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Luna Encantada Vacation Condos

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183 Reviews from our TripAdvisor Community

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There are newer reviews for Luna Encantada Vacation Condos
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Showing 174: English reviews
Leeds, United Kingdom
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 July 2016

My husband and I just got back yesterday from our trip to Mexico with our last 7 nights staying in Playa del Carmen in the Luna Encantada apartment rentals in unit G3. First of all the location of the apartments is absolutely perfect. They are on Calle 6 which is just off 5th Avenue – literally just 30 seconds up... More 

Helpful?
Thank mardrew
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you very much for this review. Your feedback and report are helpful to the management and owners alike. The staff works hard to continue to improve their service and the condo. We will certainly communicate with the owners again regarding the rooftop furniture. We look forward to your next stay with us. More 

Vancouver, Canada
Level Contributor
6 reviews
Reviewed 26 July 2016

Five of us wanted to go to Playa for a 50th Birthday trip. We were looking for some fun, sun and adventure. I spent a lot of time researching VRBO units online and stumbled across Luna Encantada. Thank goodness we did. This place is amazing. The location is unbeatable, on the beach a block off famous 5th Ave. Infinite pool... More 

Helpful?
Thank TerryDnorth
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you for choosing to celebrate at Luna Encantada and we are very happy to hear that you had such a wonderful trip. We hope to see you again very soon! More 

Shawnee, Kansas
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2016

We just returned from our 7 nights in PDC, celebrating our 15 year Anniversary. We are thrilled we found Luna Encantada! We have been to the area several times, staying in large all inclusive resorts. We were never really happy with the generic experience. With this trip we wanted more freedom to explore the city. We booked unit A1 with... More 

Helpful?
2 Thank KEH-KC
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Happy anniversary and thanks so much for your review! Luna Encantada is a great place for families and we look forward to seeing your family here again soon! More 

Sugar Land, Texas
1 review
Reviewed 25 July 2016 via mobile

Luna Encantada condos in Playa Del Carmen is a wonderful place to stay. Stayed in unit C3 and C1 with a view of the sea and it was exceptional. The condos were clean and comfortable. This is our second trip to this location and we love it. Friendly and professional staff. Aggie Wasowska the concierge was very helpful and kind.... More 

Helpful?
Thank JWD4
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We are so glad that you had a relaxing vacation, thank you for your review! More 

1 review
Reviewed 22 July 2016

This was our 3rd time staying at Luna Encantada unit D1 and Unit A. We rent two units for two weeks. D1 is Beachfront and WILL NOT disappoint. Beautiful breathtaking views! The units are very well appointed and are kept updated. It is by far the best rental on Playa's Beach. It is truly Beach Front. One block from 5th... More 

Helpful?
Thank Pattie W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you SO much for leaving this review, we love having you stay at Luna Encantada and we look forward to your next visit! More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2016 via mobile

I am visiting Luna Encantada right now and I am having a blast. It's conveniently located a 100 feet from 5th Avenue which is the Main Street for shopping, restaurants and night clubs. It's directly on the beach and you walk out straight on the sand and into the water.... No crossing of a street which is great for me.... More 

Helpful?
Thank Orville D
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review! These are all the same things that we love about Luna Encantada. Have a great rest of your vacation and we hope to see you again soon! More 

Dallas, Texas
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 July 2016 via mobile

We decided to stay in a condo here versus an all inclusive, and we are so glad we did. The beach was clean, the infinity pool was gorgeous overlooking the ocean, and we were less than a minutes walk from 5th Ave... so many options! Ferry to Cozumel is also close by- only 5 minute walk down the beach. I... More 

Helpful?
Thank ladyliutx
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and we are very happy that you had a nice time at Luna Encantada! We look forward to having you back soon! More 

Grapevine, Texas, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2016 via mobile

We just got home from our vacation. We first noticed in 2nd bedroom that no lamp was provided. We were told we needed to go buy one. During the night the water heater made terrible squawking sounds randomly. The water heater closet was located right next to 2nd bedroom causing our child to sleep on sofa. Twice during our stay... More 

Helpful?
Thank Kelley W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

On behalf of Luna Encantada and the owner of the G3 unit, we would like to apologize to this guest for the inconveniences they experienced during their stay. Every effort was made during their stay to rectify the issues mentioned. Furniture and the wire mesh on the terrace are decisions of the owner of the condo and management has relayed... More 

Scottsdale, Arizona
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 June 2016

We have stayed at the Luna for eight years and always enjoy the units and the great view of the ocean and Cozumel in the distance. We always have one complaint and nothing is done to fix it. Our complaint is NO english TV, all stations are in spanish except for the NFL station. On a rainy stormy day when... More 

Helpful?
Thank Ray W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and we are happy that you enjoyed your time at Luna Encantada. We will certainly communicate with the owners regarding your feedback related to television packages to see if we can improve this service to our English speaking guests. More 

Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 June 2016

I colleague told me about Luna Encantada and how convenient it is to 5th and the water. We had a tremendous time. The size of the unit was perfect for a family of four. We had F1, which is ground level, 3 bedrooms and two spacious bathrooms. Maybe the best thing about it was the washer and dryer. Next time... More 

Helpful?
Thank Bryce S
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you so much for your review and we look forward to your next stay in Luna Encantada! More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
24 luxury condos ideally located on the beach in the charming and bustling village of Playa del Carmen. Walk to everything from your vacation home by the sea. You'll make this vacation again and again. ... more   less 

Additional Information about Luna Encantada Vacation Condos

Address: Calle 6 | Between Av 5a y ZFM, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel Class:3.5 star — Luna Encantada Vacation Condos 3.5*
Number of rooms: 24
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Also Known As:
Luna Encantada Vacation Condos Hotel Playa Del Carmen
Luna Encantada Vacation Condos Riviera Maya, Mexico - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Luna Encantada Vacation Condos staff and other travellers.
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Questions? Get answers from Luna Encantada Vacation Condos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the units right on the beach, but really there is not a bad location here.”
 of 5 bubbles Cher_yar, 18 Nov 2016 | Read review
“I would highly recommend the Condo D2”
 of 5 bubbles 907felixr, 31 Oct 2016 | Read review
“Do not book C2! The owner will bump you days before you arrive.”
 of 5 bubbles michellerB3413VD, 31 Jul 2016 | Read review
“We loved A1 because it was on the main level. Easy access to the pool, beach and street. And beautiful views.”
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Rainbow over the pool and ocean.
  • Night view of the moon over the ocean and pool.
 of 5 bubbles KEH-KC, 25 Jul 2016 | Read review
“D1 Ocean Front”
 of 5 bubbles 527pattiew, 22 Jul 2016 | Read review
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