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    Secrets Aura Cozumel

    Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico
    011 52 81 4162 3876
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    3/12/2017 4/12/2017
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    Savings alert: 26% below average rate

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    Traveller (4264)
    Pool & Beach (992)
    Room & Suite (964)
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    Overview
    • Excellent45%
    • Very good29%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “sky bar” (443 reviews)
    “preferred club” (216 reviews)
    “preferred pool” (176 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Secrets Aura Cozumel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,743)
    There are newer reviews for Secrets Aura Cozumel
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    191 - 195 of 3,406 reviews

    Reviewed 15 July 2017 via mobile

    Celia made this so extra, extra special for us. We were celebrating our 48th anniversary and we had the absolutely most fantastic romantic night on the beach meal. Manuel provided excellent service and Francisco's Bananas Foster were also excellent. Excellent is the only word I...More

    3  Thank Bill E
    Reviewed 14 July 2017 via mobile

    We were here about 7 years ago and it was fantastic. This time it was not. The food is TERRIBLE. We tried every restaurant at different times on different days and the low quality remained extremely consistent. Resort credit is a scam. They are always...More

    11  Thank Tori M
    Reviewed 13 July 2017 via mobile

    We had a really tough time getting into Cozumel. Due to flight delays, we ended up having to fly into Cancun and travel by car and ferry to the island. We arrived around midnight and missed our whole first day, however, Secrets managed to put...More

    5  Thank Adrian F
    Reviewed 12 July 2017 via mobile

    Our stay here was quite a disappointment. The rooms are extremely outdated. Beds were comfortable, AC worked well and shower was nice but that was it. Had sink drainage problems all week, the bed skirt on the bed was filthy (looked like splattered vomit). Ours...More

    5  Thank Kendra S
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 14 July 2017

    Hello Mrs. Kendra S, Thank you so very much for sharing your experience with your fellow travelers as we value and appreciate all feedback we receive here on Trip Advisor. Our mission is to make every stay as close to perfection as possible ensuring our...More

    Reviewed 12 July 2017 via mobile

    Very rude management staff. Food was very poor, only thing that it had going for it was the view. Food was awful and cold the same thing everyday. Could not get a drink without looking for someone or walking to one of the bars. Took...More

    4  Thank Christina R
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 14 July 2017

    Hello Mrs. Christina R Thank you for sharing your feedback through this mean. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; In the hotel, we have different categories depending on the one...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Restaurant
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$206 - US$575 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Cozumel
    • #9 Top resorts Hotel in Cozumel
    • #9 Spa Hotel in Cozumel
    • #12 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 266
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Hotwire, HotelsforEveryone, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Secrets Aura Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Aura Cozumel Grand Hotel Cozumel ,
    • Wyndham Cozumel ,
    • Cozumel Wyndham
    Add Photo Photos
    Traveller (4264)
    Pool & Beach (992)
    Room & Suite (964)
    Dining (457)
    Hotel & Grounds (1985)
    Bathroom (82)
    Family and Play Areas (14)
    Business Centre & Event Rooms (6)
    Nearby
    Iberostar Cozumel
    5,035 reviews
    3.98 km away
     
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    1,785 reviews
    7.55 km away
     
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    549 reviews
    6.22 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    jkj3320
    17 November 2017|
    Answer
    Response from ChantelJ1109 | Reviewed this property |
    The snorkeling is great here, it’s the main reason we came here. They have some snorkeling included at the resort, or you can take a boat and go snorkeling for around $35 a person.
    0
    Votes
    LorrainePL
    15 November 2017|
    Answer
    Response from sandrajenner3 | Reviewed this property |
    Hi yes you can you need to go to Dive House which is located far end of sunscape ( sister hotel next door ) its not far they do PADI course's there
    0
    Votes
    Room Tips
    "Ocean top floors are nice, not sure I would want a pool swim up room. my opinion there is no view you look..."
    Read review
    "Make sure it has a dehumidifier and a dresser or some place for your luggage"
    Read review
    "1415 is not desirable as everyone wants to stay there."
    Read review
    "Get a Preferred room."
    Read review
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