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Ixchel Beach Hotel

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1,244 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Claremore, Oklahoma
Reviewed 9 February 2014

We just returned from visiting Ixchel Beach. We had a wonderful stay. The staff was the best ever! We were especially taken with Arturo, who met our every need on the beach along with Joel. The hotel staff, Mariana and Daniella, were always pleasant and helpful. The spa staff was friendly and accommodating, as well. The hotel was very clean...

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Helpful?
Thank Beth C
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Beth C, Thank you for your kind comments. All direct comments of our Guest are highly appreciate. Like yours, positive reviews reinforce our mission to provide the best experience and inspire us to keep up the good work every day. We will be looking forward to have you back to make next your stay unforgettable. Sincerely, Customer Service.

Byron, Minnesota
Reviewed 8 February 2014

We stayed in Ixchel 1 penthouse 505/506 along with 309/310. Booked through the owner, Valerie Le. She was so accommodating to us. Had a breakfast basket ready for us in one of our suites and a bottle of wine in the other. Also put a $50usd credit on our bar bill! The suites were very clean and all of the...

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Thank tcraft
virginia
Reviewed 5 February 2014

My wife and I stayed at the Ixchel Hotel from January 29-February 3 in room 403. First the pros of the trip. The staff at the hotel have been accurately described as 5 star in a 4 star facility. Let by Mauricio, the concierge, the staff was incredible. The beach is the best I have ever been to, with the...

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Helpful?
1Thank tjmiller50
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear tjmiller50 Thank you very much for your input. Your review motivates us to keep providing and improving the quality services that we offer. The feedback from our Customers is highly valued, it will help us to improve in the areas that you mention, like in this case, where light brightness should be better on the room. We are glad...

Cathlamet, Washington
Reviewed 5 February 2014

This hotel was extemely friendly, responsive and clean. I've stayed in many places in Mexico, but never have I stayed in such a clean hotel, no mold smell, large fresh water supply, great beds, very organized, highly recommend it!

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1Thank Sue C
Reviewed 1 February 2014 via mobile

The staff is the best. The location is the best on the island. The beach is at your door. You will not find a better place on the island. A great place to stay ... we will be back. Cheers Doug & Faith

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Thank Dchepil
Durban, South Africa
Reviewed 26 January 2014

Today is a horrible day! Because it's time to leave Ixchel Beach Hotel. We have stayed at this incredible hotel for a week now and in all my years of travel around the world I have never found a hotel with such an incredible staff. The care, generosity, genuine friendliness and commitment from each individual in this hotel is phenomenal....

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5Thank Gemma M
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Gemma M, Thank you for your visit and sharing your experience! We are happy to know about your wonderful time at Ixchel Beach Hotel. Your review motivates us to keep providing and improving the quality services that we offer. As always, it’s our pleasure to deliver the best experience to our Guests. We certainly look forward for your next...

Green Bay, Wisconsin
Reviewed 24 January 2014

This May we will be going back for the third time, we love this place. The property is clean and well maintained, the pool is clean and warm, love the chairs in the pool on the sun deck. Our room was cleaned daily with fresh towels, the staff is friendly and helpful. If you need an activity booked or a...

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1Thank Stephanie5511
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Stephanie5511 We highly appreciate your kind comments. How glad to know about your wonderful experiences at Ixchel Beach Hotel. Positive reviews reinforce our mission to provide the best experience for our Guest and help us to keep up the good work. We certainly look forward for your visit on May to make your stay as memorable as the others...

Los Angeles
Reviewed 19 January 2014

This hotel was the home for our vacation while in Isla Mujeres and did the job well. The rooms were just spacious enough, the pool warm, the location on the beach and near town was splendid. Even the food and the service at the beach and the pool were stellar. The only issue was anytime we wanted fresh towels or...

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5Thank Bingenheimer
Bloomfield, CT
Reviewed 19 January 2014

We love the island of Isla Mujeres. While we have stayed on the island many, many times this was the first time we stayed at this hotel. It was adequate. We arrived on Christmas Day. While the front desk service was very personable and kind, there were a few things that were quite disappointing were (1) I could not get...

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4Thank lucyanne1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear lucyanne1, Thank you for your contribution. We highly appreciate the valuable list of comments that you share. The feedback from our Customers is a powerful tool to identify immediate actions to adjust where we need to, as they give us the opportunity to improve in the areas that you mention and review our internal procedures. We invite you to...

Amsterdam, The Netherlands
Reviewed 15 January 2014

We stayed the month December 2013 on Isla Mujeres. The first 3 weeks we had to go back to Ixchel as we had a very nice experience last year. Everything is good. The quality of the condos, the staff, the beach, any minor problems taken care of immediately, everything is clean. We're only back for two weeks now, and planning...

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1Thank MP641
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear MP641, Thank you so much for your kindest comments! Positive reviews motivate us to keep up the good work. We are pleased that your previous and recent stay was wonderful experiences and now we feel honored to consider us as your option for your next travel to Isla Mujeres. We always be here for you, looking forward to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 

Additional Information about Ixchel Beach Hotel

Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €124 - €446 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
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Hotel Style:
#4 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Ixchel Beach Hotel staff and other travellers.
62 questions
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Questions? Get answers from Ixchel Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite. The standard rooms don't have balconies.”
 of 5 bubbles betsywisner, 8 Jan 2017 | Read review
“ask for a room with a balcony or a renovated room”
 of 5 bubbles Phreddiva, 4 Jan 2017 | Read review
“Higher floors have better views of the beach”
 of 5 bubbles lucygage, 3 Jan 2017 | Read review
“Ask....and ask again”
 of 5 bubbles MarinaWinnipeg, 2 Jan 2017 | Read review
“We were in room 207 is in the small tower, we had a nice view of the pool and a partial view of the ocean”
 of 5 bubbles 623lamontm, 28 Dec 2016 | Read review
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