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    Secrets Aura Cozumel

    Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$375
    US$375
    US$376
    Traveller (4013)
    Room & Suite (927)
    Pool & Beach (924)
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    Overview
    • Excellent46%
    • Very good29%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “sky bar” (424 reviews)
    “preferred club” (216 reviews)
    “preferred pool” (161 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Secrets Aura Cozumel
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    Sunscape Sabor Cozumel
    2,168 reviews
    #15 of 52 hotels in Cozumel
     
    Iberostar Cozumel
    4,907 reviews
    #11 of 52 hotels in Cozumel
     
    Cozumel Palace
    3,683 reviews
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    Presidente Inter-Continental Cozumel Resort & Spa
    1,724 reviews
    #4 of 52 hotels in Cozumel
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,515)
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    There are newer reviews for Secrets Aura Cozumel
    See the most recent reviews

    11 - 15 of 3,224 reviews

    Reviewed 1 week ago via mobile

    We were here about 7 years ago and it was fantastic. This time it was not. The food is TERRIBLE. We tried every restaurant at different times on different days and the low quality remained extremely consistent. Resort credit is a scam. They are always...More

    8  Thank Tori M
    Reviewed 1 week ago via mobile

    We had a really tough time getting into Cozumel. Due to flight delays, we ended up having to fly into Cancun and travel by car and ferry to the island. We arrived around midnight and missed our whole first day, however, Secrets managed to put...More

    2  Thank Adrian F
    Reviewed 1 week ago via mobile

    Our stay here was quite a disappointment. The rooms are extremely outdated. Beds were comfortable, AC worked well and shower was nice but that was it. Had sink drainage problems all week, the bed skirt on the bed was filthy (looked like splattered vomit). Ours...More

    4  Thank Kendra S
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 1 week ago

    Hello Mrs. Kendra S, Thank you so very much for sharing your experience with your fellow travelers as we value and appreciate all feedback we receive here on Trip Advisor. Our mission is to make every stay as close to perfection as possible ensuring our...More

    Reviewed 1 week ago via mobile

    Very rude management staff. Food was very poor, only thing that it had going for it was the view. Food was awful and cold the same thing everyday. Could not get a drink without looking for someone or walking to one of the bars. Took...More

    3  Thank Christina R
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 1 week ago

    Hello Mrs. Christina R Thank you for sharing your feedback through this mean. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; In the hotel, we have different categories depending on the one...More

    Reviewed 1 week ago

    We arrived on July 3rd. We were told we were upgraded from Sunscape to Secrets. Our room was ready before 3pm. We were immediately approached by the sales people. We didn't really know what we were getting into but we signed up for the following...More

    2  Thank Lisa R
    Sunscape Sabor Cozumel
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    Presidente Inter-Continental Cozumel Resort & Spa
    1,724 reviews
    #4 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$221 - US$886 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Cozumel
    • #7 Luxury Hotel in Cozumel
    • #8 Spa Hotel in Cozumel
    • #8 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 266
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Orbitz, Travelocity, TripOnline SA, HotelsforEveryone, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Secrets Aura Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Aura Cozumel Grand Hotel Cozumel ,
    • Wyndham Cozumel ,
    • Cozumel Wyndham
    Add Photo Photos
    Traveller (4013)
    Room & Suite (927)
    Pool & Beach (924)
    Dining (440)
    Hotel & Grounds (1872)
    Bathroom (68)
    Family and Play Areas (14)
    Business Centre & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Castlemanlady7
    22 July 2017|
    Answer Show all 2 answers
    Response from CyndiQ | Reviewed this property |
    Sorry for your stolen items. We did not have that issue. I hope that you wrote a review on TripAdvisor so everyone will be aware.
    0
    Votes
    melaniecA8907OE
    20 July 2017|
    Answer
    Response from Castlemanlady7 | Reviewed this property |
    Dress is very inconsistent. They turned us away for a cover up while I saw several women in coverups eating... it's hit or miss
    0
    Votes
    Room Tips
    "Room closer to lobby."
    Read review
    "Entertainment!!!"
    Read review
    "Ocean view definitely, i had 1231"
    Read review
    "We had room in back of resort....great views, nice to be away from it all to relax more."
    Read review
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