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Privilege Aluxes

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2,716 Reviews from our TripAdvisor Community

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Showing 2,480: English reviews
Chicago, Illinois
Reviewed 22 February 2014

Long overdue review… I have stayed twice at P.A. (deluxe OV suite) in the last 18 months and both times it was very good. The first trip I did the AI and only ended up using it for occasional drinks on the beach as there are so many special places to eat and drink on Isla. When I returned a...

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Helpful?
1Thank Chi_Expl0rer
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for preference and for your review. We were delighted to learn that you enjoyed your experience with us from the location and the room to the beautiful beach. We are glad that you found the hotel to be clean as our housekeeping team are very passionate about keeping the rooms "tip-top" so it is great to see their...

Minneapolis, Minnesota
Reviewed 20 February 2014

This resort is absolutely fantastic! The beach is beautiful, pool area clean, and the service wonderful. This was our second stay and we saw three families this stay that we saw during our last stay. That tells you what a great place this is.....we are planning on returning next year. The location is excellent being right next to Hidalgo Street....

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1Thank masalto
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your preference and valuable time posting your kind words, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff. We want you to know that your satisfaction is our greatest commitment and we are always at your service. We hope to see you next year to welcome...

Milwaukee, Wisconsin
Reviewed 20 February 2014

My husband and I stayed Jan26-Feb2 and I'm still thinking about it every day. The hotel is beautiful and the grounds are immaculate. We stayed in room 451, and had a view of the entire island and both coasts! It was amazing. The jacuzzi tub on the balcony was really nice too. The staff is really friendly and goes above...

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Helpful?
1Thank JusRae
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your review and for letting other travelers know about your experience with us. The aim of Privilege Aluxes Hotel is to provide positive and unforgettable experiences so we are delighted to read that you enjoyed your room with its gorgeous views, the restaurants and service and overall had a beautiful and memorable honeymoon. Looking forward...

Coastal Maine
Reviewed 20 February 2014

We stayed at Privilege Aluxes in Nov 2013 with another couple. We found the resort to be wonderfully laid out and laid back. The beach area was clean and well shaded. The staff was very attentive and personable. The Sea was nearly always calm and inviting. We stayed in a standard room with king bed which admittedly left minimal floor...

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Helpful?
1Thank rossddjs
Privilege A, Social Media at Privilege Aluxes, responded to this review

We appreciate the time you invested in to let us know your valuable comments as the work being done daily at Hotel Privilege Aluxes is in order to add satisfied customers. We are pleased to know that you enjoyed your stay with us, from the beach and location to the restaurants and service, we will share the comments with the...

Kingston, ON
Reviewed 18 February 2014

This is the second time we have stayed at Privileges Aluxes. We quite enjoyed our first stay, which is why we came back. This time, we made the poor decision to pay the extra for a "deluxe ocean view suite". We had a much nicer stay in our no-frills room in 2012. The building itself is newish, and lavishly adorned...

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11Thank LUV2travel-notmuch$
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your comments. On behalf of the management we would like to apologize for any inconveniences during your stay due to the school noise, on that dates they were celebrating the Mexican Constitution day and we are sorry we were not able to change your room and make of your stay what you were expecting. We are glad...

Waupun,WI
Reviewed 18 February 2014

My wife and I have been to many resorts in Mexico and this resort is one of the best. I can't say enough about the front desk for starters. They always greeted you by name, with a smile and were always willing to help you enjoy your stay. The food at the buffet had a different theme every night and...

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4Thank WIShamrock
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your review. The efforts of our team worthwhile when it results in your satisfaction, it is very flattering to read that you consider Privilege Aluxes to be one of the best resorts. Waiting to have a new opportunity to welcome you back to your home in Isla to offer another great vacation!

St. Albert, Canada
Reviewed 16 February 2014

This was our second trip to Privilege Aluxes and we are looking forward to another later on this year. Everything from the beach, the staff (Jorge, Miguel, everybody at Del Mar) and the hotel are always very accommodating and go out of there way to make sure you are happy! Don & Karyn

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2Thank DonKaryn
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing us for your second time and for posting a great review about Privilege Aluxes. It is a pleasure to know that you had a great time with us and you will keep good memories of your stay here from the beach to the staff. Your satisfaction is the best reward we can receive from our guests....

Copenhagen, Denmark
Reviewed 16 February 2014

Me and my girlfriend stayed here for a week late in January and had a great experience. The hotel was really cosy, loved the pool area and daybeds. The food was great, both for breakfast and dinner. We didn't go for the all inclusive as there were lots of nice restaurants on the mainstreet very close to the hotel. The...

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1Thank Mikkel87
Privilege A, Social Media at Privilege Aluxes, responded to this review

It is a pleasure for us to know that your stay at Privilege Aluxes was a great experience because our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. We are glad to know that you enjoyed the food, the beach area and your room and we are delighted to read that...

Wichita Falls, Texas
Reviewed 15 February 2014

Our second trip to Aluxes and looking forward to the next already. Service on the beach was excellent as always. Look for Luis on the beach, he will treat you right. Food is always great. The grounds are always immaculate, rooms beautiful, and the friendliest staff anywhere. Love this hotel and the laid back, slower pace of the island compared...

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Thank Mike C
Privilege A, Social Media at Privilege Aluxes, responded to this review

We appreciate your detailed compliments of your stay at Privilege Aluxes, from the immaculate grounds and the beautiful rooms to the friendliest staff. It is a pleasure to read that you had an awesome vacation as this is our objective. We are particularly glad to hear that this was your second visit and you are planning staying with us again...

Celebration, Florida
Reviewed 14 February 2014

My wife and I stayed at Privilege Aluxes for a couple nights on our honeymoon. Our only regret is that we didn't stay longer. Even though we only stayed a couple nights the staff was kind enough to give us a great room with a great view. The room was spacious and the bathroom had a separate shower and bath....

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Thank MichaelT1985
Privilege A, Social Media at Privilege Aluxes, responded to this review

We would like to thank you for taking the time to let us know your feedback. Allow us furthermore to thank you in particular for your kind comments regarding our team. We take pride of our staff to be our most important asset and it gives us great pleasure when our guests mention them. We hope you visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €196 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
356 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at building #1- it's the one that is close to the party venue. The honeymoon suites are perfect!”
 of 5 bubbles , 9 Jan 2017 | Read review
“Fast elevators! Higher floors have views of ocean!”
 of 5 bubbles DaunaGermany, 2 Jan 2017 | Read review
“we had the "penthouse" and the private pool was so nice, came with two balconies which were huge.”
 of 5 bubbles X6779QGjulies, 2 Jan 2017 | Read review
“go for the higher floors may cost more but the views are better”
 of 5 bubbles M3662IDmarkp, 30 Dec 2016 | Read review
“Stay away from 302. This is the room they checked us into initially. It has all the privacy of a toll booth on the NJ Parkway.”
 of 5 bubbles sammer057, 30 Dec 2016 | Read review
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