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Suites Colonial

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Traveller (99)
Room & Suite (48)
Dining (7)
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Overview
  • Excellent34%
  • Very good50%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“sister hotel”(15 reviews)
“casa mexicana”(25 reviews)
“air conditioner”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
2 Star Hotel
All hotel details
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Reviews (148)
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32
47
9
4
1
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32
47
9
4
1
Show reviews that mention
All reviewssister hotelcasa mexicanaair conditionerliving roomblock walkburner cooktopseparate livinggood sized bathroommain plazaferry docksmall kitchenbreakfast buffetdowntown squarestayed here for a weeksan miguelover christmasceiling fan
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11 - 15 of 93 reviews
Reviewed 8 January 2018

With light luggage the hotel is a simple walk from ferry dock. The rooms have plenty of space both sleeping area and front area with couch, table, sink and refrigerator. The facility and rooms are very clean. Staff is friendly, helpful and always available. Internet...More

Review collected in partnership with this hotel
Thank Stephen B
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Suites ColonialResponded 9 January 2018

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 6 January 2018

We stayed at Hotel Suites Colonial for 10 nights over Christmas. It is in the heart of downtown and surrounded by great restaurants. It is 2 blocks to the main plaza, 3 blocks to the Playa del Carmen ferry and a block to the waterfront....More

1  Thank gregbruce1963
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Suites ColonialResponded 8 January 2018

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 5 January 2018

Located right on the beaten path about a block from the downtown square, Suites Colonial is close to everything - food, shopping, ferry terminal, and dive boat dock. Over the Christmas holiday I spent 10 days diving. I found the hotel to be spotless, incredibly...More

1  Thank Cubric
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Suites ColonialResponded 6 January 2018

Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 15 July 2017

My husband and I stayed here for a week and enjoyed the accommodations. The beds were comfortable, the room was clean and the air conditioner was cool. Our room had a little efficiency kitchen with a fridge, sink and two burner cook top. The hotel...More

Thank SCTaz
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Suites ColonialResponded 17 July 2017

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 5 July 2017 via mobile

I stayed at this hotel for 4 nights for a medical reason as I was seeing a dentist on the island and I became sick so I had to extend my stay. Original room I was given was extremely noisy and has happens in Mexico...More

Thank campo84748
Response from ConciergeCasaMex, Director de Relaciones con Clientes at Suites ColonialResponded 6 July 2017

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We sincelrely apologize for the inconveniences caused during your stay. We hope you will give us another...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$49 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$49 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (99)
Room & Suite (48)
Dining (7)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Steven S
5 February 2017|
Answer
Response from GerenciaCMC | Property representative |
All our Suite rooms have a kitchenette, stove, refrigerator, microwave and kitchen utensils
1
Vote
Google Translation
Brad1568
20 December 2016|
Answer
Response from GerenciaCMC | Property representative |
Hola, unfortunately we dont have parking lot. There is a parking place near the hotel were you can pay to park in there or also park in the street...
-1
Votes
Google Translation
50waterbaby50
30 March 2015|
Answer
Response from supersusanita |
If you land in Cancun, you take a bus ride 40 min to an hour, to playa del Carmen, then you take a water taxi, about 45 minutes, to Cozumel. You can easily walk to this hotel from the ferry pier. There are multiple dive... More
-1
Votes
Room Tips
"Ask for a corner room with balcony - not all have a balcony. Has a good view of the clock tower/square."
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"take suites plus $ absolut worth for 2nd room with couch and table. TV is just in bedroom"
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"Room has large front room with nice table for meals or cards. Small kitchen is nice. Large bathroom and..."
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"Comfortable beds, clean room and air con. Worth the price."
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