We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Isla Mujeres Palace

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Isla Mujeres Palace
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,032 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 900: English reviews
Tokyo, Japan
Reviewed 3 days ago NEW

We had a beautiful view on the sea from our balcony: waves, sand, pelicans, seagulls. Food and drink were plentiful and served enthusiastically. We would have liked to see more variety on the menu and also the rooms get done a bit late for my liking, but we were really pampered: by Julian, Edwin, Manuel, Sharanye, Wilma and Rosa, they...

 Report
Helpful?
1Thank MicheleGyotaku
Stamford, CT
Reviewed 1 week ago

This is the smallest hotel in the Palace group, which has a number of hotels in and near Cancun. It has only 62 rooms, and when we visited the hotel was only half full, so the guests and staff got to know each other. The staff, most of whom speak good English, enjoy their jobs, and this shows in the...

 Report
Helpful?
2Thank GuinivereStamford
Reviewed 1 week ago via mobile

My wife and I were at the palace from Jan 2 till the 8th.when we first arrived we were greeted by the staff with a cool cloth and a drink,immediately they made us feel as if we have been there a thousand times,almost as if we were home. The smiles,consideration, and the attention to detail that they pay to you...

 Report
Helpful?
1Thank Joel R
West Kelowna, Canada
Reviewed 2 weeks ago

We loved Isla Mujeres for it being small and quiet. It was the first place I was able to truly relax and feel safe with having food allergies. It was also the first place I have come back from and did not get ill. the staff were amazing in how the handled my food allergies and in my opinion went...

 Report
Helpful?
4Thank HunniBe
Essex, Canada
Reviewed 2 weeks ago

My wife Iwona & I enjoyed our 1st trip (2014) so much we decided to return for round 2 (2016). Considering that in all my years of travelling I had never visited the same resort twice you can rest assured that 'The Isla Mujeres Palace' is a very special place.........The resort is quaint & well suited to the relaxed crowd....

 Report
Helpful?
2Thank Superdynamic7
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Superdynamic7, thank you very much for taking the time to share your recent experience at Isla Mujeres Palace with us. To learn, that you feel, you took the right decision in coming back and your desire to return soon again fills us with joy, as it is our daily goal to exceed the expectations of our guests and words...

Chandler, Arizona
Reviewed 2 weeks ago

We love coming here. We last came in December 2016. We love the warm staff, Antonio, Pilar, LuLu (Lourdes), Roxanne, Carlos, David, Karol, Sarahi, Marta, and Anahi. They are so sweet to us. They are all very personable at the front of the resort. The rooms are nice but not huge, but it is a small resort with 55 rooms,...

 Report
Helpful?
2Thank Elizabeth O
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Wysiwyg104, thank you very much for taking the time to share your recent experience with us. With great joy I read that your overall experience at Isla Mujeres Palace was a great one and that you felt to be in the right place to relax and to enjoy your vacation. Thank you as well for mentioning the staff, as...

Denver
Reviewed 2 weeks ago

Great resort over Christmas. Small all inclusive resort with wonderful team of hosts. Rooms spacious, Jacuzzi, well stocked fridge, and alcohol dispenser. Entertainment provided every night. Food thoughtfully prepared by an accomplished chef. Poolside bar with great pizza oven. Lunch was buffet while breakfast and dinner were table service. Exercise room was typical small hotel/motel setup. Dumbbells topped out at...

 Report
Helpful?
1Thank Willard B
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Willard B, first of all thank you very much for sharing your recent experience at Isla Mujeres Palace with us. We are delighted to read that you had such a wonderful time staying with us. I will happily share your comments with our staff as this is motivation for all of us to keep improving our services and facilities,...

Montreal, Canada
Reviewed 2 weeks ago

Travel time from airport to the hotel takes over an hour, all well organized by the Air Transat people. It includes a great 20 min boat ride in the sun and it gives you a nice view of the island Taxis are numerous and eager to please although not all in the best shape. This is a great way to...

 Report
Helpful?
1Thank Gmil420
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Gmil420, Thank you very much for such a detailed report about your recent experience here at Isla Mujeres Palace. It is a great pleasure for us to read your comments and to see that you had a fantastic time here at the Resort. In particular I am delighted to see that the staff made your stay a wonderful one...

Wylie, Texas
Reviewed 3 weeks ago

Where do I begin to tell you how fantastic this hotel is? We arrived Christmas Day, left New Years Day. We have been Palace members for over 20 years, and have either stayed or visited every Palace resort in the Cancun area. You can't go wrong with any of them. This was our first time to stay at the Isla...

 Report
Helpful?
4Thank Carolutly
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Carolutly, first and foremost I would like to thank you for taking the time to share your recent experience at Isla Mujeres Palace with us. To be your new favorite of all Palace Resort is more than an honor for us and it will me my pleasure to share your kind words with all the staff members, as they...

Medina, Ohio, United States
Reviewed 3 weeks ago

If your looking for a peaceful, quiet laid back experience this is the place. Not a large hotel and nicely tucked away on the island for seclusion. Wonderful taxi service to downtown and easily traveled by golf carts. It all starts with the bell hops, Ulrik and Antonio. The front desk was just as accommodating with David, Edu, Wilma along...

 Report
Helpful?
4Thank 757Bre
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear 757Bre, First and foremost thank you very much for taking the time to share your recent experience at Isla Mujeres Palace with us. Thank you as well for your kind words and for acknowledging so many of our staff members. It will be my pleasure to share your comments with all of them, as it motivates us to read...

1,312 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1011)
Viewed
Pool/Beach Area (205)
Viewed
View from Room (57)
Viewed
Hotel & Grounds (163)
Viewed
Room/Suite (94)
Viewed
Dining (98)
Viewed
Bathroom (10)
Viewed
Business Centre/Function Rooms (8)
Viewed
Family/Play Areas (3)
Viewed
1:56
Videos (3)
Viewed
Other (370)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (267)
Viewed
Amenities (32)
Viewed
Beach (19)
Viewed
Deluxe Room (46)
Viewed
Ocean Front Concierge Level Room (50)
Viewed
Pool (14)
Viewed
Dining (14)
Viewed
Superior Room (38)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (14)
Viewed
Dining (2)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Isla Mujeres
2.0 km away
Zoetry Villa Rolandi Isla Mujeres Cancun
10.6 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,435 reviews
20.2 km away
Sun Palace
Sun Palace
#9 of 182 in Cancun
5,703 reviews
Show Prices
Show Prices
Show Prices
12.1 km away
Beach Palace
Beach Palace
#14 of 182 in Cancun
5,421 reviews
9.3 km away
Dreams Sands Cancun Resort & Spa
14.8 km away
Secrets The Vine Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €389 - €628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Cheap Tickets and Jetsetter so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#1 Luxury Hotel in Isla Mujeres
#2 On the Beach Hotel in Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
175 questions
Ask a question
Kansas City, Missouri
1 month ago
Oklahoma
2 months ago

See all questions (175)

Questions? Get answers from Isla Mujeres Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a sea-view, it is totally worth it.”
 of 5 bubbles MicheleGyotaku, 21 Jan 2017 | Read review
“All the rooms are beautiful & if you face the pool &/or ocean it's a bonus!”
 of 5 bubbles Superdynamic7, 8 Jan 2017 | Read review
“Pool view rooms with balcony are nice..”
 of 5 bubbles 306willardb, 5 Jan 2017 | Read review
“Room with pool views are best . You can see the ocean as well over the palm trees”
 of 5 bubbles Gmil420, 4 Jan 2017 | Read review
“Ask for ocean side”
 of 5 bubbles Carolutly, 3 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay