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Hotel Secreto

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315 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Australia
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 1 week ago via mobile

Very nice hotel. Pool was stunning to look at against the backdrop of the beach. Great location. A few points for improvement. Check in.was awkward. No one greeted us when we arrived and there were 3 or 4 staff present and we could not quite work who was to check us in. We were not orientated to the hotel ie.... More 

Helpful?
2 Thank kateycAustralia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Behind a secret door the hotel lives up to its name ... The photos on the web look very swish and it is lovely but a tiny bit shabbier around the edges it felt like it needed just a little more love ! It has amazing potential but is somewhat lacking in atmosphere ... We couldn't quite put our fingers... More 

Helpful?
1 Thank Hotelgoddessqueen
Minneapolis, Minnesota
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 September 2016

My husband and I spent a week at this great hotel. We had a room on the 4th floor and the view was awesome! The room was very pretty, bathroom was huge and the bed was cozy. The best part of the room was the huge balcony. The bed on the balcony was a nice spot to lay and stare... More 

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3 Thank MexicoSally
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2016

Location was perfect - it's right on the beach and every room has a seaside view, Unlike on Playa Norte, there are few people around and you can hear the waves and just relaaaax. Pool is beautiful and lounge area next to the pool very comfy. Service was great and breakfast (included) fresh and plentiful. Great room with a comfortable... More 

Helpful?
2 Thank PurpleBento
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 September 2016 via mobile

Wow, where to begin. The Secreto hotel is absolutely beautiful. With the great stuff, the facilities and off course the amazing surrounding. Everything was lovely at our stay. The stuff are very tending to your every need, always happy to help. The room is beautifully decorated and very comfortable. I highly recommend Secreto hotel, it is definitely the best place... More 

Helpful?
3 Thank Moran G
Dallas, Texas and Vienna, Austria
Level Contributor
87 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 28 August 2016

Finest hotel on Isla Mujeres. The service is WITHOUT EQUAL. We arrived in a downpour and were greeted by Williams with a smile, fluffy white towels and a glass of prosecco. Service is on par with any 5 star hotel but very personalized at this small boutique gem. Each and every gentleman that works at the hotel is kind and... More 

Helpful?
2 Thank texan75225
Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2016

Hotel Secreto is a very tiny boutique hotel on the beautiful Isla Mujeres. It is very well located near Playa Norte, and there are plenty of restaurants around. We received champagne on arrival which increased our expectations. However, our expectations were met in every possible way. The service was fantastic, the breakfast delivered to the room was nice, and the... More 

Helpful?
1 Thank lenniejane11
Level Contributor
139 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 August 2016 via mobile

If you want a secluded place, with the best bed we had in Mexico, a stylish pool area and breakfast on your balcony, while laying on an outside bed, this is your place! There are however a few downsides. The interior is just not 100% the design-chic it pretends to be, and the place does also feel a little bit... More 

Helpful?
2 Thank DeNotaris
Florence, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2016

Hotel Secreto was a wonderful place to stay in isla mujeres. walking distance to anything you wanted to do or eat. but, the best thing was that there was only 12 rooms and when we were there there were only about two or three rooms occupied. the rooms were so very comfortable and views amazing. patio's had nice day bed... More 

Helpful?
1 Thank joy b
Georgia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 June 2016

Hotel Secreto is tucked into the northeast corner of Isla Mujeres. It is close to the market street where many good restaurants are located. It is a small property with good security: one must use a key or ring the bell to gain entrance and there are multiple security cameras being monitored 24-7. Since my daughter and I were traveling... More 

Helpful?
1 Thank liznkate

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conde Nast Traveler's 50 Best New Hotels in the World. Hotel Secreto is a sleek nine-room hideaway - Santorini-meets-Schrager style. Constantly upgrading, the hotel was renovated in 2005 to include a 20 meter lap pool and an all junior suite lay-out. Designed by an award-winning architect, the hotel looks more like a slick private beach house. Modern touches such as WI-FI and pre-loaded iPods are part of an enhanced poolside service. ... more   less 

Additional Information about Hotel Secreto

Address: Seccion Rocas Lote 11 | Punta Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €204 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Secreto 3.5*
Number of rooms: 12
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Also Known As:
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Style:
#6 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Secreto staff and other travellers.
8 questions
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Questions? Get answers from Hotel Secreto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as I could tell, all rooms face the ocean.”
 of 5 bubbles PurpleBento, 18 Sep 2016 | Read review
“Higher rooms have better views.”
 of 5 bubbles texan75225, 28 Aug 2016 | Read review
“third floor ... middle room....great view overlooking pool and out to the water”
 of 5 bubbles joyb880, 21 Jul 2016 | Read review
“request a room on 3rd floor or pay for a room on the 4th floor for the best views!”
 of 5 bubbles selenac9, 12 May 2016 | Read review
“4th floor middle room for best view, but any room on the 3rd or 4th floor are our favorites”
  • Very beautiful and comfortable room
 of 5 bubbles CariocaGirl, 30 Mar 2016 | Read review
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