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Privilege Aluxes

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Privilege Aluxes
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2,712 Reviews from our TripAdvisor Community

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Showing 2,476: English reviews
Princeton, New Jersey
Reviewed 2 days ago NEW

My husband and I booked this resort for our honeymoon and could not be happier with our choice! The staff was friendly and accommodating. We're foodies and can easily say the food at Privilege was AMAZING! Make sure you go to the breakfast buffet in the morning. If you get a chance to have dinner on the beach, make sure...

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1Thank MissDeb0923
Essex, Maryland, United States
Reviewed 4 days ago NEWvia mobile

Always treated top notch my favorite place to stay staff is always there to help clean friendly the private beach is also a great place to hang out the staff is there for your beck and call when I needed a golf cart they had one there within an hour I will definitely be back at this hotel was also...

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1Thank Michael R
Reviewed 4 days ago NEWvia mobile

Hotel Privilege Alexus My husband and I ordered a room in privilege alexus hotel for our honey moon, a nice expensive all inclusive room. When we arrived to Isla Mujeres, we went to the hotel and everything looked great, they even said they upgraded us to a suite because it is our honey moon and we were very happy and...

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Thank yael c
Reviewed 1 week ago

we stayed at the hotel for 5 nights, in a honeymoon suit. the room was great- very clean, well maintained, hot water in the shower and in the jacuzzi. the food was okay- some of it was better (the Thai restaurant for example, was great) and some of it was just fine. the pool was clean and well maintained. You...

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Thank Orel C
Melbourne, Australia
Reviewed 1 week ago

Travelling from Melbourne, Australia, I used tripadvisor to choose our hotel based on other user's reviews. We were not disappointed! We came off the ferry, caught a quick taxi to the resort and we were greeted by the friendly staff. Upgrade of room? Oh YES! This was our first upgrade, ever, so the stay here definitely started on a high...

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1Thank Donna M
Reviewed 1 week ago

We have stayed at much more expensive resorts, all-inclusive and not, in more exotic and exclusive locations, but the high level of service here was much better than we expected and definitely worth mentioning. The entire staff from front desk on down were amazing, and always ready and willing to help with whatever you needed. Food, drinks, towels...there was always...

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6Thank speedtrpl
Plano, Texas
Reviewed 1 week ago

We checked into the hotel and had a great experience, the front desk team was on point!. The room was great, fully stocked fridge, jetted tub on balcony, wonderful view! We were thrilled. We began to experience the restaurants. Satay- Sabor(Buffet) and The Beach Club. We payed extra for the all inclusive and wanted to make sure to get the...

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1Thank lwagner127
West Chester, Pennsylvania
Reviewed 2 weeks ago

So this is the first trip without my husband, went with my sister in law! First impression once we walked down from the ferry about 4 blocks, very clean, nice reception and front desk people! No free upgrades. Didn't expect any. Few I see rarely score! Changed our u.s. money right that at desk! Not a bad exchange at all!...

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3Thank DaunaGermany
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your review, it was a pleasure to read. We were delighted to learn you found the hotel to be clean- our housekeeping team are very passionate about keeping the hotel "tip-top" so it's great to see their efforts recognized. We are proud to have such a fantastic team of staff at the hotel offering great service to...

Reviewed 2 weeks ago

This is one of the beat places I have ever stayed in Mexico - for over 10 years this resort had the friendliest and easiest check in, the nicest staff, cleanest rooms etc. Every wait person commits your face and room number to memory on the beach, at the bar, at the pool at the restaurant, etc. They treat you...

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1Thank julie s
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with usand will take your comments into consideration. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing...

Toronto, Canada
Reviewed 2 weeks ago

The Trip My wife and I recently stayed 12 nights at this property between December 17-29 The Island We have been to Mexico 20 times and the Caribbean 10 times and this little island seems to offer a nice blend of the things that we like about both destinations....we probably appreciate all that this little island is because of our...

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16Thank MrMrsBigDaddy
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us to enjoy this beautiful island and for your review, it was a pleasure to read. We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to scale new heights improving the quality of our service. We are very happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: €197 - €533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
354 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at building #1- it's the one that is close to the party venue. The honeymoon suites are perfect!”
 of 5 bubbles , 9 Jan 2017 | Read review
“Fast elevators! Higher floors have views of ocean!”
 of 5 bubbles DaunaGermany, 2 Jan 2017 | Read review
“we had the "penthouse" and the private pool was so nice, came with two balconies which were huge.”
 of 5 bubbles X6779QGjulies, 2 Jan 2017 | Read review
“go for the higher floors may cost more but the views are better”
 of 5 bubbles M3662IDmarkp, 30 Dec 2016 | Read review
“Stay away from 302. This is the room they checked us into initially. It has all the privacy of a toll booth on the NJ Parkway.”
 of 5 bubbles sammer057, 30 Dec 2016 | Read review
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