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04/06/2017 05/06/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    Hotel website
    Expedia.comUS$499
    View Deal
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$499
          US$499
          US$499
          Traveller (1128)
          Room & Suite (306)
          Pool & Beach (259)
          Free Parking Resort hotel Luxury Breakfast included
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          Overview
          • Excellent71%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “resort credit” (58 reviews)
          “chef's dinner” (42 reviews)
          “jose luis” (35 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Isla Mujeres Palace
          Special Offer: $1500 Resort Credit
          Hotel deals
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          Zoetry Villa Rolandi Isla Mujeres Cancun
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (1,113)
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          21 - 25 of 1,113 reviews

          Reviewed 4 weeks ago

          We did not stay at this palace hotel, we stayed at Moon Palace, but on a visit to Isla Mujeres we did stop in briefly for drinks and the pool, unfortunately right out front the hotel one of our party had an accident and was...More

          2  Thank pensa5
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear pensa 5, thank you very much for your comments about Palace Resorts and in particular about Karol. She is indeed a very valuable asset to our Resort and the company and we are happy to read that she could help you in this situation....More

          Reviewed 4 weeks ago via mobile

          Me and my boyfriend stayed at this hotel from the 14th to 21th of march. When we first arrived we got a wet towel that smelled very fresh of citrus and a nice drink. The room was beautiful with a jacuzzi and a big bed...More

          Thank Emmelie K
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Emmelie K, Thank you very much for your taking the time to share you recent experience at Isla Mujeres Palace with us. You kind words about your recent stay fill us with joy and will motivate us to keep improving our services, the facilities...More

          Reviewed 4 weeks ago

          I was at the hotel last year august,the stay was good and they sold the club membership to us which we bought into because we thought it was a good idea. The club membership is a scam. Its so hard to get in touch with...More

          1  Thank Tasty15
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Tasty15 thank you for your feedback about your stay last year here at Isla Mujeres Palace. I am glad to hear that you felt to be in the right place for your vacation. Thank you as well for your constructive comments. Please feel free...More

          Reviewed 4 weeks ago

          Me and my girlfriend visited this hotel from the 14:th of march to the 21:st of march. And to sum it up we had a fantastic time! The hotel was beautiful located with just a footstep down to the beach. Everything was nice and neatly...More

          Thank Artorius91
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Artorius91, thank you very much for your kind words about your recent stay at Isla Mujeres Palace. We are glad to read that you had a wonderful experience at the Resort and I would like to thank you in particular for acknowledging the staff,...More

          Reviewed 4 weeks ago

          The Palace is a great place to stay. The rooms are amazing and very clean. The entire grounds are very well taken care of. The staff is amazing, after a couple days they feel like family. We had a blast talking to Karol, she is...More

          Thank neilb1995
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear neilb1995, Thank you very much for sharing your recent experience at Isla Mujeres Palace with us. Karol is indeed a very valuable asset to our Resort and we are happy to read that she and the entire staff of our Resort could make you...More

          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,315 reviews
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          Le Blanc Spa Resort
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          #1 of 180 hotels in Cancun
           
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          5,921 reviews
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          Beach Palace
          5,765 reviews
          #14 of 180 hotels in Cancun
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$318 - US$523 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Isla Mujeres
          • #1 Luxury Hotel in Isla Mujeres
          • #2 On the Beach Hotel in Isla Mujeres
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Orbitz, Hotwire, TravelUp, Travelocity, Hotels.com, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Isla Mujeres
          • Also Known As
          • Isla Mujeres Palace Hotel Isla Mujeres ,
          • Hotel Isla Mujeres ,
          • Palace Hotel Isla Mujeres
          Add Photo Photos
          Traveller (1128)
          Room & Suite (306)
          Pool & Beach (259)
          Dining (128)
          Hotel & Grounds (678)
          Bathroom (14)
          Business Centre & Event Rooms (9)
          Family and Play Areas (3)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          alacraft
          simple request for our arrival tomorrow(May 12th). A firm mattress and a room that is not on the first floor! I emailed 2 addresses and did not hear back so I am not sure that my request was passed on. Thank you, and we look forward to seeing you tomorrow afternoon. Barbara +John
          11 May 2017|
          Answer Show all 2 answers
          Response from Isla M P | Property representative |
          Dear alacraft, thank you very much for contacting us and for your preference for Isla Mujeres Palace. We are looking forward to receiving you tomorrow, confirming you the best available option regarding your room. We will... More
          0
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          Tony C
          I heard you can get a catamaran from the ferry to the hotel. is this true? have transportation from airport to ferry. would prefer catamaran. is this possible?i
          3 May 2017|
          Answer Show all 3 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear tonyccarolync, Thank you so much for contacting us. That is correct, we have a complementary catamaran shuttle. I will be glad to provide you with more details, please be so kind to read your TripAdvisor inbox for a... More
          0
          Votes
          toxikon
          How late is the pool open? And how late are the bars open? Thank you!
          1 May 2017|
          Answer Show all 2 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear toxikon, First and foremost, thank you so much for submitting your question. The Main pool is open from 8:00 am to 8:00 pm. The Pool Bar is open from 10:00 am to 6:00 pm and the lobby bar is open from 8:00 am to 12:00... More
          1
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          Room Tips
          "All rooms are great but pool view was lovely!"
          Read review
          "Room with ocean view"
          Read review
          "I booked an Ocean Front room, the pool view rooms do not compare to the Ocean Front views of the Sunset and..."
          Read review
          "Our room had an excellent view of the pool and the beach. Not all rooms do, so request an ocean view when..."
          Read review
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