderful Caribbean destination. Renaud Pfeifer General Manager

Leeds, Maine
Reviewed 7 October 2016

My friend and I just enjoyed 5 wonderful nights at Azul Fives. The resort is immaculate although there's a little construction going on in front of the lobby. There are beautiful trees and flora, a nice wooded walkway around a cenote. We saw a monkey and some coatis (raccoon/anteater looking things). The beach on this property is the best I've...

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3Thank Jane G
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Barrie, Ontario, Canada
Reviewed 7 October 2016

The Azul Five's is a beautiful resort with excellent staff. This was my third visit in a year and I enjoyed it very much. The grounds are impeccable and service is great. I would like to thank the following staff who put in extra effort to make our stay so pleasant. Gaby, Roberto, Edgar, Antonio and Alex the pool butlers...

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2Thank Spankies-gang
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your review on your recent experience at the Azul Fives by Karisma Hotel, we are happy to hear that you had such a pleasant holidays! Renaud Pfeifer General Manager

Sheffield, United Kingdom
Reviewed 6 October 2016 via mobile

stayed here for our honeymoon and loved everyday and night! The hotel is clean&well maintained,food brill.entertainment staff are amazing-Brandon,David,Francisco &Marianna made our trip!thank you all!

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2Thank JeniSimpson
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

On behalf of all the staff of Azul Fives Hotel By Karisma, thank you for have chosen us to spend your holidays! I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 6 October 2016 via mobile

We visited early oct 2016. The first thing I noticed was the size. It is a lot smaller than other hotels we have visited in this area. However this is not a negative point The grounds are spotless. There was some construction work going on outside main reception but nothing that caused any bother All the staff are very well...

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3Thank Steven G
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It is a real pleasure to read that we manage to meet your expectation during your recent stay with us at Azul Fives. Thank you for taking the time to share your feedback with us and we are looking forward to see you back soon. Renaud Pfeifer General Manager

Reviewed 6 October 2016 via mobile

I recently got married at Azul Fives on September 30th, and had the all too short privilege of staying from September 29 to October 1st with my son and my future (now) wife and close and extended family and friends. Although this wedding was meticulously planned by both my wife and I, there is a terrible amount involved that one...

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3Thank Raul M
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your wonderful review and kind words. I'm very proud of each staff member at the resort and will share your comments with all. There is no better reward than to receive such comments from our guests. Renaud Pfeifer General Manager

Reviewed 5 October 2016 via mobile

All of the staff at this hotel are amazing. They are all very friendly and attentive. Special thanks to the pool butler team Gaby, Roberto, Edgar, Antonio and Alex. But the great service doesn't stop there. Alejandra the Butler is fantastic. The wait staff are wonderful as well from William at the pool to Justina and Bernardo in restaurants. Genaro...

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2Thank Candice M
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your wonderful review and kind words. I'm very proud of each staff member at the resort and will share your comments with all. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 4 October 2016

Service was amazing. The pool butlers took good care of us as well as our little one. Edgar, Gaby, Roberto and Antonio were very nice, friendly and always smiling. They always came to check up on us and make sure we were well taken care of. Edgar was always quick and helpful with the stroller - thank you! The room...

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5Thank RSandGB
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

st. Louis
Reviewed 4 October 2016

Azul Fives by Karisma Hotels is very nice. The grounds are beautiful. This resort has a jungle type setting with a boardwalk thru the protected area. This is a nice walk. In the mornings and evenings the spider monkeys come out. They are very cute and entertaining to watch. The staff here is attentive, proving excellent service. We tipped most...

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1Thank angiRN
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €124 - €818 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room elsewhere at another resort”
 of 5 bubbles wiseman360, 27 Mar 2017 | Read review
“The older buildings (1-11) are closer to the beach and have very large rooms, but are very dated.”
 of 5 bubbles DMacey, 27 Mar 2017 | Read review
“The new essence section is really nice ”
 of 5 bubbles W3296YKjamieh, 27 Mar 2017 | Read review
“Call a week in advance to book your room. The new rooms are farther from the beach”
 of 5 bubbles apc425, 27 Mar 2017 | Read review
“Make sure your room is facing inwards. The hotel property line is very close to a main road and it can get loud.”
 of 5 bubbles 322adrianag, 26 Mar 2017 | Read review
5 of 5