We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
16/1/2018 17/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Na Balam Beach Hotel

    Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
    Save
    Lowest prices for your stay
    16/1/2018 17/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$366
    US$355
    SAVE US$11
    US$366
    US$355
    Traveller (662)
    Room & Suite (171)
    Pool & Beach (162)
    Overview
    • Excellent36%
    • Very good32%
    • Average15%
    • Poor7%
    • Terrible10%
    Travellers talk about
    “beach side” (46 reviews)
    “plunge pool” (37 reviews)
    “playa norte” (75 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Spa
    Laundry Service
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    16 Jan17 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$355.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Mujeres hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "30a308250f574c699bc4b6328911147d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153603,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":16,"month":1,"year":2018},"checkout":{"day":17,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"30a308250f574c699bc4b6328911147d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":366,"lowestMetaPrice":355,"additionalPartner":false,"highestMetaPriceDisplay":366,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":366,"lowestMetaPrice":355,"highestMetaPriceDisplay":366,"hotelName":"Na Balam Beach Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMwYTMwODI1MGY1NzRjNjk5YmM0YjYzMjg5MTExNDdkIiwiQUlLIjoiMTEwNzkxYTk0YmI5NGY0Mjg4OWI3NjRlOGRiNGJmNGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "16/01/2018", "checkOut": "17/01/2018", "lowestPrice": "US$355", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (890)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 668 reviews

    Reviewed 3 days ago via mobile

    Unfortunately our stay wasn’t so perfect in this hotel. Hotel is extremely loud. We asked to change the room but this was not possible even the hotel was not booked out. The restaurant is really good and the people are friendly. The beach ist the...More

    Thank Kai S
    Reviewed 1 week ago via mobile

    When we arrived we got a room On the jungle side. We stayed their one night. It was very very noisy!! Do not stay on the jungle side. The other side of the hotel is the beach side and here everything is perfect. Direct access...More

    Thank Karlo L
    Reviewed 1 week ago via mobile

    I loved spending a couple of days in this hotel. It offered everything you can wish for on Isla Mujeres - a place a bit secluded among palm trees and lovely garden, but still with a cosy feeling of surrounding guests and very friendly and...More

    Thank Basia G
    Reviewed 1 week ago via mobile

    We stayed at Na Balam with 15 friends and family for our wedding on Playa Norte. The hotel is due to be remodeled Spring of 2018 and could use some updating, but overall it is a lovely property. The pool side rooms are definitely rustic...More

    Thank PhxMermaid
    Reviewed 3 weeks ago via mobile

    Visited and had 2 rooms by the Pool. They are in need of update. The upstairs room had a thatch roof and was very smelly and musty. Amenities are basic, no in-room fridge. However, The restaurant/bar was very good but closed at 6:00 pm and...More

    Thank Ken C
    Excellence Playa Mujeres
    12,357 reviews
    #2 of 7 hotels in Playa Mujeres
    6.1 km
     
    Privilege Aluxes
    3,037 reviews
    #4 of 37 hotels in Isla Mujeres
    0.5 km
     
    Ixchel Beach Hotel
    1,414 reviews
    #5 of 37 hotels in Isla Mujeres
    0.3 km
     
    Nautibeach Condos
    746 reviews
    #2 of 37 hotels in Isla Mujeres
    0.4 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$145 - US$362 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Isla Mujeres
    • #7 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 32
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Na Balam Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Hotel Na Balam Beach ,
    • Na Balam Beach Isla Mujeres
    Add Photo Photos
    Traveller (662)
    Room & Suite (171)
    Pool & Beach (162)
    Dining (81)
    Hotel & Grounds (416)
    Bathroom (10)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 37 hotels in Isla Mujeres
    Privilege Aluxes
    3,037 reviews
    .47 km away
     
    Nautibeach Condos
    746 reviews
    .41 km away
     
    Excellence Playa Mujeres
    12,357 reviews
    6.05 km away
     
    Ixchel Beach Hotel
    1,414 reviews
    .33 km away
     
    Nearby Restaurants
    Rooster Cafe
    1,608 reviews
    .41 km away
    Ruben's Restaurant Isla Mujeres
    1,282 reviews
    .37 km away
    Lola Valentina
    1,503 reviews
    .40 km away
    Dopi's
    460 reviews
    .35 km away
    Nearby Attractions
    Playa Norte
    5,918 reviews
    .28 km away
    Isla Mujeres Trips
    391 reviews
    .54 km away
    On Isla Mujeres Water Tours
    270 reviews
    .48 km away
    Sea Hawk Divers
    146 reviews
    .19 km away
    Ask a question
    Questions & Answers
    libbyky
    11 September 2017|
    Answer
    Response from LeelalanuGal | Reviewed this property |
    Yes. I believe you have to order from the bar / restaurant though.
    0
    Votes
    Irene M
    8 September 2017|
    AnswerShow all 2 answers
    Response from ADHIII | Reviewed this property |
    When we were there at the end of April; there was no construction.
    0
    Votes
    Katie P
    30 July 2017|
    Answer
    Response from Terry R | Reviewed this property |
    We only stayed one night and I don't think they have refrigerators to put in the rooms. I would contact them directly and they will be able to answer your question and offer suggestions.
    0
    Votes
    Room Tips
    "Rooms 9 and 10 overlook the beach (beautiful)"
    Read review
    "Pool side quieter, more lush. Beach side has restaurant, bar, so is a little louder."
    Read review
    "Dont stay here"
    Read review
    "If you have a mobile baby, pick the beach side. the ones by the pool have exposed ones and our daughter..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing