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Hacienda Tres Rios

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Hacienda Tres Rios
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4,922 Reviews from our TripAdvisor Community

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Showing 3,324: English reviews
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Winnipeg, Canada
Reviewed yesterday NEWvia mobile

This was my 3rd time staying at tres rios, every time it gets better and better! The rooms are very nice and food is delightful. So many fun activities to do during the day. I like hanging around the pool doing water aerobics and playing volleyball with Said. He made sure we were always involved and having fun. Although we...

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Thank sydneyycompton
North Bethesda, Maryland
Reviewed 2 days ago NEW

I have travelled widely, but never stayed in a hotel that was more beautiful, had vaster grounds that were more stunning. and where every employee was kinder,more thoughtful or helpful than at Hacienda Tres Rios. Our spacious suite was magnificent with a view of the Caribbean from our balcony that was incomparable. It was a pleasure to return to it...

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Thank apacht
A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 3 days ago NEWvia mobile

Beautiful environment, wonderful staff, amazing food and clean atmosphere. An absolute detox for my husband and I wish our hectic schedule. Plans that we had before we arrived were simply forwarded to our next visit as we just didn't want to leave the resort. Calm, relaxing and absolutely stress free from the hussle and bussle of our everyday life. We...

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Thank A TripAdvisor Member
Mississauga, Canada
Reviewed 3 days ago NEW

Excellent location, eco friendly, lots to do on the large property. Great staff, particularly Erik at the front door, Claudio in the breakfast buffet, Alejandra and Said in activities. The snorkeling downriver from the cenotes to the beach was outstanding!

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Thank Al H
Asheville, North Carolina
Reviewed 3 days ago NEW

The resort is one of a kind. The denotes and rivers make it very special. Fernando with RCI? at the resort was a great help to us in finding a room we liked, and which was well-located for beach access. Wait staff and food at the Grille were excellent, especially Miguel in the p.m. who helped me when I needed...

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Thank happywnc2017
Asheville, North Carolina
Reviewed 3 days ago NEW

Tres Rios is built in a nature park among the mangroves. We floated down the river, went snorkeling, and used the kayaks every day. There are beautiful fish swimming at your feet in the amazingly clear river. I went on a great Segway tour with Alejandro who answered my many questions about the resort and the history of the area....

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Thank glick80pl
Victor, New York
Reviewed 3 days ago NEWvia mobile

Alejandro is great!! He made my visit fun and enjoyable!! The activities planned by him and the rest of the activities crew are always fun, and will improve your vacation! My personal favorite was beach volleyball... I played everyday!!

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Thank Mitch101625
Blakeslee, Pennsylvania
Reviewed 4 days ago NEW

Everything about this resort is very laid back from check in to check out. Overall property well maintained. Atmosphere is pleasant, rooms are clean and comfortable. Crystal clear mini rivers for snorkeling. Very nice beach with plenty of chairs and both adult and family pools. Restaurants are very good and resort offers choice of all- inclusive or European Plan. Best...

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Thank tarapiper1
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 4 days ago NEWvia mobile

This resort is great. We have had great food and service. A few of the servers I thought were outstanding are Luis at The Grille by the pool He has been here for the past 5 years we have been coming here. Antonio is another awesome server at the Buffet Fernando works in the concierge department and has been awesome...

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Thank A TripAdvisor Member
Long Island, New York
Reviewed 5 days ago NEWvia mobile

We just had an AMAZING Segway Tour with Alejandro. We had met him earlier during the week at other activities. He was personable and knowledgeable and made the tour SO much fun. It was certainly an hour well spent.

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Thank John I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more   less 

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €192 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Tres Rios staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I agree with another reviewer that our corner suite, that is, bedroom, sitting room and bathroom, were very spacious.”
 of 5 bubbles apacht, 26 Feb 2017 | Read review
“Top floor of three offers best view.”
 of 5 bubbles glick80pl, 25 Feb 2017 | Read review
“Go elsewhere”
 of 5 bubbles billys774, 23 Feb 2017 | Read review
“first floor, your view is of the jungle. The third floor, you look out over the beautiful grounds!!!”
 of 5 bubbles timothyg26, 23 Feb 2017 | Read review
“Forget about what room you have. Get outside to the pool and the beach!”
 of 5 bubbles JamesD81, 21 Feb 2017 | Read review
5 of 5