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See all 105 hotels in Merida

Holiday Inn Merida

351 reviews
#45 of 105 Hotels in Merida
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Traveller (152)
Room & Suite (160)
Pool & Beach (31)
Overview
  • Excellent23%
  • Very good46%
  • Average21%
  • Poor7%
  • Terrible3%
Travellers talk about
“mid size”(2 reviews)
“coffee maker”(5 reviews)
“shower pressure”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Merida
Special Offer: Save on Hotel Packages!
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Reviews (351)Write a Review
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All reviewsmid sizecoffee makershower pressurepaseo montejonice hotelconvenience storeoutdoor poolrooms are cleanconvenient locationother hotelsmayan ruinsthe hotel staffbottled waterhotel is locateda great staygymmexico
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1 - 5 of 113 reviews
Reviewed 1 week ago via mobile

The Holiday Inn has a great service and a good location for either business or tourism. It caters families, as well as business people or groups. Yet, please don't forget it is a Holiday Inn, so do it expect premium furnishings, and consider some of...More

Thank Jose P
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 5 days ago

Dear guest thank you very much for your comment. Definitely the points you comment will be taken into account to continue our purpose of continuous improvement and ensure that in your next stay you will have a better experience.

Hotel's Favourite
Reviewed 11 March 2017

Very nice Holiday Inn very close to the historical district of Merida, Yucatan, Mexico. We were booked into this hotel as part of a United Vacations package. Very pleasantly surprised and pleased. Did not notice any humidity smell and I have a sensitive nose. Mid...More

1  Thank Karen C
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 13 March 2017

Dear guest, thank you very much for your comment, we are pleased that your stay was comfortable and that you could enjoy our services and facilities. Soon the work of the Av Colón will be finished and we are sure that it will be a...More

Reviewed 2 weeks ago

This hotel was recommended by American Express Travel Service as a 4-star hotel. It certainly is not even a 3-star hotel. There are many infrastructure and interior design faults, from unsafe electric installations, faulty and noisy aircon, to very old and dirty carpets, sofas and...More

Thank Rodrigo Z
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 6 days ago

Dear guest, thank you very much for your comment. All the points you indicate are taken care of so that they are corrected with each area and ensure the promise of our brand. I apologize for the failures generated, I am sure that with the...More

Reviewed 2 weeks ago via mobile

I’m pretty loyal to IHG and have lots of points - they don’t care or acknowledge that (which is fine). Payed for an upgraded suite and it was down this extremely dirty corridor and the room doesn’t have a window. No window. Asked to be...More

Thank JonesHouston
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 2 weeks ago

Thank you for taking the time to discuss your experience at Holiday Inn MERIDA. Please know that your feedback is extremely valuable to us. A feedback, like yours, to make continuous changes in our brand to improve the experience of our customers. We hope you...More

Reviewed 23 August 2017

Ricardo Humberto (reservation area), alters the rates, and he deletes the reservations. This person does not respond any email. It is important to publicize this serious problem of this hote,l so that users are not surprised.More

Thank polanco282
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 25 August 2017
Google Translation

Estimado cliente, agradezco que por esta vía nos comente la situación que en su momento por nuestra parte se le...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Tennis Court
Details
Price range
US$78 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (152)
Room & Suite (160)
Pool & Beach (31)
Dining (23)
Hotel & Grounds (198)
Bathroom (18)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
DuvalCrawl123
10 August 2016|
AnswerShow all 4 answers
Response from ENRIQUE G | Property representative |
Indeed Enrique continued working in the Hotel and is distinguished by its kindness as bell boy. Surely he conveys our foilosofía service and is always anticipating the needs of our customers. Thank you General Manager
0
Votes
Google Translation
ttmohale
24 June 2016|
Answer
Response from ENRIQUE G | Property representative |
We appreciate your interest in our hotel. Indeed we have coffee machine in the room and hair dryer. We do not offer service fridge.
0
Votes
Google Translation
Room Tips
"The corporate of this hotel should change to the staff."
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"choose a room with a street or garden view"
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"Rooms in the front of the hotel may not always allow a good rest if you go to sleep early because of he..."
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"Upper rooms facing the courtyard."
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