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Isla Mujeres Palace

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Isla Mujeres Palace
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1,093 Reviews from our TripAdvisor Community

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Maryland
Reviewed yesterday NEW

We just returned from a truly special vacation at the Isla Mujeres Palace Resort. This is a great place to sit back and unwind. The staff at this resort cater to your every whim but in a laidback, relaxed atmosphere. Special kudos to Julian, Arturo, Candido, Andres, Jorge, Juan Carlos, Wilma and Roxanna.

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Helpful?
Thank travelingtoothdoc
Alta Loma, California
Reviewed 3 days ago NEW

The Palace hotel, in my opinion, is the best hotel on Isle Majures. It is secluded from the rest of the hotels, yet just a 75 peso taxi ride to downtown or any other destination you want to visit. The entire staff is wonderful and extremely accommodating. They wait on you hand and foot and nothing is too much trouble...

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1Thank Granniejo
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Granniejo, thank you for sharing your recent experience at Isla Mujeres Palace with us and we are glad to read that you felt to be just in the right place for your relaxing vacation. To the number one for you is our daily goal and it motivates us to keep improving our services and facilities in order to exceed...

Orlando, Florida
Reviewed 3 days ago NEW

Me and my family (group of 20) Stay in Mia Reef Resort in Cancun April 9th to April 17th .The resort its really beautiful and The personal was very kind Roberto,Angel Abraham,Henry,Miguel and Jaykob.they make oyr vacatiin really amaizing Thanks for your excellet job.We planning another vacation ,but with bigger groups.For Us Wonderful stay at the Isla Mujeres Resort. Landrua...

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Thank mayralandrua
Springfield, il
Reviewed 4 days ago NEW

We did not stay at this palace hotel, we stayed at Moon Palace, but on a visit to Isla Mujeres we did stop in briefly for drinks and the pool, unfortunately right out front the hotel one of our party had an accident and was injured (fell off of a golf cart in the road). They let us come up...

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Helpful?
Thank pensa5
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear pensa 5, thank you very much for your comments about Palace Resorts and in particular about Karol. She is indeed a very valuable asset to our Resort and the company and we are happy to read that she could help you in this situation. I will happily share your kind words with her and we hope first and foremost...

Reviewed 5 days ago NEWvia mobile

Me and my boyfriend stayed at this hotel from the 14th to 21th of march. When we first arrived we got a wet towel that smelled very fresh of citrus and a nice drink. The room was beautiful with a jacuzzi and a big bed (that was really soft). Special thanks to Deiby at the reception. I told her about...

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Helpful?
Thank Emmelie K
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Emmelie K, Thank you very much for your taking the time to share you recent experience at Isla Mujeres Palace with us. You kind words about your recent stay fill us with joy and will motivate us to keep improving our services, the facilities in general and the from you mentioned areas. Thank you as well for your gesture...

Anchorage, Alaska
Reviewed 5 days ago NEW

I was at the hotel last year august,the stay was good and they sold the club membership to us which we bought into because we thought it was a good idea. The club membership is a scam. Its so hard to get in touch with anybody there. They don't read emails or even respond to calls. My advise to anyone...

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1Thank Tasty15
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Tasty15 thank you for your feedback about your stay last year here at Isla Mujeres Palace. I am glad to hear that you felt to be in the right place for your vacation. Thank you as well for your constructive comments. Please feel free to contact me directly in order to help you regarding the mentioned point. Dear Tasty15,...

Reviewed 5 days ago NEW

Me and my girlfriend visited this hotel from the 14:th of march to the 21:st of march. And to sum it up we had a fantastic time! The hotel was beautiful located with just a footstep down to the beach. Everything was nice and neatly cleaned, and the whole complex felt new to us. The rooms were spacious and got...

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Helpful?
Thank Artorius91
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Artorius91, thank you very much for your kind words about your recent stay at Isla Mujeres Palace. We are glad to read that you had a wonderful experience at the Resort and I would like to thank you in particular for acknowledging the staff, es their goal is to make it as perfect as possible as you mentioned and...

Waterford, Michigan
Reviewed 6 days ago NEW

The Palace is a great place to stay. The rooms are amazing and very clean. The entire grounds are very well taken care of. The staff is amazing, after a couple days they feel like family. We had a blast talking to Karol, she is amazing! The resort is small only 62 rooms which adds to its charm in my...

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Helpful?
Thank neilb1995
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear neilb1995, Thank you very much for sharing your recent experience at Isla Mujeres Palace with us. Karol is indeed a very valuable asset to our Resort and we are happy to read that she and the entire staff of our Resort could make you feel just to be in the right place for a relaxing vacation. I will happily...

Reno, Nevada
Reviewed 1 week ago

This is the place you want to go with your better half and you just want to get away from it all. Small place that treats you like royalty without bothering you all the time. We are members -this is our favorite place. This was our 3rd stay at Isla Mujeres Palace. All staff members are so prompt and truly...

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1Thank klsports
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear klsports, thank you very uch for your kind comments about your recent stay at Isla Mujeres Palace. Te learn that this resort is your favorite place filles us with joy an I will happily share your words with our staff, as they are the true treasure of this place, trying to exceed your expectations every single day. We hope...

Chilton, Wisconsin
Reviewed 1 week ago

We loved our stay at Isla and simply cannot wait to return! This is likely the most relaxing vacation I have ever taken and the small, quaint size of the resort, coupled with the caring, attentive employees made it relaxing. I was impressed before we even arrived, as the Palace arranged for private transportation from the airport to the private...

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2Thank JodieLovesSun
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear JodieLovesSun, thank you very much for sharing your recent experience at Isla Mujeres Palace with us, thank you as well for caling us home, an honor we truly appreciate, but in particular thank you for acknowledging the work of our staff. I will happily share your words with all of them as reviews like yours motivate us even more...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €307 - €531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
203 questions
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Questions? Get answers from Isla Mujeres Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had an excellent view of the pool and the beach. Not all rooms do, so request an ocean view when making your reservation.”
Granniejo, 21 Apr 2017 | Read review
“"Corner suites are large and sunny ."”
mayralandrua, 21 Apr 2017 | Read review
“Front of the resort facing directly out to the ocean.”
klsports, 15 Apr 2017 | Read review
“Rooms by the pool offered us the oceanview as well!”
bayouboone, 11 Apr 2017 | Read review
“Ocean front concierge suites have amazing views”
4texas_girl, 6 Apr 2017 | Read review
5 of 5