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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$701*
US$143*
Great Deal
US$701*
US$678*
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Azul Beach Resort The Fives Playa Del Carmen
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5,916 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,974: English reviews
Christine, North Dakota
Reviewed 15 January 2017

I had an excellent 10 days at Azul Fives resort! The staff was excellent and very attentive. Pascual our butler was very helpful in getting us what we want. He assisted us in meeting our needs even before we knew what we wanted like setting up our excursions and daily needs. The entertainment staff was excellent as well. They helped...

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Helpful?
2Thank blacher25
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for sharing such a detailed account of your stay.Your words are genuinely appreciated and will help us make improvements that allow us to continue providing unforgettable experiences. Renaud Pfeifer General Manager

Reviewed 15 January 2017 via mobile

The Pool Butler Gaby was amazing and always willing to help... Gaby is the Best !! But all the Pool Butlers were awesome Luis, Edgar, Fabian...Overall the experience at Azul Fives was relaxing... AZUL Fives do not have an all Adult area that is one thing I wished they have..

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3Thank Arcola P
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for sharing such a detailed account of your stay.Your words are genuinely appreciated and will help us make improvements that allow us to continue providing unforgettable experiences. Renaud Pfeifer General Manager

Guelph, Ontario
Reviewed 15 January 2017

long travel day to arrive and open our curtains from our unit to face directly into the construction site. not a great beginning. we booked this trip 6 months in advance and I feel we were taken advantage of (ending up with the worst location in the resort) and because of that we will not be returning any time soon...

Review collected in partnership with this hotel
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Helpful?
Thank adamapender1015
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear adamapender1015 Thank you for your comments with regards to your recent stay at our Hotel; I am sorry for the disappointment due to the view in the assigned room and if we did not live up to the expectations you have set before us. As you may know, TripAdvisor does not link your reservations, so I do invite you...

Reviewed 15 January 2017 via mobile

I was really worried about honeymooning at a family resort but this place does a fantastic job of accommodating couples and families. We had a very romantic and fun stay! I'd say the highlight for us was the Mexican themed bar 1910. The decor was what brought us in, but Sergio and Juan are what kept us there every single...

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2Thank Amanda M
KarismaHotelsResorts, Director de Recepción at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manager

Richmond Hill, Ontario
Reviewed 14 January 2017

This was our second time at Azul Five, and 5th trip as Prestige members. Travelling with a large group of people, one would expect chaos. However, it was made easy with the help of our butler, Luca. Our pool butler, Gaby was exceptional and a hard worker. She made every day a pleasure. Fabian, our beach server tended to our...

Review collected in partnership with this hotel
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3Thank lizn805
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 14 January 2017

Great accommodation , new and modern , rain shower , glass features , double sink . Very comfortable bed, white pristine linen. Swim up pool with lazy chairs right on room . food excellent , great variety , many restaurants to choose from.Beach has great swimming and sand white and soft .

Review collected in partnership with this hotel
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4Thank melissa l
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manage

Reviewed 14 January 2017 via mobile

What a great family vacation. Everything was beautiful! The rooms, pools beaches and restaurants. The employees that work there are awesome. Thank you Gabriela for checking on us and making sure there were no problems. Kevin and Christan thank you for making us laugh and showing us a good time. You kept my teenage kids involved and they had so...

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5Thank Patty B
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Renaud Pfeifer General Manager

Reviewed 14 January 2017

I was part of a wedding group that attended the resort in December of 2016 for an 8 night stay. This was the first time I had travelled to Mexico at all, or any hot holiday for that matter, and I was completely blown away. From the food, each and every restaurant was fabulous, specially crafted food from around the...

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5Thank Elizabeth F
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Many thanks for your review and we are delighted to know that you enjoyed your vacation at the Azul Fives by Karisma, your kind words about the facilities and the staff serve as an encouragement to all to continue to strive in excellence. We celebrate the fact that you did enjoy the Mexican warm hospitality. Once again thank you for...

Annapolis, Maryland
Reviewed 14 January 2017 via mobile

My friend and I (both 34 year old women) stayed at Azul Fives from Saturday 1/7 to Saturday. We exchanged through our timeshare company, Interval International. Upon arrival to the airport we were greeted by Alberto of Caribbean Ways and escorted to our private Suburban for transportation to Azul Fives. Finding the transportation was easy as long as you follow...

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Helpful?
5Thank ShanJay82
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for taking the time to share your experience in regards to your recent stay with us. It was a pleasure to welcome you in paradise and to know you have had an amazing time. Thank you for highlighting the positive attributes you were able to enjoy. Renaud Pfeifer General Manager

Montreal, Quebec
Reviewed 14 January 2017

This resort is absolutely amazing. From the rooms, from the food, from the pools, Beach area, organization of stuff friendliness of staff, Entertainment, consistency and overall look, this hotel is beyond what I was expecting from an all inclusive. I work in the hotel industry for the last 16 years as director of sales and marketing in branded hotels across...

Review collected in partnership with this hotel
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4Thank carolynsoum
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Renaud Pfeifer General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €53 - €1,144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives Playa Del Carmen 4*
Number of rooms: 524
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, BookIt.com, Hotels.com, Hotwire, TravelUp, Orbitz, Cancelon, Cheap Tickets, HotelsforEveryone, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sky essence suite is highly recommended.”
, 27 May 2017 | Read review
“Any room is great. We loved Villa 12 on the ground floor with pool view.”
burnsie93, 25 May 2017 | Read review
“I didn't chose a bottom floor because of pool noise but where we stayed there were few people swimming so not a problem.”
deborahrG8027NA, 25 May 2017 | Read review
“We had a 2BR villa. Villa 4 #403-1 and 2, on the ground floor, HUGE, by the lazy river leading to the swim up pool bar. Very roomy & quiet.”
a_cool_mommy, 25 May 2017 | Read review
“Stay in the older section as the rooms are bigger”
andreakdelgado, 25 May 2017 | Read review
5 of 5
Orbitz.com
US$143* /night
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Bookit.comUS$701
ElvolineUS$678
CancelonUS$326
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*Disclaimer
Prices are for 1 room, 2 adults
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