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Na Balam Beach Hotel

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Traveller (697)
Room & Suite (195)
Pool & Beach (164)
Overview
  • Excellent37%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible10%
Travellers talk about
“beach side”(47 reviews)
“plunge pool”(40 reviews)
“playa norte”(80 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (919)
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686 results
Traveller rating
238
221
101
53
73
Traveller type
Time of year
LanguageEnglish
More languages
238
221
101
53
73
Show reviews that mention
All reviewsbeach sideplunge poolplaya norteyoga retreatbeach bedsbeachfront roombeautiful beachpalm treeslaid backbest beach on the islandbeach locationhot waterhotel restaurantwhite sandlobby areaan umbrellahotel is beautiful
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1 - 5 of 686 reviews
Reviewed 3 days ago via mobile

Prepaid trip to stay on North Beach at this hotel. Location is pristine... if you can stand the roaches, ants and spider webs in the room. In addition I woke with bites all over my back. We moved hotels and they let us out of...More

Thank kims2005
Reviewed 2 weeks ago via mobile

Yes, I adore it but sadly it is being torn down at the end of the season. It's such a classic Old Mexico resort. Quiet with lovely gardens, including the resident Iguanas! I truly hate to see it go. 😔More

1  Thank HeidelbergSummer
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 5 days ago

Thank you for your preference Ms. Heidelberg We are glad that you adore the hotel We would like to let you know that we will be closing temporarily due to renovations starting on Aug 31st We are sure that you are going to enjoy the...More

Reviewed 2 weeks ago via mobile

If you are the type of person who appreciates a quiet location while still being right on the beach this is your place. If you prefer a luxury all inclusive experience go elsewhere. You need to be looking for a laid back experience. Room 19...More

Thank Melanie1018
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 5 days ago

Thank you Ms. Melanie for choosing us for your vacations We appreciate your comments and your review Room 19 is our Master Suite, we gave you a free upgrade to the highest room category that we have We hope to see you again soon Kind...More

Reviewed 4 weeks ago

Location - Hotel is located North of the island. It is walking distance from anywhere in the downtown area. It is a 10-15 minute walk from the ferry or a 50 pesos cab ride. Check In/Out - Staff during check in/out were extremely friendly and...More

Thank truckinlow
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 5 days ago

Thank you for such a detailed description of your experience with us Mr. Truckinlow we are very pleased to hear that you had a great time with us we hope to see you again soon, Kind Regards

Reviewed 3 May 2018 via mobile

While this hotel is on the best part of the beach the hotel itself is average, the rooms are very basic but clean and comfortable.the patio space on the ground floor is shared by the people in the next room so if your after privacy...More

Thank MexicoJune
View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$132 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Isla Mujeres
#9 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$132 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Isla Mujeres
#9 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (697)
Room & Suite (195)
Pool & Beach (164)
Dining (81)
Amenities (30)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
luvourisland
16 June 2018|
Answer
Response from MexicoJune | Reviewed this property |
I’m sorry I don’t know
-1
Votes
Ilene H
14 February 2018|
AnswerShow all 3 answers
Response from PhxMermaid | Reviewed this property |
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant... More
0
Votes
Room Tips
"Beachside rooms. Avoid poolside."
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"Ask a lot about room noise to try for a quieter room (there may not be many)"
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"Rooms 9 and 10 overlook the beach (beautiful)"
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"Pool side quieter, more lush. Beach side has restaurant, bar, so is a little louder."
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