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Luna Encantada Vacation Condos

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Luna Encantada Vacation Condos
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183 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Yarmouth, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

We spent the week of Nov 05-12 in C-1. This is the third vacation here, second spent in this unit. There has been a change in management since our visit, and though I didn't think it could get any better...I think it did! We had the very capable and lovely Edith V as our property manager and she is a... More 

Helpful?
Thank Cher_yar
Jeff_Hughes_Playa, General Manager at Luna Encantada Vacation Condos, responded to this review

Thank you so much for your positive review of Luna Encantada and all of your recommendations for restaurants and activities! More 

1 review
Reviewed 3 weeks ago

We stayed in a roof top suite with family. The staff was attentive and helpful at all times. There is more than enough close to the condo within walking distance for food recreation entertainment and relaxing enjoyment. You can walk to restaurants, bars, ferries, shops, rent paddle boards, jet skis, para sailing, spas manicure pedicure or message. You can even... More 

Helpful?
Thank Andrea B
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and positive comments! More 

Oakdale, Minnesota
1 review
Reviewed 4 weeks ago

Spent the week of the 18th in A3 of this complex and it was perfect. We were right on the beach and the view was amazing! The roof top patio was very relaxing for morning coffee or late night wine. The location was great because we were only a few steps from tons of shops, restaurants and night life. The... More 

Helpful?
Thank cambca
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your very positive review of Luna Encantada A3! We hope to see you again soon at Luna Encantada! More 

1 review
Reviewed 4 weeks ago

My girlfriend and I stayed for a week in August in the D2 Condo. This is one of the units right at the beach. We had a great time. The condo is well furnished with high end pieces we were told the owner imported from US stores like Pottery Barn. The management service was excellent and helpful. The location cannot... More 

Helpful?
Thank Felix R
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We appreciate your review very much and the time you took to talk about the TV stations and all the wonderful features of Luna Encantada and this condo! We hope to see you again very soon! More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 October 2016 via mobile

Luna Encantada was the perfect spot for our family's vacation. The 3 bedroom / 2 bath unit provided 4 adults and 2 children with plenty of room. E2 was furnished beautifully with everything needed to make our first trip to Playa memorable. An infinity pool kept the kids happy - and the view from our balcony was amazing. Venture a... More 

Helpful?
Thank Michael W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We are so happy that you and your family had such a nice time in Luna Encantada and thanks so much for the great comments about Luna's excellent staff! Come again soon!! More 

Plainville, Massachusetts
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2016

I just returned from Playa having rented two units for a one week stay at Luna Encantada complex - G3 and A1. I traveled with a group of eight for a scuba diving vacation. We had originally booked the two two bedrooms units. I received a call the day before we were scheduled to leave the AC was broken in... More 

Helpful?
Thank dkarly
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Hello, we very much appreciate your positive review. We hope to see you again at Luna Encantada in the near future! More 

Caribbean
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 October 2016

Eight of us went to Playa del Carmen for a reunion and joined up with two of our friends who live there. We rented two condos and I stayed in A1 with three other friends. This is a three bedroom unit with two baths. My bedroom adjoined the bathroom and it is easily shared by two with plenty of space... More 

Helpful?
Thank Sharon E
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you very much for your review, we are very pleased that you had a nice stay. We will also pass your recommendations along to the owners. We hope to see you again soon! More 

Harrisburg, Pennsylvania
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2016

Stayed in Luna Encantada Unit A1 for a week in early August. The resort has some great points although it's a mixed bag in a couple of ways. I'll break this review down into the resort and the individual unit. The Resort - First, great location, right on the beach within less than a block of the shops and restaurants... More 

Helpful?
Thank Andrew O
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you very much for your detailed review. It is unfortunate that the seaweed was a problem while you were at Luna. Last year the seaweed was much more of an issue and little by little it seems to be getting better and better. We are happy that you were pleased with your stay at Luna overall and look forward... More 

A TripAdvisor Member
Reviewed 7 August 2016 via mobile

Very beautiful and convenient located condo vacation rental. The facility is beautiful. Very safe. Beach front and great pool.. ocean view and pool view I loved everything about my vacation and the condo was a big percentage of my happiness. Balcony is a plus to sit at night catch a breeze and hear the ocean waves.. Kids loved to be... More 

Helpful?
Thank A TripAdvisor Member
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We appreciate your review very much! More 

1 review
Reviewed 31 July 2016

We were contacted by Rentals Your Way 4 days prior to our arrival that the owner of C2 was in town and wanted his condo. We were bumped from our condo even though we had reserved and left a deposit months before. After complaining to Rentals Your Way we were relocated to B1. B1 was nice, cheaper, had a view... More 

Helpful?
Thank Michelle R
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

First of all, we would like to apologize to this guest that their reservation had to be moved. It is very rare for us ever to be required by the owners of the properties to move reservations, and this was one of those rare occasions. The properties are all individually owned so when an owner requires that we make a... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
24 luxury condos ideally located on the beach in the charming and bustling village of Playa del Carmen. Walk to everything from your vacation home by the sea. You'll make this vacation again and again. ... more   less 

Additional Information about Luna Encantada Vacation Condos

Address: Calle 6 | Between Av 5a y ZFM, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel Class:3.5 star — Luna Encantada Vacation Condos 3.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Luna Encantada Vacation Condos Hotel Playa Del Carmen
Luna Encantada Vacation Condos Riviera Maya, Mexico - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Luna Encantada Vacation Condos staff and other travellers.
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Questions? Get answers from Luna Encantada Vacation Condos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the units right on the beach, but really there is not a bad location here.”
 of 5 bubbles Cher_yar, 18 Nov 2016 | Read review
“I would highly recommend the Condo D2”
 of 5 bubbles 907felixr, 31 Oct 2016 | Read review
“Do not book C2! The owner will bump you days before you arrive.”
 of 5 bubbles michellerB3413VD, 31 Jul 2016 | Read review
“We loved A1 because it was on the main level. Easy access to the pool, beach and street. And beautiful views.”
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Rainbow over the pool and ocean.
  • Night view of the moon over the ocean and pool.
 of 5 bubbles KEH-KC, 25 Jul 2016 | Read review
“D1 Ocean Front”
 of 5 bubbles 527pattiew, 22 Jul 2016 | Read review
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