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Gamma de Fiesta Inn Merida El Castellano

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Gamma de Fiesta Inn Merida El Castellano
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531 Reviews from our TripAdvisor Community

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There are newer reviews for Gamma de Fiesta Inn Merida El Castellano
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Showing 110: English reviews
Lausanne, Switzerland
Reviewed 13 December 2016 via mobile

Very good location, friendly staff and a nice swimming pool. Besides that nothing spectacular or typical, food is basic and services too. The hotel is fine and quite central, but again nothing particularly spectacular !

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Helpful?
Thank Julien B
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, we hope to serve you soon again in the near future. Best regards!

Seaford, East Sussex
Reviewed 9 December 2016

We stayed here for 2 nights and enjoyed our stay very much. The concierge parked our car for us after carrying our cases into the hotel. All the staff at this hotel were very friendly and helpful. We were unaware of the time change having driven from Playa del Carmen the previous day and presented ourselves at breakfast at 6.30...

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Helpful?
Thank pathaw
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We appreciate your comments and reiterate our commitment to service. I'm very sorry about the food incident and I apologize. we hope we have the oportunity to serve you soon again and improve the service

Reviewed 7 December 2016

I stayed here for a week in November. The hotel was nice and clean. Very nice pool area. Great customers service with lots of English speaking staff. The buffet was a little repetitive but this is usually the case with hotel buffets.

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Helpful?
Thank Robert B
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, we are glad that you enjoyed your stay with us. We will continue working and we hope to serve you again in the near future.

Bristol, United Kingdom
Reviewed 6 December 2016

Located on a not very prepossessing street this tower hotel was reasonably close to the restaurants and centre. Given its size and a lot of people wandering about we were not entirely happy that there was no safe in the room. However the room was comfortable as was the bed and the hotel was quiet at night. Breakfast was very...

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Helpful?
1Thank Ken P
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you for your comments and I'm very sorry for the confusion, in all our rooms we have a safety deposit box. We appreciate your comments and we hope to serve you again in the near future.

Punta de Mita, Mexico
Reviewed 27 November 2016

This hotel was formerly El Castellano Hotel, and was recently added to the Fiesta chain. They are in the process of refurbishing and updating the hotel. During my stay there was no inconvenience nor construction noise. Bright pink paint on the building and in the lobby gives an uplifting feel when you enter. The look is modern rather than colonial....

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Helpful?
Thank LeonaMex
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your kinds comments, We are glad you enjoyed your stay with us and we hope to see you soon again in the near future!

Reviewed 22 November 2016 via mobile

The room we stayed in had a bed that folded out from a wall cabinet - the mattress was thin and hard and only 2 flat lumpy pillows supplied. Also only 1 sheet with a thin blanket. We didnt get a good sleep while we stayed here. On the upside all staff were really welcoming and helpful. Housekeeping also left...

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Helpful?
1Thank Alice S
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

we are very sorry to read about the inconvenient that you experienced during your stay with us and I sincerely apologize for that. We hope we have the opportunity to serve you again in the near future and provide a better experience for you. Thank you for your understanding.

San Pedro, Belize
Reviewed 4 November 2016

As a frequent Merida visitor, I usually stay in a boutique hotel, but figured since we like Fiesta Inn in Chetumal so much, why not? There was construction going on in the lobby during our check in so we could not hear the people who where checking us in. The room was large but very dated. The bathroom ceilings were...

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Helpful?
Thank pamjay2015
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments and we are sorry that you did not like your stay with us and the noise while you were checking in. We will immediately check on your maintenance comments and our internet! Once again, we are sorry for the inconveniences and we hope you will give us a new opportunity to serve you!...

Merida, Mexico
Reviewed 1 November 2016

We stayed in a two bedroom which had mini kitchen with a microwave and a refrigerator. The breakfast buffet was good. The price was very reasonable, The location of the hotel was perfect for us. Everything was within 5 to 10 minute walk. I would highly recommend this hotel to those who are on a budget.

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Helpful?
Thank jhrx2000
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We hope we have the opportunity to serve you again in the near future, Best regards!

Orange Walk, Belize
Reviewed 7 October 2016

We loved our Stay at Gamma Fiesta. The Hotel super friendly staff and very cozy clean rooms and the restaurant at Hotel is excellent. To top it off the Hotel's location is excellent very close to our favorite restaurants in the area and only 2 blocks away from the Cathedral

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Thank Edalmi U
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We are glad you enjoyed your stay with us. We hope that we will have the opportunity to serve you again in the near future. Best regards

Brasstown, NC
Reviewed 3 July 2016 via mobile

Stayed 3 nights here with my teenage son, and could not have been more pleased. Have you ever had a bellman offer to park your car for you? At no charge? Or a waiter bring you food and drinks to try from a buffet? The location of this property is perfect for we tourists, and the rooms are comfortable, but...

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Helpful?
Thank TedandKaren
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We appreciate very much your time to answer our quality survey. We are glad you enjoyed your stay with us.We hope to see you soon again in the near future! Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located at the historic center of Merida, the Gamma by Fiesta Inn Hotel, whose 10 floors and 153 rooms, presents an architecture that combines the colonial and modern style; inside, details and decor, invite you to spend some time relaxing, taking a break from modern life. The spacious rooms will make you feel relaxed, no matter whether these leisure or business making the perfect place to stay. The most representative cultural and architectural richness of Merida is in its historic center. A few steps from Gamma Fiesta Inn, you can admire our architectural, cultural and gastronomic richness that both identifies us. ... more   less 

Additional Information about Gamma de Fiesta Inn Merida El Castellano

Address: Calle 57 513 | Entre 62 Y 64 Centro, Merida 97160, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: €44 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamma de Fiesta Inn Merida El Castellano 3.5*
Number of rooms: 163
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Also Known As:
El Castellano Merida
El Castellano Hotel Merida
Hotel El Castellano
Hotel Style:
#6 Spa Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Gamma de Fiesta Inn Merida El Castellano staff and other travellers.
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Pilot Grove, Missouri

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Questions? Get answers from Gamma de Fiesta Inn Merida El Castellano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure whether there are any rooms NOT facing the disco, but ask.”
 of 5 bubbles lifeisforlearning, 17 Feb 2017 | Read review
“high floor”
 of 5 bubbles jhrx2000, 1 Nov 2016 | Read review
“The junior suite is excellent for a family of four. We were very comfortable.”
 of 5 bubbles Betterimage2, 30 Mar 2016 | Read review
“Because of the elevator situation, get a room on a lower floor in case you have to walk up.”
 of 5 bubbles 661reneel, 5 Mar 2016 | Read review
“Another hotel”
 of 5 bubbles zsolte, 25 Dec 2015 | Read review
5 of 5