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Azul Beach Resort The Fives

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Azul Beach Resort The Fives
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5,362 Reviews from our TripAdvisor Community

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Showing 4,496: English reviews
Leuven, Belgium
Reviewed 23 August 2016

The welcome : very poor : consist of 30 seconds some guy puts lines on the hotel brochure. No welcome drink received. The rooms : spacious, nice and new (we had a double room 1614) but 10 meters from big constructions in the hotel. The drills start at 0800 Hr until the darkness, they try to cover that noises with...

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Helpful?
3Thank Patrick G
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Dear Patrick G Thank you for your recent stay at Azul Fives Hotel by Karisma and sharing your experiences. We want to make every stay as close to perfection as possible and we appreciate your positive comments that you have enjoyed our food and the beach; however we are very sorry that you found inconsistencies in various areas of our...

Toronto, Canada
Reviewed 22 August 2016 via mobile

We just a wonderful stay at the Azul Fives in Playa deal Carmen Mexico....the staff couldn't have been more friendly, the resort spotlessly clean and the food was great. We also enjoyed a couple of excursions off site and everyone was so helpful and all around nice. Would recommend this place to anyone especially for families with children.

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Helpful?
2Thank Cheryl D
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you so much for taking the time to share your kind remarks about your experience at The Azul Fives Hotel. I am glad to hear you enjoyed your stay. Renaud Pfeifer General Manager

Colorado Springs, Colorado
Reviewed 22 August 2016

If you are looking for a vaction at your own pace, without pushy sales people or crowds, this is it. Spent a week at Azul Fives in mid-August with two adult children (21, 23). We had a roof-top suite with an additional 2-bed room in the same subsuite. The two rooms were not connected directly, but shared a common external...

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Helpful?
3Thank CheeseConey
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Your feedback is the best reward for the entire team here. We thank you for choosing year after year our Resort for your vacation. We look forward to seeing you soon again and please continue to recommend our Paradise to other travelers. Renaud Pfeifer General Manager

Colorado Springs, Colorado
Reviewed 22 August 2016

Stayed here for 1 week- Aug 13-20, 2016 with our 2 children- age 23 and 21 (soon to be college graduates!) and absolutely loved it!! We did a timeshare exchange through Interval World. We were in villa 5, a 2 bedroom suite with a rooftop deck and private Jacuzzi. Closest villa to the beach, great location for everything. Didn't do...

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Helpful?
1Thank Julie P
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for sharing such a detailed account of your stay. I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

London, United Kingdom
Reviewed 21 August 2016

We spent 10 days at Azul Fives in July 2016 on an all inclusive package. The apartments were spacious, modern, clean and pleasant. The staff were universally excellent. The restaurants served a wide variety of cuisines and some of it (but not all) was very good. The beach was pristine and there were lots of fun activities. So I'd recommend...

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2Thank christoger
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Milan, Italy
Reviewed 21 August 2016

It 's all beautiful state . You have pampered and you made ​​us feel at home with all the comforts possibili.Consigliamo anyone to try a vacation in this beautiful paradise resort . We will return for our wedding anniversary thanks

Review collected in partnership with this hotel
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2Thank eragost
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thank you for writing your family stays review. I am glad to hear that we make of your vacations a fabulous time. Renaud Pfeifer General Manager

Montego Bay, Jamaica
Reviewed 20 August 2016 via mobile

This is second here at Azul fives and I come back because their services and worker were very Excellente and favourite entertainer were: David , Brandon , Donavon , Kevin, Fransisco and a lot more...... And all of them were excellente

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Thank julianana B
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Receive my most sincere gratitude for your kind words regarding your recent stay at Azul Fives Hotel. I am glad to know how much you enjoyed while being our guest by our staff’s attentiveness whose for you are: David , Brandon , Donavon , Kevin & Fransisco from animation crew. Renaud Pfeifer General Manager

Melbourne, Australia
Reviewed 20 August 2016 via mobile

This hotel exceeded my expectations! My girlfriend and I came here in July and had such a wonderful time. The grounds of the resort are stunning with lush gardens and it's very own Cenote. It also had a variety amazing swimming pools and swim up bars which we loved. The interior of the tequila bar is gorgeous and was an...

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1Thank DwyaneJames
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thank you so much for your review of your recent stay at Azul Fives Hotel. I´m glad to hear that our staff exceeds your expectative. We look forward to your next visit. Renaud Pfeifer General Manager

Richmond, Canada
Reviewed 19 August 2016

We recently stayed at Azul Fives in a One Bedroom Suite. We were in Villa 9 which is close to both of the main pools and the lobby restaurants and is not a very far walk to the beach (maybe 5 minutes). The service we received in the restaurants and the rest of the resort was amazing. The people assigned...

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Helpful?
Thank pinkkfrogzz
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Renaud Pfeifer General Manager

San Luis Obispo, California
Reviewed 19 August 2016

Yay: Great location, gorgeous beach, easy ocean for kids to swim in, lots of pool options, lots of eating options, beautiful room interiors, King bed was very comfy, helpful and pleasant staff, offered us rides around resort, LOVED seeing the spider monkeys throughout our stay in their natural habitat Nay: no hot water in either of our families rooms, construction...

Review collected in partnership with this hotel
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Thank C9363MDcharlesb
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you also for your suggestions, we appreciate our guests opinion as we know how important it is for the continuous growth and improvement of our hotel. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €122 - €842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives 4*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#38 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives staff and other travellers.
1,078 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Villa 3 on the 3rd floor. This building was central to everything and quiet.”
 of 5 bubbles 448derekg, 18 Feb 2017 | Read review
“The rooms on the bottom floor are better”
 of 5 bubbles , 18 Feb 2017 | Read review
“Go with a one bedroom with a pool view”
 of 5 bubbles bolasker, 17 Feb 2017 | Read review
“Ask to be in building closer to beach”
 of 5 bubbles JimperMom, 17 Feb 2017 | Read review
“Essence area has construction - villas (4,5,6,7) are best and between the beach and the plaza area. Avoid Villa 1 if you go to bed early.”
 of 5 bubbles robbiedigital79, 16 Feb 2017 | Read review
5 of 5