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We have stayed at Luna 5 times before this-and visited Playa 7 times. Luna's owners have opted for the quick buck instead of quality renters. Unfortunately Luna and Playa have now become party central for the electronic music and 20/30 something crowd. That means-no longer...More
WARNING TO PEOPLE WHO LIKE PEACE AND QUIET AND RUNNING WATER!!! I am sitting here on the patio at 7:00 a.m. having my morning coffee here in unit A1 at Luna Encantada listening to a totally annoying booming of bass music coming from two doors...More
3 Thank UsFromSaltLakeCity
Response from Jeff_Hughes_Playa, Manager at Luna Encantada Vacation CondosResponded 16 January 2016
Our sincerest apologies to these guests for the problems they experienced during their stay. BPM festival, which typically takes place the 2nd week of January each year, is a multi-venue house music event, and unfortunately, one of the normally-empty lots just north of Luna Encantada...More
We chose this place because we were tired of the all inclusive properties. Big mistake. The constant barrage of thumping bass from the bar next door resonates through the entire property 24/7. It's absolutely maddening. Do not stay here if you want any sort of...More
3 Thank 297Luv2travel
Response from Rentals_Your_Way, Manager at Luna Encantada Vacation CondosResponded 12 January 2016
We want to sincerely apologize to this guest for the issues that he experienced during his stay. Management was not aware that one of the annual BPM festival venues would be so close to the building. This event ends on January 17th and should cause...More
Luna Encantada exceeded my expectations (which does not happen very often). I stayed in H2 Unit. The owner was very pleasant to deal with. His on site manager was courteous and attentive, the unit is well equipped and tastefully decorated. The building is on 5th...More
Right next to the beach our condo was beautifully furnished, however one of the rooms is tiny and the pool is pretty cold in winter months. The place is spotless and all the people working here are very nice and helpful. Being steps from the...More
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Luna Encantada Vacation Condos Hotel Playa Del Carmen ,
Luna Encantada Vacation Condos Riviera Maya, Mexico - Playa Del Carmen