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Hacienda Tres Rios

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$280*
US$209*
Great Deal
US$280*
US$270*
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Hacienda Tres Rios
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5,144 Reviews from our TripAdvisor Community

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Showing 3,478: English reviews
Minneapolis, Minnesota
Reviewed 12 November 2014

We had another wonderful vacation at Hacienda Tres Rios with our friends. Staff is wonderful, especially Leo with the activities staff and Ruben with the wait staff. The food is fantastic and has improved since our last stay, facilities are beautiful as well. We will definitely be back!

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1Thank 881Jeanne881
Reviewed 8 November 2014

Our first visit at Tres Rios and the staff are wonderful to name a few, captain of the two pools, Victor as well as Ruben Adzib. They work very hard to make sure you are comfortable and bring you drinks and food. The Chefs dinner was superb with Oscar. Activities would probably have been better if the resort was busier....

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2Thank Debbie K
Minneapolis, Minnesota
Reviewed 7 November 2014

We traveled to Tres Rios for my birthday during the first week of November. My wife invited her friend from NY that had never been to Mexico. The visit was beyond her expectations both the resort and time on 5th Avenue. We went to Cozumel for a day trip, rented a jeep and hit our favorite bars on the back...

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Thank Wade C
Ashland, Ohio, United States
Reviewed 5 November 2014

Just got back from this resort for the second time. I love this resort for the comfort of the room and the EXCELLENT training of the employees! All of the employees are friendly and eager to please ! I honestly think the staff is 5 star !! Every person we had had contact is eager to please! I wish I...

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1Thank Debra A
Reviewed 4 November 2014

Loved the overall experience from this resort including staff, location, food. The entertainment crew was also phenamonel. This place is perfect for any age. Jonathon Leon gave an amazing segway tour through the resort and pointed out some very interesting sites. He was very friendly and overall fun! The energy he gave to the group makes me look forward to...

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1Thank DestineyCarrico
Reviewed 4 November 2014

Like to give a shout out to: Cony, Alberto, Leo, Luciano, Anna from the front desk;) johantan Leon from Segway, Dolores, Carmen, janette;) from case las isias The service overall was top knotch and no shortcuts! I was worried about the ice and water, I've been here for 7 days and all is good. 24/7 room service and pools were...

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2Thank Rjwest70
Reviewed 4 November 2014

Just got back from this resort - had a great time, second time there but was told the same thing "mandatory" time share meeting, we are owners at the other 3 resorts and decided to take guests with us this time to Tres Rios, well we were told we couldnt have the 2 bd that we are contracted for, only...

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1Thank Msaganc21
Little Rock, Arkansas
Reviewed 4 November 2014

Just returned from HTR. Had a great stay. For the week. The service as always was great. Everyone was very friendly and helpful. Oscar the head chef and Samuel are very hands on with the patrons to ensure satisfaction. Service staff Luis,Gregorio, Gonzalo, Israel, and Jesus Gamboa worked very hard to make our stay wonderful. The rooms are comfortable with...

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1Thank Patti T
Reviewed 4 November 2014

What a wonderful vacation my son and I had here,the service from every department was impeccable.The staff was fabulous,food was excellent.Activities were alot of fun.Halloween contest was a great time.I would recommend this resort to anyone.It was a 5 star experience.Will definitely come back.

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1Thank huncat
Curitiba, PR
Reviewed 4 November 2014

One week vacation. Excellent job by Gaudêncio, Monica, Gregorio, Teo (degustación tequila), Isay, Jonathan Leon (segway), Orlando (Spanish class) Excellent infrastructure, good instructors, good food and beverages, excelente recreation options, ...

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3Thank LAURO V

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more   less 

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €180 - €611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#36 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#43 Luxury Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#48 On the Beach Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Tres Rios staff and other travellers.
223 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in building 4 or 5. Closer to the pool area & a better view”
RBirdCA, 23 May 2017 | Read review
“Call in advance. Corner rooms tend to be quieter.”
JLHawkes, 22 May 2017 | Read review
“If you get a view of the Esplande, you can watch so of the shows from the balcony in your room. Also, you will get a good pool view.”
MyCassie111, 21 May 2017 | Read review
“Rooms that are not in the main building are quieter.”
miguelangelr368, 18 May 2017 | Read review
“Ask for building 2 or 3.”
franced45, 18 May 2017 | Read review
5 of 5
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US$209* /night
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Booking.comUS$280
TravelocityUS$270
PricelineUS$225
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*Disclaimer
Prices are for 1 room, 2 adults
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