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Luna Encantada Vacation Condos

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185 Reviews from our TripAdvisor Community

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Showing 176: English reviews
A TripAdvisor Member
1 review
Reviewed 7 August 2016 via mobile

Very beautiful and convenient located condo vacation rental. The facility is beautiful. Very safe. Beach front and great pool.. ocean view and pool view I loved everything about my vacation and the condo was a big percentage of my happiness. Balcony is a plus to sit at night catch a breeze and hear the ocean waves.. Kids loved to be...

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Thank A TripAdvisor Member
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We appreciate your review very much!

Reviewed 31 July 2016

We were contacted by Rentals Your Way 4 days prior to our arrival that the owner of C2 was in town and wanted his condo. We were bumped from our condo even though we had reserved and left a deposit months before. After complaining to Rentals Your Way we were relocated to B1. B1 was nice, cheaper, had a view...

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Thank Michelle R
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

First of all, we would like to apologize to this guest that their reservation had to be moved. It is very rare for us ever to be required by the owners of the properties to move reservations, and this was one of those rare occasions. The properties are all individually owned so when an owner requires that we make a...

Leeds, United Kingdom
Reviewed 28 July 2016

My husband and I just got back yesterday from our trip to Mexico with our last 7 nights staying in Playa del Carmen in the Luna Encantada apartment rentals in unit G3. First of all the location of the apartments is absolutely perfect. They are on Calle 6 which is just off 5th Avenue – literally just 30 seconds up...

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Thank mardrew
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you very much for this review. Your feedback and report are helpful to the management and owners alike. The staff works hard to continue to improve their service and the condo. We will certainly communicate with the owners again regarding the rooftop furniture. We look forward to your next stay with us.

Vancouver, Canada
Reviewed 26 July 2016

Five of us wanted to go to Playa for a 50th Birthday trip. We were looking for some fun, sun and adventure. I spent a lot of time researching VRBO units online and stumbled across Luna Encantada. Thank goodness we did. This place is amazing. The location is unbeatable, on the beach a block off famous 5th Ave. Infinite pool...

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Thank TerryDnorth
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you for choosing to celebrate at Luna Encantada and we are very happy to hear that you had such a wonderful trip. We hope to see you again very soon!

Shawnee, Kansas
Reviewed 25 July 2016

We just returned from our 7 nights in PDC, celebrating our 15 year Anniversary. We are thrilled we found Luna Encantada! We have been to the area several times, staying in large all inclusive resorts. We were never really happy with the generic experience. With this trip we wanted more freedom to explore the city. We booked unit A1 with...

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2Thank KEH-KC
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Happy anniversary and thanks so much for your review! Luna Encantada is a great place for families and we look forward to seeing your family here again soon!

Sugar Land, Texas
Reviewed 25 July 2016 via mobile

Luna Encantada condos in Playa Del Carmen is a wonderful place to stay. Stayed in unit C3 and C1 with a view of the sea and it was exceptional. The condos were clean and comfortable. This is our second trip to this location and we love it. Friendly and professional staff. Aggie Wasowska the concierge was very helpful and kind....

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Thank JWD4
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We are so glad that you had a relaxing vacation, thank you for your review!

Reviewed 22 July 2016

This was our 3rd time staying at Luna Encantada unit D1 and Unit A. We rent two units for two weeks. D1 is Beachfront and WILL NOT disappoint. Beautiful breathtaking views! The units are very well appointed and are kept updated. It is by far the best rental on Playa's Beach. It is truly Beach Front. One block from 5th...

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Thank Pattie W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you SO much for leaving this review, we love having you stay at Luna Encantada and we look forward to your next visit!

Reviewed 21 July 2016 via mobile

I am visiting Luna Encantada right now and I am having a blast. It's conveniently located a 100 feet from 5th Avenue which is the Main Street for shopping, restaurants and night clubs. It's directly on the beach and you walk out straight on the sand and into the water.... No crossing of a street which is great for me....

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Thank Orville D
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review! These are all the same things that we love about Luna Encantada. Have a great rest of your vacation and we hope to see you again soon!

Dallas, Texas
Reviewed 19 July 2016 via mobile

We decided to stay in a condo here versus an all inclusive, and we are so glad we did. The beach was clean, the infinity pool was gorgeous overlooking the ocean, and we were less than a minutes walk from 5th Ave... so many options! Ferry to Cozumel is also close by- only 5 minute walk down the beach. I...

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Thank ladyliutx
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and we are very happy that you had a nice time at Luna Encantada! We look forward to having you back soon!

Grapevine, Texas, United States
Reviewed 8 July 2016 via mobile

We just got home from our vacation. We first noticed in 2nd bedroom that no lamp was provided. We were told we needed to go buy one. During the night the water heater made terrible squawking sounds randomly. The water heater closet was located right next to 2nd bedroom causing our child to sleep on sofa. Twice during our stay...

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Helpful?
Thank Kelley W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

On behalf of Luna Encantada and the owner of the G3 unit, we would like to apologize to this guest for the inconveniences they experienced during their stay. Every effort was made during their stay to rectify the issues mentioned. Furniture and the wire mesh on the terrace are decisions of the owner of the condo and management has relayed...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
24 luxury condos ideally located on the beach in the charming and bustling village of Playa del Carmen. Walk to everything from your vacation home by the sea. You'll make this vacation again and again. ... more   less 

Additional Information about Luna Encantada Vacation Condos

Address: Calle 6 | Between Av 5a y ZFM, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel Class:3.5 star — Luna Encantada Vacation Condos 3.5*
Number of rooms: 24
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Also Known As:
Luna Encantada Vacation Condos Hotel Playa Del Carmen
Luna Encantada Vacation Condos Riviera Maya, Mexico - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Luna Encantada Vacation Condos staff and other travellers.
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Questions? Get answers from Luna Encantada Vacation Condos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Units on the south side are quieter; ground floor units are directly on the pool and not good for young kids”
 of 5 bubbles jackiea805, 3 Jan 2017 | Read review
“I like the units right on the beach, but really there is not a bad location here.”
 of 5 bubbles Cher_yar, 18 Nov 2016 | Read review
“I would highly recommend the Condo D2”
 of 5 bubbles 907felixr, 31 Oct 2016 | Read review
“Do not book C2! The owner will bump you days before you arrive.”
 of 5 bubbles michellerB3413VD, 31 Jul 2016 | Read review
“We loved A1 because it was on the main level. Easy access to the pool, beach and street. And beautiful views.”
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Rainbow over the pool and ocean.
  • Night view of the moon over the ocean and pool.
 of 5 bubbles KEH-KC, 25 Jul 2016 | Read review
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