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Carretera Costera Norte km 5.8, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (3003)
Pool & Beach (784)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Meliá Cozumel
Updated 10/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 58 hotels in Cozumel
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to one of the most charming all-inclusive hideaways in the Mexican Caribbean, featuring a long, shallow sugar sand beach perfect for wading or swimming, four restaurants, five bars, and unlimited amounts of fun. This beautiful beachfront resort is Located northwest of Cozumel just a few minutes from Cozumel International Airport, the port and the main shopping area and restaurants on the island.
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Room & Suite (600)600
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Badminton
Diving
Mini golf
Snorkelling
Tennis court
Water sport equipment rentals
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
4210Reviews556Q+A100Room tips
Traveller rating
  • 1,571
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Popular mentions
sherhens wrote a review 4 May
denton, texas82 contributions51 helpful votes
The hotel was very comfortable....great air conditioning and lots of hot water. However the hotel was not full.. We upgraded to the tower and spend our time in the Adults area of the resort. Gerardo was GREAT on the beach!! Always there to take care of your needs!! Beach was in great condition with little seaweed. Buffet was open but small and they served. Restaurants were open every other night by reservation. Overall the food was about what you would expect...only got a couple of bad dishes. Nightly entertainment was also the usual fare...but was surprised they were doing all of it since there is still low occupancy. Let us leave the room a little late which was great for our late pickup and also because I spend an hour searching for a "lost" ring. Security also came to help search....Ring turned up when we got home and went through the bags....it was somewhere it should NOT have been and not sure how it got there...but it was FOUND! Thanks Melia for your assistance! Would definitely return to this resort!!
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Date of stay: April 2021
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Response from Melia Cozumel, General Manager at Meliá Cozumel
Responded yesterday
Dear sherhens, Thank you for sharing your experience Thank you kindly for sharing your appreciation of those Paradisus employees that contributed in their own special way to the success of your vacation with us. We will make sure that Gerardo is specifically recognized on your behalf for his sensational efforts toward another successful experience. We are looking forward to hosting you again soon Best regards Guest Service Center Management
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patrick g wrote a review Mar 2021
Grand Rapids, Michigan49 contributions34 helpful votes
Hotel's Favourite
Out March vaca to Cozumel was at the Melia, our first time While we have stayed next door at the Cozumeleno, this being next door was a step up Pros: Attentive staff Clean grounds Super clean facilities Everyone wore masks Great top shelf drinks Great cervesa (dos x) both light and dark Great stocked daily mini bar Good location (nice manicured beach) Very good food selection ( chicken cordon blue was delicious) it varied each day Nice bunch of hard working people this must be the cream of the crop due to covid downsizing) We can say enough how good they are Very good evening and daytime entertainment The beach snack bar had great tasty food, the burgers were good, and so were the chicken wings Covin Test was included very quick results Not much in way of pesky vendors( that’s a plus), and no one even said “timeshare?” Cons: If you wind up stuck in your room their cable kinda sucks 4’ long iguana chased the wife around the pool, guess they were in a bad mood (we thought it funny) Wallsafe included, but needed to be worked on by locksmith, next day had same problem ( keypad started not working, bad faceplate?) Bar doesn’t open until 11 am ,all close by 6 pm except the lobby bar it’s open till 1am The beach was cleaned daily, our last day there the mucky water pushed thru If you want a good stay come here, if you want to snorkel stay here visit the swimming pool clear area next door at Cosumeleno All in all one of our best vacations, in a long time, most definitely we will return
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Date of stay: March 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Melia Cozumel, Director General at Meliá Cozumel
Responded 29 Mar 2021
Dear Patrick G, Thank you for sharing your experience. It is truly rewarding to read about your stay and the great service and attention offered by our wonderful staff. They work really hard to exceed our guests' expectations in every single way. We also appreciate your comments and suggestions on the areas you feel we should improve. We will be really happy to host you again in the near future. Best regards Guest Service Center Management
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Alex M wrote a review 4 May
1 contribution
Meliá Cozumel has been paradise!! La iguana restaurant has amazing Mexican food and the breakfast buffet has not let us down! Evelyn at the spa is wonderful. Highly recommend the hydrating facial! I felt like I was walking on clouds when I left!! The beach is gorgeous and there are so many activities to choose from! Tennis, mini golf, horseback riding, kayaking, jet skiing, all in one place! 10/10 would recommend!
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Melia Cozumel, General Manager at Meliá Cozumel
Responded yesterday
Dear travelbuddy127, Thank you for sharing your experience with us. We are thrilled to read about your great stay at Melia Cozumel and the wonderful service provided by our amazing staff, especially by Evelyn who is always eager to exceed our guests' expectations. We would love to host you again soon. Best regards Guest Service Center Management
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mcyoung39 wrote a review 3 May
Houston, Texas1 contribution
Staff at this property was Great!!! Rooms were clean but need to be remodeled! Breakfast was tasty! Covid testing was a plus! Beach, views, pools and evening entertainment was great! Loved the all inclusive resort!
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Review collected in partnership with Meliá Hotels International
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Melia Cozumel, General Manager at Meliá Cozumel
Responded yesterday
Dear mcyoung39, Thank you for sharing your experience. We are happy to know about your great stay at Melia Cozumel, and the wonderful service and attention offered by our accommodating staff, we will al be waiting for your return for more unforgettable moments. Best regards Guest Service Center Management
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Trisha_from_Texas wrote a review 3 May
Hempstead, Texas31 contributions22 helpful votes
Celebrated our 22 yr anniversary here! Fab beach, great service, excellent couples massage, photo op on the beach. Stayed in 907, great view! Reserved Balinese beds for the day Gerardo provided great service ask for him! Booked couples massage, therapists Evelyn and Gloria were fabulous highly recommend the sunset maya package. Waitstaff and cooks were friendly, courteous and helpful. Shouts out to Patricia, Antonio, Adrian, Gildian and Lia at the front desk. It was a beautiful place, the a/c was cold, the fridge stocked, ask for more if you want more, buffet was good, something for everyone. Ate at 2 reservation required for dinner. Cafe Paraiso, seafood, sopa fe mariscos wss delicious! La Iguana for Mexican food, good aa well, try the poblano cream soup! All in all we thoroughly enjoyed our stay. One more thing, we booked a photo shoot on a whim with 11.11 studio. The girls did an amazing job! They were awesome and we were so pleased with the photos. Hasta la próxima!
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Melia Cozumel, General Manager at Meliá Cozumel
Responded yesterday
Dear Trisha_from_Texas, Thank you for sharing your experience. We appreciate your kind words directed to Gerardo, Patricia, Antonio, Adrian, Gildian, and Lia . Without any doubt, they were a significant part of your experience with their great attention to detail and their tailored service. Please be sure that your notes will be transferred to them as they deserve to know their daily effort is well appreciated by our guests, continuing to provide excellent service to all our visitors. We hope to host you again soon Best regards Guest Service Center Management
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Previous
PRICE RANGE
US$142 - US$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cozumel all inclusive golf & beach hotel cozumel, melia cozumel all inclusive golf and beach resort, sol melia cozumel, cozumel sol melia, resort melia cozumel
FORMERLY KNOWN AS
Meliá Vacation Club Cozumel All Inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
147
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Frequently Asked Questions about Meliá Cozumel
Which popular attractions are close to Meliá Cozumel?
Nearby attractions include Cozumel Bar Hop (7.0 km), The Amazing Cozumel Race (5.7 km), and Sergio's Silver from Taxco (5.4 km).
What are some of the property amenities at Meliá Cozumel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Meliá Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Cozumel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Meliá Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Meliá Cozumel?
Conveniently located restaurants include CRAZY KING Burrito, K'ooben Laab, and Colores y Sabores Cozumel.
Are there opportunities to exercise at Meliá Cozumel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Meliá Cozumel?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Cozumel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Meliá Cozumel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Meliá Cozumel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (6.2 km).