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Isla Mujeres Palace

Traveller (1805)
360
Panoramas (43)
Video
Certificate of Excellence
Overview
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Carretera Garrafon Vista Alegre Mz 63 Lte 1, Smz 007, Isla Mujeres 77400 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
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Offers from Isla Mujeres Palace
Offers & Announcements:50% off room rate
Hotel deals
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,519)
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1,297 results
Traveller rating
969
221
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24
15
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LanguageEnglish
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969
221
68
24
15
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All reviews resort credit chef's dinner concierge level small resort rent a golf cart romantic dinner breakfast and lunch buffets pool concierge mayan coffee swimming with the dolphins pool bar couples massage party boat turtle farm all inclusive resort guest services other resorts
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1 - 5 of 1,297 reviews
Reviewed yesterday via mobile

Just returned home after visiting Palace in Isla Mujeres. What a gorgeous location! We were pampered by the wonderful people there! Macedonia et al started our morning off right every day with such welcoming service! Food was spectacular -excellent local cuisine presented with style.More

Date of stay: January 2019
Thank BRS1967
Response from GM_RivieraZone, Gerente at Isla Mujeres PalaceResponded yesterday

Dear BRS1967, We are delighted to read that you have had a splendid stay at Isla Mujeres Palace, our team members work constantly focus on giving you an excellent stay. Exceeding the expectative of every guest throughout a dedicated service is our finest goal. On...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

My husband and I just sent a wonderful, relaxing week at this resort. The food was great. We thoroughly enjoyed the Cevicheria and Walter. Alejandro, our regular bartender was fantastic and the best Bloody Mary maker. Alberto, the activities director was very friendly and really...More

Date of stay: December 2018
1  Thank JenKrum
Response from GM_RivieraZone, Gerente at Isla Mujeres PalaceResponded 3 weeks ago

Dear JenKrum, Please be sure that your comments are fantastic. Thank you very much for expressing such an amazing review and recognition of the team for going above and beyond to make your day special and by far the best service you´ve ever had! He...More

Reviewed 5 days ago via mobile

My husband and I are just back from our first visit to Isla Mujeres Palace. Our stay was wonderful, with wonderful food and service; the staff went above and beyond to ensure that we had a perfect vacation. Our transportation over from Cancun was seamless....More

Date of stay: January 2019
1  Thank lisaspoodles
Response from GM_RivieraZone, Gerente at Isla Mujeres PalaceResponded 4 days ago

Dear lisaspoodles, Thank you for your preference and for indeed taking the time to share with us your kind comments. We are delighted to read that indeed it is worth to be at Isla Mujeres Palace! Thank you so much for your kind recognition towards...More

Reviewed 1 week ago

From the initial private ferry ride to the island the stay could not have been more enjoyable. The staff were all very attentive and always available to answer any questions. Very limited beach area but ocean swimming was great. With only about 66 rooms the...More

Review collected in partnership with this hotel
Date of stay: December 2018
1  Thank Vacationer636157
Response from GM_RivieraZone, Gerente at Isla Mujeres PalaceResponded 1 week ago

Dear Vacationer636157, Thank you so much for your preference and kind comments. We have placed in order a fantastic experience in terms of the quality of the Resort, including the most amazing features at the Resort, this includes the Top Notch offerings. Nothing will be...More

Reviewed 1 week ago

We wanted a relaxing vacation and booked after reading good reviews. We had rough start with getting email night before about cancellation of our transportation to Resort but they did make alternate arrangements so we did not have issue. We are vegetarian and were very...More

Review collected in partnership with this hotel
Date of stay: November 2018
1  Thank Sanjay S
Response from GM_RivieraZone, Gerente at Isla Mujeres PalaceResponded 1 week ago

Dear Sanjay S, Thank you for sharing your wonderful review with us and with the TripAdvisor community. It is a great feeling to read that your experience with us exceeded your expectations in every aspect. That the food, amenities, entertaiment and staff contributed to this...More

View more reviews
About
Description
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil More beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
62
Price range
US$312 - US$847 (Based on Average Rates for a Standard Room)
Also Known As
Isla Mujeres Palace Hotel Isla Mujeres
,
Hotel Isla Mujeres
,
Palace Hotel Isla Mujeres
Location
Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
62
Price range
US$312 - US$847 (Based on Average Rates for a Standard Room)
Also Known As
Isla Mujeres Palace Hotel Isla Mujeres
,
Hotel Isla Mujeres
,
Palace Hotel Isla Mujeres
Location
Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Photos
Traveller (1,805)
Pool & Beach (372)
Room & Suite (372)
Dining (229)
Amenities (53)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Nearby
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Nearby AttractionsSee all 125 nearby attractions
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Questions & Answers
Ask a question
302shelleyr
12 January 2019|
Answer
Response from GM_RivieraZone | Property representative |
Dear Shelley R, Thank you for contacting us, we are proud to have set the all-inclusive standard, our all-inclusive offering provides our guests with unparalleled service and signature amenities, please note that at Palace... More
1
Vote
Google Translation
302shelleyr
12 January 2019|
AnswerShow all 4 answers
Response from GM_RivieraZone | Property representative |
Dear Shelley R, Thank you for contacting us, we are proud to have set the all-inclusive standard, our all-inclusive offering provides our guests with unparalleled service and signature amenities, please note that at Palace... More
1
Vote
Google Translation
SZQ
8 December 2018|
AnswerShow all 2 answers
Response from U2452PRjulianp | Reviewed this property |
Also, we had AmStar travel... I don’t recommend, I’m pretty confident Apple will take care if you because there was a representative at that hotel making accommodations for those members to the ferry, I’m just not sure from... More
1
Vote
Room Tips
"All rooms have views of either ocean or pool and are very clean."
Vacationer636157
1 week ago
Read review
"Get the Ocean View!"
mojo28629
1 week ago
Read review
"all rooms have great views. there are only 2 floors. only 62 rooms. easily accessible."
Guide819827
1 week ago
Read review
"All rooms are ocean front or ocean view. Request concierge room for the beat views"
jsinclair314
1 week ago
Read review
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