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Casa Ticul Hotel

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5ta Av. entre Calles 38 y 40 Lote 8, Playa del Carmen 77710 Mexico
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About

#87 of 295 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Sophisticated style with Mexican tradition - for adults only, this is a restful and exclusive hideaway in Playa del Carmen where tradition and modernity merge - making the ideal escape for couples looking for a romantic get-away. Casa Ticul is much more than just a hotel; it is a home away from home where our personalized service and warm atmosphere ensure a peaceful vacation.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Breakfast buffet
Beach
Adults only
Rooftop terrace
24-hour front desk
Wifi
Pool / beach towels
Outdoor pool
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Spanish
900Reviews23Q+A86Room tips
Traveller rating
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Popular mentions
Jasperjpj wrote a review May 2021
2 contributions
Had 3 perfect nights at Casa Ticul. The rooms are very clean and with good airconditioning, the location is perfect and the staff is very friendly! I would recommend it to everyone visiting Playa del Carmen. The prices are low too. Kind regards, Jasper (NLD)
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Date of stay: May 2021Trip type: Travelled solo
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Sebastian S wrote a review Apr 2021
Amsterdam, The Netherlands204 contributions50 helpful votes
I had initially booked a different place, but due to an overbooking I received an upgrade to Casa Ticul... You can see that the place used to be a good stay, but by now its run-down, dark and smelly rooms, the mattress is old and completely torn, thin walls and windows so that you hear every sound from neighbors, the pool area or the hallway. Also some noise from the street, although this is not the noisiest ore most crowded part of Avenida 5th. When I wanted to have my breakfast in their restaurant I was told I wasn‘t booked for it and needed to pay extra. I left a day early, didn‘t even bother asking for a refund for the last night. The receptionist just smiled at me, didn‘t seem surprised nor did he ask for a reason for the early check-out. Never again!
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Date of stay: April 2021Trip type: Travelled solo
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LEO50 wrote a review Mar 2020
New York City, New York49 contributions44 helpful votes
I've stayed at this hotel 3 or 4 times over the past 10 years and this place has gone terribly down hill. The service is terrible. The rooms are musty and smelly. Safes don't work properly and the wifi is weak and not available in the rooms. Additionally, there is no breakfast as advertised unless you consider stale wonder bread and coffee with powered cream breakfast. This used to be a lovely, clean, well run boutique hotel. Now it is crap. I will not be returning.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
5 Helpful votes
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Diane S wrote a review Jan 2020
Laval, Canada1 contribution1 helpful vote
2019/2020 There has been a change in management since I last stayed here. What used to be a charming place with a great breakfast on the roof has deteriorated. A building adjacent to the hotel and in full view of one of the common areas, is under construction (as is this Hotel). They have added two more floors with no elevator service; you do not want to be going up 4-5 flights of stairs with your luggage. The common area is no longer pristine (was very dirty at times) Breakfast was only made available at another hotel, which took an hour for service and served in the hot sun with no shade. The lobby is half the size now, they sold the space to a silver store, not what you want to see in a Boutique Hotel. Like I said it has lost its charm and I will not be returning. We also went without hot water on two occasions. The front staff and cleaning crew were excellent. Management needs to clean up and quick.
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Review collected in partnership with Cancelon.com
Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
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Jon T wrote a review Jul 2019
8 contributions14 helpful votes
Casa Ticul is in a great location. There are no annoying hackers trying to sell you anything. There is a place to get coffee across the street, a 711 to get whatever you might need, and great proximity to street 38, which has some of the best food in the area. The renovations are great and the WIFI issues have been fixed. We had a very comfortable room with an outdoor shower, which we enjoy. The staff is extremely helpful. Joanna, Natalie, Luis, Brian, and Jorge were all nice and went above and beyond to make sure our stay was as comfortable as possible. They helped us find good deals on excursions, too!
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Date of stay: July 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from JCruzvega, Gerente at Casa Ticul Hotel
Responded 12 Jul 2019
Dear Jon T, Thank you for choosing Casa Ticul for your recent stay in Playa del Carmen and for taking a moment to share your experience with the TripAdvisor readers. We are thrilled to read your beautiful review and very proud of our team members who went above and beyond to make your stay a remarkable one. Please know we truly look forward hosting you again in your next trip to Mexico! Kindly The Management
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PRICE RANGE
US$31 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa ticul hotel
FORMERLY KNOWN AS
Hotel Casa Ticul
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
28
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Frequently Asked Questions about Casa Ticul Hotel
Which popular attractions are close to Casa Ticul Hotel?
Nearby attractions include La Galería de Playa (0.5 km), La 5ta Hacienda (0.2 km), and La Casa del Habano (0.1 km).
What are some of the property amenities at Casa Ticul Hotel?
Some of the more popular amenities offered include free wifi, a pool, and breakfast buffet.
Which room amenities are available at Casa Ticul Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at Casa Ticul Hotel?
Yes, parking is available to guests.
What are some restaurants close to Casa Ticul Hotel?
Conveniently located restaurants include Zitla Ceiba, Rey David Ristorante, and 500 Gramos Grill.
Are there opportunities to exercise at Casa Ticul Hotel?
Yes, guests have access to a pool during their stay.
Is Casa Ticul Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Playa del Carmen.
Which languages are spoken by the staff at Casa Ticul Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Ticul Hotel?
Many travellers enjoy visiting Zona Arqueológica Playa del Carmen (2.3 km).