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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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798 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Reviewed yesterday NEWvia mobile

Really nice spot on Isle Mujueres , nice beach, good restaurant - everyone on staff was exceptionally helpful but Erving really stands out for being so gracious and helpful with everything. He is a true asset to this beautiful property.

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Helpful?
Thank Littleoldgal
Duisburg, Germany
Reviewed 1 week ago NEW

We stayed for a day in early January and loved the location itself right on Playa Norte.... However the beach in front if the hotel is crowded and you must be early to get a tumbona/ sunlounger. The new organic restaurant/beach bar adjacent to Na Balam served great organic food and drinks,. on the pricey side but once the day...

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Thank dieeilige
Royal Oak, Michigan
Reviewed 1 week ago

To say we loved our stay would be an understatement! My husband and I stayed at Na Balam with our 3 young kiddos (ages 2, 6, and 7). The resort was gorgeous - the high ceilings in the bedroom, the decor / gorgeous travertine in the bathrooms - everything was spotlessly clean, comfortable and very eco / beach chic. However,...

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Thank LeelalanuGal
Reviewed 1 week ago via mobile

This was the perfect place for me and my four sisters to spend a week. The beach is private & beautiful - wide with sugar white sand. The water is so clear, it will blow your mind! Each day started with an early walk on the beach collecting beautiful shells followed by a great breakfast that was included in the...

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Helpful?
Thank Tina M
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Ms. Tina M, First and foremost allow me to thank you very much for choosing Na Balam Hotel as your recent holidays. I appreciate the time taken to share your experience with us, it would be an honor to welcome you back in a very near future and create many more good experiences. Best regards, Iris Espinoza

Ashland, Oregon
Reviewed 2 weeks ago

world class beach....top ten beach of entire caribbean.....quaint charming, authentic rooms , romantic setting with excellent food with a true chef....walk to heart of town in 5 minutes! you will not find a more flavorful island than this....quaint shops, bistros...a beachfront ocean like a gigantic swimming pool awaits our discovery of the warm waters and soft porous white sugar beaches...

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Helpful?
Thank iamvioletflamelove
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear iamvioletflamelove, Receive my warmest greetings from Isla Mujeres and thank you very much for choosing Na Balam Hotel as host of your recent vacation. Our goal is to create a memorable holiday and to make you feel that you are in the right place to relax and let yourself be pampered by us! I look forward to welcoming you...

Bozeman, Montana
Reviewed 2 weeks ago

The property is very clean, it is laid back and our room was steps away from the beach. The chamber maids to a very nice job of keeping the room clean. We stayed across the street from the beach in a very nice shaded area with a pool, hot tub and a yoga studio. No TV or phone; which is...

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Helpful?
Thank Sherry H
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Sherry H, Hola from sunny Isla Mujeres !! I appreciate the time taken to share your experience with us,be assured that your comments will be share with all of Na Balam team in order to receive the recognition deserve, especially the maids for their amazing job It would be an honor to welcome you back in a very near...

Reviewed 3 weeks ago via mobile

Laid back small Polynesian style resort on the best stretch of beach on the north end of Isla Mujeres. Lots of beach lounges and beds for use. Yoga on site. Basic comfortable clean rooms with patio or deck. Very nice beachfront restaurant. Ample included breakfast. Very friendly accommodating staff. Close enough to walk to shops and restaurants in Centro. A...

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1Thank Andrea E
New York City, New York
Reviewed 3 weeks ago via mobile

You can't beat the location. Right on beautiful playa norte. We had a double room poolside (no TV or wifi in room). The hotel is divided by a road (pool side and beach side). The rooms are simple but adequate. We had no issues with our stay. Room was clean and staff was very nice and helpful. The hotel also...

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Thank Yolicruz
Singapore, Singapore
Reviewed 3 weeks ago via mobile

Second trip to Na Balam over the Christmas Holidays. First visit was wonderful so maybe expectations were too high this time around. The beach is definitely the best stretch of sand on Isla Mujeres. The hotel staff needs some training. For example, the beach beds on one side were previously reserved for guests only but this year they let non-hotel...

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1Thank Canasean
Reviewed 3 weeks ago

We originally booked only two days with Expedia for this hotel and planned to move on but decided to stay for our entire vacation. The managers were wonderful they found another room so we could stay. Rooms were big. We did not stay on the beach view side since they were more expensive and it wasn't a great view sincere...

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Helpful?
Thank Christine N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs Beach Club & Restaurant
Oceanvs Beach Club & Restaurant
Cuisines: Caribbean, Seafood, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €112 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely recommend a room on the ocean side of the resort.”
 of 5 bubbles LeelalanuGal, 8 Feb 2017 | Read review
“ground floor rooms..”
 of 5 bubbles iamvioletflamelove, 1 Feb 2017 | Read review
“pool end not as pretty but nice.”
 of 5 bubbles , 26 Jan 2017 | Read review
“Rooms by the Caribbean have nice breezes”
 of 5 bubbles YellowLabMom17, 17 Jan 2017 | Read review
“Enjoyed our room around the pool.”
 of 5 bubbles sunseekerTanya, 8 Jan 2017 | Read review
5 of 5