We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa de los Suenos

Save
Share
Traveller (599)
Room & Suite (557)
Pool & Beach (171)
Overview
  • Excellent79%
  • Very good11%
  • Average4%
  • Poor2%
  • Terrible4%
Travellers talk about
“boutique hotel”(38 reviews)
“serenity suite”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
{"scriptFlags":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"containerClass":null}
Reviews (547)
Filter reviews
469 results
Traveller rating
369
57
19
9
15
Traveller type
Time of year
LanguageEnglish
More languages
369
57
19
9
15
Show reviews that mention
All reviewspresidential suiteboutique hotelserenity suitezip linecoffee and orange juicerope swingevery morningpaddle boardingswim up barhotel guestsprivate poolbreakfast was includedgolf cartsouthern tip of the islandsnorkeling equipmenthotel poolsouth point
FilterEnglish
Updating list...
1 - 5 of 469 reviews
Reviewed 3 weeks ago via mobile

This is the place to be! Perfect views and the most attentive staff ever. Could not praise bartenders Aaron and Julio enough...they will go above and beyond to take care of you! Clean rooms and great amenities!

Thank taylordan504
Reviewed 4 weeks ago

We had visited this property 3 years ago and loved it so we booked a week there this time. The property has been bought by a new owner and they are working hard to make it better. There are 10 rooms. We stayed in Paz...More

Thank BUtrip
Reviewed 4 weeks ago

Amazing view and vista. Located on the South side of isla only a short cab away from downtown. There with friends and we had a great time. Omar (restaurant manager) even arranged a catered party in our room. Delicious! Restaurant was very good. Had multiple...More

Thank radmanv98
Reviewed 10 August 2018

During my previous annual visits (4) to Casa de los Suenos, everything was in tip-top condition. This visit, not so much..... The hotel is as unique and beautiful as ever, however, the lobby pool was drained and the lobby bar was not in operation. These...More

1  Thank Mary M
Response from ManagementCDLS, Manager at Casa de los SuenosResponded 11 August 2018

Thank you for your review. Also, we'd like to thank you for allowing us to host you at Casa de los Sueños. Our goal is to deliver first class service, and with a home-away-from-home feel. We regret that your experience was less than perfect, and...More

Reviewed 9 July 2018

Located on the south side of Isla Mujeres, Casa de los Suenos is a beautiful boutique hotel with a stunning view of crystal blue waters and Cancun. Attached to the hotel is the restaurant Kin Ha with great guacamole, crab cakes and more. The staff...More

Thank rogerbreit9
View more reviews
About
Description
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary ...More relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (599)
Room & Suite (557)
Pool & Beach (171)
Dining (95)
Amenities (75)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
Ask a question
blackbuttafli
1 July 2018|
AnswerShow all 2 answers
Response from D B | Reviewed this property |
If you are traveling with your kids and Mother I would second the poster above and suggest booking a transfer company (I like to use USA Transfers personally). If you do not get your ferry ticket from the transfer company... More
1
Vote
nolafnp
29 March 2018|
AnswerShow all 2 answers
Response from Tim H | Reviewed this property |
It’s sea grass
1
Vote
Room Tips
"Veranda room overlooking bay or Presidential suite"
Read review
"Main floor by the stairs that public uses to get to and from water park and restaurant. It can be noisy..."
Read review
"They are very good about keeping sea floor clean of sea urchins but take water shoes, so that the trip isnt..."
Read review
"We in the Luna suite. Main level with a walk out to the infinity pool-Very large and private"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing