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Privilege Aluxes

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2,678 Reviews from our TripAdvisor Community

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Showing 2,448: English reviews
Dallas, Texas
Level Contributor
7 reviews
Reviewed 2 days ago NEW

My platinum suite was amazing!!! My room was kept clean and in orderly fashion. this is my 2nd time at privilege aluxes. they definitely know how to make you feel right at home. very clean. definitely an amazing experience

Helpful?
Thank ruresti2016
Wilmington, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

My wife and I went back to Privilege Aluxes over Thanksgiving week with 2 other couples. The resort had improved even from last year in Oct. The staff is excellent. Jesus, Kathia all the servers and room stewards acted like they were really there to help you. Even when I had questions before the trip Maria D. was so helpful... More 

Helpful?
1 Thank 172randallf
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

I would recommend this hotel and will visit again. The best beach on the island. Car rental easu tp find. Interesting things and places to visit around the island. All rooms ate equipped with a full bar. Including beer and sodas. And also alcohol beverages.

Helpful?
1 Thank CLDunnPeguero
Grand Junction, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

we were here october 1 thruogh the 8. we stayed in room 251. it was a gorgeous room It was on the very top floor and had a plunge pool. check in and check out was very easy. the food in the two restaurant was incredible. But are favorite place was at the beach. They served great food and the... More 

Helpful?
Thank David H
Egg Harbor, NJ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

This was our second trip to Isla de Mujerers, a small but exquisite jewel just off the Cancun coast. We stayed at the Privilege Aluxes and found it to be the same wonderful hotel that had provided so many beautiful memories from the year before. The food is good, the setting close to Playa del Norte is unforgettable and a... More 

Helpful?
2 Thank Richard B
Mattituck, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

Hola!Can't say enough about our recent stay at PA.Wife and I were there from Oct 27 thru Nov 4 and had a great stay. We've been visiting PA for many years and can honestly say we enjoy it more each time. The staff is incredible, the food and drinks improve and are more varied consistently with each stay. We arrived... More 

Helpful?
2 Thank Dave443
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

The best hotel on isla mujeres. A very contemporary modern hotel with beautiful landscaping. They have 6 different levels of rooms and if you can stay in one of there platinum or presidential suites you're in for a treat!! They offer two restaurants on the property and one restaurant on there beach. There's a spa, gym, pool, and jacuzzi. The... More 

Helpful?
2 Thank Gabriella B
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

I liked this hotel but it definitely doesn't have a whole lot of character. I think I would have preferred to stay at a boutique hotel since they typically offer more charm and culture. This hotel felt like something I would find in any beach town. It's just a matter of preference. The service was good, the rooms were fine,... More 

Helpful?
1 Thank Amanda R
Hometown, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW via mobile

Nice hotel. Was there for a wedding with a nice group,so had lots of fun. Loved the jacuzzi tube on balcony,came in handy since all three hot tubs were broken. Staff very friendly. Beach was the best, clean,clear,and calm. I did not like the towel situation. Don't loose your towels or the card's because it's a 30$ fee. Yikes!!! The... More 

Helpful?
2 Thank Kristen B
Alvin, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This time we upgraded to the honeymoon suite. It sits away from the school so we didn't hear the morning rush. Very big and spacious and worth the upgrade. Food was very good. We ate breakfast at their buffet and it was great. They made our eggs just like we asked them to be made. Check in was easy. Kathia... More 

Helpful?
3 Thank _idacsr
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are pleased to greet you and at the same time we would like to convey our gratitude for your preference in our hotel. We found your praises very gratifying, after the work and effort made by our team. Thank you for your comments and look forward to providing you with the best of our attention and service excellence soon... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €190 - €575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
342 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites are large and definitely recommend the platinum suite it was awesome”
 of 5 bubbles ruresti2016, 1 Dec 2016 | Read review
“Ask for a higher floor when booking to get a great view, also read about the room types, Standard, Superior, Suite Deluxe, Etc,”
 of 5 bubbles 172randallf, 1 Dec 2016 | Read review
“any of the top floor rooms have plunge pools”
 of 5 bubbles davidhG6329JB, 30 Nov 2016 | Read review
“Higher up,the better the view”
 of 5 bubbles Dave443, 29 Nov 2016 | Read review
“Upgrade to a honeymoon suite. The size of the room was amazing and it was also quiet.”
 of 5 bubbles _idacsr, 21 Nov 2016 | Read review
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