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Hotel Xbulu-Ha

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Hotel Xbulu-Ha
Hotel Xbulu-Ha
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206 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Kansas City, Missouri
Reviewed 25 June 2016

If you want to talk about customer service - I had to cancel our first trip and I was told that they would hold it for our next booking. 2 years later, I made the reservation and there was absolutely no problem with applying the deposit. What other hotel can you say that about??? I said one night, as my...

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1Thank MizzouMike
Indianapolis, Indiana
Reviewed 22 June 2016

We absolutely loved our stay here! I'm a little late writing it since we stayed in March, better late than never! The location was perfect, the owners and staff were perfect, the room was perfect!!! Cannot wait to book our next stay and it will definitely be here!!! Thank you for an amazing week!!!!

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1Thank Tabitha A
Chicago, Illinois
Reviewed 17 May 2016

This hotel is well located, not so close to the busy and noisy streets, the staff is very friendly and willing to accommodate your needs. It is within walking distance to the beach. Unfortunately, we found roaches in our room for 3 consecutive nights!

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Thank lketotravel
hotelxbuluha, Gerente at Hotel Xbulu-Ha, responded to this review

Did you report this problem to the manager the first time this happened? I will take your comments to fumigate often all the rooms.

Reviewed 17 May 2016

Hotel Xbulu-Ha is a great family hotel with the best location on the island. A 2 minute walk gets you to at least 5 great beaches. Shopping and restaurants are two blocks away. The staff is great, very attentive, and the rooms are spotless. Thank you for an excellent stay.

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1Thank matt h
Tønsberg
Reviewed 26 April 2016

The location of the place is good. Its located in the parallel street of the main street and close to the local food court and in walking distance from the north beach. The room is very small and doesn't have much space to put out clothes. The shower and toilet is in a separate room but with no fan, so...

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1Thank tina_cathrin
Reviewed 20 April 2016 via mobile

We had a great time at Xbulu-Ha. Nice and very clean rooms. Good view from third floor. And remember to bring one of the cool beach chairs when you go to the most beautiful beach in the World, which is only a 5 min walk away. In fact everything is very close to Xbulu-Ha.

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1Thank Michael D
London, United Kingdom
Reviewed 11 April 2016 via mobile

Stayed here for 2 nights in Apr 2016. Easy to find from the port (its in the northern part of the island). Staff are very friendly, room was clean with aircon. Beach chairs and beach towels provided which is a plus. Wi fi doesnt reach room which may be a problem for some.

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2Thank Joseph S
hotelxbuluha, Gerente at Hotel Xbulu-Ha, responded to this review

Dear guest, By the time you were in the hotel, the WiFI antenna was broken.

Traverse City, Michigan
Reviewed 23 March 2016

I only stayed here for one night at the end of my trip 7 days in another hotel. I wish i had stayed here for the whole trip. Friendly staff when i checked in. I was early so my room wasn't ready but the gave me the key and said i could drop off my suitcase if i wanted in...

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2Thank SKYnTonic
fort wayne, in
Reviewed 6 March 2016

Stayed here for a week and it was perfect for me. Very clean. Staff was very friendly and helpful. Hotel was very convenient to everything. Playa Norte was about 4 or 5 blocks north. The hotel provided beach towels and cool beach chairs with built in coolers. Hidalgo Av with all the vendors and restaurants was only a block to...

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4Thank fortwaynejerry
Dayton, Ohio
Reviewed 26 February 2016

Gabriel really helped me out by fitting me in, last minute, with a night in a single room and then my other two nights in a junior suite. The regular room was completely acceptable for its incredibly reasonable price. The junior suite -- wow, THAT was a nice room, and also at a great price!! It seemed brand-new in every...

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2Thank Beth B
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

All I can say is thank you. Gracias Danke.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 

Additional Information about Hotel Xbulu-Ha

Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €41 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
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Hotel Style:
#3 Best Value Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Xbulu-Ha staff and other travellers.
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Questions? Get answers from Hotel Xbulu-Ha staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 3rd floor near the back, Quiet and no noise from the street traffic.”
 of 5 bubbles BDeck007, 31 Jan 2017 | Read review
“All the rooms are really quite nice, but the ones will full kitchens are great if you plan to do your own cooking.”
 of 5 bubbles 925nikkib, 16 Dec 2016 | Read review
“Second floor was quiet.”
 of 5 bubbles csw68, 15 Aug 2016 | Read review
“Hotel is a somewhat run-down area, but a lot of Isla Mujeres is like that so don't be too worried.”
 of 5 bubbles patricky841, 11 Jul 2016 | Read review
“The junior suite is quite a bit roomier even if you don't use the kitchen”
 of 5 bubbles fortwaynejerry, 6 Mar 2016 | Read review
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