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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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816 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Tallinn, Estonia
Reviewed 1 February 2014

The rooms look much much nicer on the pictures than in real life. There was actually nothing wrong with the rooms, but the pictures here much more promising:) The rooms were quite simple, mostly white (which was nice for a beach hotel), but the furniture wasn't really matching and the beds were really creaking. We had two rooms, both with...

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1Thank Kerli K
Reviewed 24 January 2014

My husband and I had a good time here and I'm glad we picked this hotel. The reviews for this hotel are all over the place, so it's obviously not for everybody. So how do you know if it's a place for you. First you compare it to what else is here. You can stay in the downtown area or...

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5Thank pearl88
Reviewed 14 January 2014

Several people had recommended this hotel so we really looked forward to a five night stay. Since it was high season the only room left was "Ocean suite with Plunge Pool" - but don't be fooled by the fancy title. We payed 376 usd (including continental breakfast) for a room where you couldn't see the sea from your room. You...

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5Thank LeoWeckis
Reviewed 7 January 2014

This hotel is gifted with wonderful beech that has tropical feeling. It also has a nice pool and yoga center. Take this out of the hotel and you have nothing but dark, smelly room, neglected maintenance (you see that the woos structure suffer from sun burns and salt), no Wi-Fi in the room or pool, pitiful breakfast where u struggle...

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2Thank Moti B
New York City, New York
Reviewed 6 January 2014

We have visited Na Balam before and because we really liked a lot of things about this hotel we came back. However, this time there were some things that really put us off which is a shame because it could be the perfect vacation spot. When we arrived we were told by the receptionist that the particualr room we booked...

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6Thank trold
Haifa, Israel
Reviewed 4 January 2014

We came to Isla for three nights. We looked for a good hotel in order to enjoy our honeymoon. We were very disappointed with this hotel.The room had small beds and no T.V. The room was full with lizardes walking on the walls. There was NO HOT WATER!!! (they said it's because of the weather- but it is totally unexceptable...

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1Thank Sharon H
Vancouver, Canada
Reviewed 25 December 2013

We just came back from staying at the Na Balam Beach hotel. I booked this hotel after reading some positive reviews about it on TripAdvisor but I didn't go through enough reviews to see some of the negative ones. Also by the look of this hotels website it seemed to look very good. I have never written a Trip Advisor...

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6Thank TMac74
Bainbridge Island, Washington
Reviewed 21 December 2013

I stayed the first two nights at Avalon. The room was tiny, dark, and the window only opened 10". The A/C barely worked, and sounded like a jet taking off. I spent the next 5 nights at Na Balam right next door. The room was clean and bright, and the A/C quiet and effective. There was no TV (which I...

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Thank senioreeter
Reviewed 20 December 2013

Na Balam was everything we hoped for and more. This is a very small hotel with a very friendly feel. We stayed in room 13 which was one of the upgraded. The plunge pool didn't work but we did not care because the beach is only steps away anyway! I liked the plunge pool room because it added alot of...

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2Thank Lisa M
Belton, Missouri
Reviewed 13 December 2013

Wonderful hotel in a great location. We stayed pool side the first 4 nights then transferred to a Jr Suite the last 3 nights. The Jr suite was ocean front and very nice. The pool side room could of used some updates. no tv, no mini fridge, and had a musty smell. The beds are rather hard! The only thing...

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Thank warmweatherwoman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs
Oceanvs
Cuisines: Caribbean, Seafood, International, Argentinian, Mexican, Mediterranean, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €86 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
18 questions
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The larger rooms with a balcony on the beach side are a better experience.”
 of 5 bubbles Pinky Parker, 13 Mar 2017 | Read review
“We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on this side.”
  • Our room with thatched roof.
  • Our room's private porch.
 of 5 bubbles tedw_12, 27 Feb 2017 | Read review
“There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is more quiet and spacious.”
 of 5 bubbles MomtheOrganizer, 21 Feb 2017 | Read review
“Definitely recommend a room on the ocean side of the resort.”
 of 5 bubbles LeelalanuGal, 8 Feb 2017 | Read review
“ground floor rooms..”
 of 5 bubbles iamvioletflamelove, 1 Feb 2017 | Read review
5 of 5