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Holiday Inn Merida

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#36 of 98 Hotels in Merida
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Holiday Inn Merida
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302 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Bristol, United Kingdom
Reviewed 25 May 2016

Nice hotel and rooms very comfortable as typical Holiday Inn style large double beds with choice of pillow types, It's a fair walk into town from the property but there are things surrounding it in easy walking distance - Starbucks if you need it e.g. However the hotel is let down by a disappointing buffet. A few of us tried...

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Helpful?
Thank Stephen0903
ENRIQUE G, Manager at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment, we are glad that your stay has been comfortable. We take into account the issues that you point to a timely improvement over our Buffet General Manager

Reviewed 20 May 2016 via mobile

Good hotel with good breakfast. La cochinita pibil is very nice. Staff very friendly. Good beds. Lots of things to do close by. We like to use this hotel when we arrive late, still lots of things open to do close by the hotel. The lobby is nice and the pool has a good size.

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Helpful?
Thank Adriana B
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for sending us your comment. We always welcome you on this happy home. We hope to see you again soon. General Managger

Puebla
Reviewed 15 April 2016

The building is nice, the location is also nice, it was clean and confortable. I didn't have a chance to try the restaurant but they were playing live musice when we left... Down sides it could use some maintenance on the elevators, and bathroom towels need to be renewed soon.

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Helpful?
Thank Erin B
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. We are pleased that you had a comfortable stay. On the points that suggests we meet, I am sending the instruction to the area responsible for care. We waited to see you again very soon. General Manager

Paradise, CA
Reviewed 2 April 2016

Room is very nice so far. Pool is VERY noisy from HVAC systems at this hotel and the very nearby Hyatt. Also smelly from possible waste movement systems. Music and kids at pool hardly noticeable though due to other constant fans and machines.

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Helpful?
Thank dklessard
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, we will gladly answer indicates the points and correct them to ensure quality service. Apologies for these failures. General Manager

Reviewed 26 March 2016 via mobile

Loved how it has a touch of merida in every corner. Everyone in the hotel is very friendly and provided an excellent service. The rooms and bathroom are very good size, and super clean. The best part of all are the beds and pillows i even forgot i was staying at a hotel!!!

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Helpful?
Thank ana n
ENRIQUE G, Director de Recepción at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. It has been a pleasure for everyone in the atenderete Hotel in your past stay. We hope that very soon we can return again and receive you in this your home. General Manager.

Monterrey, Mexico
Reviewed 4 March 2016

It'is a good hotel for a business travel. The bed are very good. It has WiFi and the bathroom was OK. The problem is with TV, it lacks of variety of channels. I was looking forward to watch NFL's Monday Night Football on ESPN and The Walking Dead on FOX. It didn't have these channels.

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Helpful?
Thank Jesus R C
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. We consider your suggestion on the channels referred us to redefine the programming of the TV signal. General Manager

Tetbury, United Kingdom
Reviewed 29 February 2016

over 200 rooms and was renovated in 2004 with pleasant rooftop terrace and pool. the outdoor terrace restaurant is at the front surrounded by the car park and road with traffic - so not recommended. otherwise very pleasant, our room had roof light (and no window) with painted mural but very pleasant,only had 1 night stay - but then Merida...

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Helpful?
Thank JohnSFleet_Hants_UK
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment, it is always a pleasure to welcome in this home. All our staff appreciates the opportunity to have served. General Management

Reno, Nevada
Reviewed 21 February 2016

This is a run down and dirty hotel. it is a real dump. The air conditioning system does not work properly. One cannot control the temperature. It does what it wants. The carpets are dirty. The bathroom was dirty. The furniture is old and worn. It is the worst holiday Inn I have ever stayed in. & I have stayed...

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Thank pickytraveler400
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, on behalf of all the staff, I offer a sincere apology for the inconvenience, your comments make us keep working on continuous improvement, focused on solving every need of our distinguished guests and keep our clean and functional areas. We hope you come back to provide the quality and warmth that has characterized us. General Manager

Los Angeles, California
Reviewed 10 February 2016 via mobile

When we were looking for hotels all the choices are in the old part of town, must hotels there are old and expensive. The Holiday Inn is in the business area of town. Only 8 minutes from the old part of town in car. Nice, clean hotel with the best breakfast buffet in the area. Close to everything in a...

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Thank lxjuarez
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. It's good that we can meet your expectations and your stay was comfortable for your trip. We hope you come back soon, we will be happy assist you again. General Manager

Edmonton, Canada
Reviewed 4 February 2016

This hotel is in a great location, clean and the staff are very helpful. Pamela at the front desk went out and beyond her call of duty to insure our stay was satisfactory, a true professional. We stayed 13 nights in a junior suite which was on pool level. The room was very large, clean towels and bedding. The pool...

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Helpful?
Thank YEG317
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. We were pleasantly pleased that your stay at our hotel, our facilities and attention of our staff has been a satisfying experience. For us it is always a great pleasure to meet our promise of service and attention, thank you very much to recognize. We hope that very soon return to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Always friendly and uncomplicated to suit your needs business traveler or leisure. Excellent location at Paseo de Montejo. When you arrive at Holiday Inn Merida will be greeted by our friendly staff who always ready to assist you with whatever you need Holiday Inn Merida is a comfortable hotel with all handsome rooms that will transport you to the era of the haciendas and modern facilities ideal for men and women travelling for business, vacationing with the family and for groups and conventions ... more   less 

Additional Information about Holiday Inn Merida

Address: Avenida Colon 498 Entre Paseo Montejo Y Calle 60 | Paseo de Montejo, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: €81 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Merida 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Holiday Inn Merida Hotel Merida
Merida Holiday Inn
Hotel Style:
#2 Green Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Merida staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front of the hotel may not always allow a good rest if you go to sleep early because of he outdoor bar and dining area..”
 of 5 bubbles emiliov270, 26 Jul 2016 | Read review
“Upper rooms facing the courtyard.”
 of 5 bubbles Don_K_Kingston, 19 Jul 2016 | Read review
“ask if your room has a window, not a skylight.”
 of 5 bubbles kropper, 26 May 2016 | Read review
“away from front”
  • no window but roof light with mural
 of 5 bubbles JohnSFleet_Hants_UK, 29 Feb 2016 | Read review
“Junior Suite on Pool Level if staying any length of time.”
 of 5 bubbles YEG317, 4 Feb 2016 | Read review
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