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Hotel El Caracol

Traveller (13)
Room & Suite (11)
  • Excellent4%
  • Very good19%
  • Average14%
  • Poor14%
  • Terrible49%
21 Apr 2017
“Avoid at all cost”
10 Dec 2016
“Air conditioner”
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Reviews (21)
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1 - 5 of 7 reviews
Reviewed 21 April 2017

Had pre-paid for one night but all the rooms we were shown were filthy and smelly. One room actually smell like vomit and beer and there was a half empty bottle of tequila on the night stand, and no bed linens. Saving grace was the...More

Thank JacquiLee
Reviewed 10 December 2016 via mobile

We paid for a room with air conditioner. The air conditioner in the room didn't work but the stuff refused to refund us for the money. Do not go here !! The stuff isn't nice and the rooms are gross. No stream at the shower...More

Thank Omri F
Reviewed 14 November 2012

Don't be lured in by its "bargain price". The Hotel is old and terribly run down, we had 2 separate poky rooms with no windows to the outside world. The rooms and bathrooms were tidy enough but the bed linens and pillows are old and...More

2  Thank RoundtheworldfromQLD
Reviewed 19 May 2012

I put a few photos to show the state of my room at this hotel. As you see the place looks old and nott too clean. The sheets were clean though and there was a cleaning lady who did a very quick cleaning every day....More

1  Thank Steve E
Reviewed 19 June 2011

For starters this place was absolutely filthy. The floor hadn't been swept, or at least not very well at all. There was a cigarette butt in plain sight against one of the walls, and black dirt and large dust bunnies were everywhere. The bathroom absolutely...More

2  Thank 1Dad1Kid
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Number of rooms
Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
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Traveller (13)
Room & Suite (11)
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