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Privilege Aluxes

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2,785 Reviews from our TripAdvisor Community

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Showing 2,543: English reviews
Pennsylvania
Reviewed 22 June 2014

This was our fourth trip to Riviera Maya, so needless to say, we love this area. We have stayed in many places, but this was our first trip to Isla Mujeres and we will definitely be back. We just loved this resort in the perfect location on this beautiful island. Our only regret was that we only stayed here 3...

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Helpful?
10Thank Vakshuner
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for taking the time to provide your feedback regarding your stay with us. It is a pleasure to read that you enjoyed the laid back vibe at Privilege Aluxes and Isla Mujeres, as well as your suite and its gorgeous views getting the best service from our staff, we will forward your compliments to the whole team. We...

Des Moines
Reviewed 20 June 2014

Isla Mujeres and Privilege Aluxes will make you fall in love with life all over again!!! 1st time my husband and I stayed on the island and very happy we chose Privilege Aluxes. The property is modern, clean and perfection. It is an oasis away from busy life. The food is amazing and the staff is 110%!!! I can not...

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7Thank DesMoinesZaza
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. Thank you for giving Privilege Aluxes the chance to offer you such a wonderful experience. Looking forward to welcoming you to our oasis next year to offer more unforgettable moments!

Glen Carbon, Illinois
Reviewed 20 June 2014

We just returned from our first trip to Isla and PA.! We did the AI and didn't have a problem with the food at all. Of course, we found some things we didn't try again - but for the most part we ate WAY TOO MUCH - since we ALL gained a few pounds that week! We ate breakfast every...

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10Thank illinoisgirldb
Privilege A, Social Media at Privilege Aluxes, responded to this review

We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to motivate our team to keep working and improving day by day. It was a pleasure to read that you have enjoyed the restaurants, the beach club, your suite and its views and the whole experience...

Harker Heights, Texas
Reviewed 17 June 2014

We stayed for our 6th time this month at Privilegs, I can't say enough about the staff and accommodations. All of the staff is friendly and seem to enjoy working at the hotel. The property is kept clean, beds are comfortable and they even have a card next to the bed offering a variety of pillow types. We purchase the...

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Helpful?
4Thank Patty R
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. Thank you for giving Privilege Aluxes the chance to offer you many wonderful experiences. The whole team is looking forward to welcoming you back for your 7th time soon!

Reviewed 15 June 2014 via mobile

From the front desk to the bar the employees made our stay pure comfort. Upgraded to platinum suite with private swimming pool very laid back no problems.if there was something they could improve on would be the selection of food,like more seafood.see you next year!

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3Thank Sw1956
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service and options that we are offering. We were delighted to see you enjoyed your experience, your suite and found the staff friendly and helpful. Looking forward to welcoming you back next year!

Fort Lauderdale, Florida
Reviewed 13 June 2014

We stayed here one year before and it was the best stay ever! (That's why we returned) At that time, there weren't too many other tourists, just a few other nice couples. It seems like the word got around about this secret gem because when we returned this year, it was not ANYTHING like the first time we went. There...

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6Thank Joya L
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your second time, we truly appreciate your preference. We wish to express our sincere appreciation for your contribution with your comments. We want you to know that your satisfaction is our greatest commitment and the whole team will always be at your service to offer a great vacation.

malibu
Reviewed 11 June 2014

Really on the fence if we’d stay there again. Good, bad and ugly: Good – It was very inexpensive in comparison with similar hotels in Mexico. Our Suite Deluxe was HUGE! Even loved the cemetery view from bedroom (4th floor, building 1), but think we would have preferred building 6 due to proximity to beach. Room and grounds very clean....

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10Thank in_da_bu
Privilege A, Social Media at Privilege Aluxes, responded to this review

We want to let you know that your comments do not go unnoticed. You’re a necessary piece to this puzzle and although we are very sorry for the inconveniences regarding the smell, the comfort of the beds and the food we appreciate your comments to improve our quality. It is important that we keep growing to do our best to...

Broken Arrow, Oklahoma, United States
Reviewed 5 June 2014

We are still staying at the resort and having a wonderful time for our 10 year wedding anniversary. Despite the rain, we have still had quite an enjoyable experience. The food is excellent, especially for an all inclusive, but it is good regardless. Everything we've had tastes so fresh. I've seen some complaints about the food but everything we've eaten...

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14Thank Britt F
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you choosing us for your 10 year wedding anniversary, it was our pleasure to have the opportunity to offer you such a memorable experience. It is so encouraging to know that you enjoy the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We are...

montreal
Reviewed 5 June 2014

First I want to give a special thank's to Cecilia!!! We arrived passed midnight and she was there with here nice smile and this was worth a million!!! Next thank's to Jesus the next morning only with his kindness !! I'm here for the next 8 day's and I know I will be sad when the time come's for us...

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8Thank maximo1966
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for posting a great review for us, we really value your feedback. We are glad to know that you enjoyed your spacious suite and its view and we really appreciate your mention to our great customer service, we will forward your compliments to our staff. It was a great pleasure for us to welcome you at Privilege and...

New York City, New York
Reviewed 4 June 2014

We fell in love with this hotel because its just a perfect getaway for so many reasons. We stayed at the end of April and into May for a week. The weather was perfect. The location is ideal since its just walking distance from Hidalgo Street which has all the restaurants and shops. The hotel itself is very well maintained...

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6Thank MiloandBobby
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your preference and trust. At Privilege Aluxes Hotel, we know that loyal customers are largely responsible for our great success and we are grateful to you. We appreciate your trust and we will do our best to continue giving you the kind of service you deserve. Looking forward to welcoming you back for the 5th...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €175 - €447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
384 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views are 3rd floor and up. Careful some are city and Graveyard”
 of 5 bubbles DanQ90, 18 Mar 2017 | Read review
“There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade school and partially ocean view”
 of 5 bubbles 426marh, 17 Mar 2017 | Read review
“Rooms facing the ocean are the best”
 of 5 bubbles rhondah663, 13 Mar 2017 | Read review
“Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the daytime.”
 of 5 bubbles lmcthatsme, 9 Mar 2017 | Read review
“Get a beach facing room if you can”
 of 5 bubbles 456matthewh, 7 Mar 2017 | Read review
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