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09/07/2017 10/07/2017
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    Occidental Cozumel

    Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$166
          US$166
          US$166
          Traveller (3573)
          Pool & Beach (1007)
          Room & Suite (562)
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          Overview
          • Excellent40%
          • Very good32%
          • Average15%
          • Poor8%
          • Terrible5%
          Travellers talk about
          Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Laundry Service
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Occidental Cozumel
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          Allegro Cozumel
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,572)
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          1 - 5 of 4,138 reviews

          Reviewed yesterday

          I felt this was more of a 3.5 star hotel, and other hotels along the Playa del Carmen area were probably better, but for a 5 person family, this was a good stay. The resort had plenty of wild life and a jungle feel, and...More

          Review collected in partnership with Barcelo Hotels & Resorts
          Thank Justin C
          Reviewed 3 days ago via mobile

          We're always looking for the best in everywhere we visit...people, facilities, food. The property is SO pretty, but nothing works right. :(. The people are so nice but the facilities defeat them, the owners obviously put zero into preventative maintenance & upkeep and its not...More

          Thank StonebridgeRVPark
          Reviewed 3 days ago

          Our family of four really enjoyed our vacation to Occidental Cozumel. Highlights were the comfortable and clean amenities, friendly staff, and fun day activities and nightly entertainment. The activities staff Sonja, Mili and Jesus were excellent at getting to know us, entertaining us and were...More

          Thank Justine C
          Reviewed 4 days ago

          Overall, we enjoyed our week long vacation at the Occidental Cozumel. The check-in was quick and the glass of champagne was much appreciated. This resort is staffed by a friendly hard-working crew and they should be recognized. We could have done without the time-share push....More

          Thank LizB7002
          Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 3 days ago

          Dear LizB7002 I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are very...More

          Reviewed 4 days ago

          This is hotel is nothing fancy or special, I'm really not sure what all the great reviews are about. Granted I was only here for the day so I did not see the rooms. The grounds were beautiful with lots of lush green bushes and...More

          Thank Sflmom93
          Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 3 days ago

          Dear Sflmom93 In Occidental Cozumel we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Spa
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Tennis Court
          Details
          • Price range
          • US$147 - US$342 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Luxury Hotel in Cozumel
          • #11 Top resorts Hotel in Cozumel
          • #11 Spa Hotel in Cozumel
          • #14 On the Beach Hotel in Cozumel
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 247
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Travelocity, Hotels.com, Barcelo, Hotwire, Expedia, TravelUp, Priceline, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cozumel
          • Also Known As
          • Occidental Grand Cozumel Hotel Cozumel ,
          • Occidental Grand Hotel Cozumel ,
          • Grand Cozumel ,
          • Grand Occidental Cozumel
          Add Photo Photos
          Traveller (3573)
          Pool & Beach (1007)
          Room & Suite (562)
          Dining (229)
          Hotel & Grounds (2018)
          Bathroom (50)
          Family and Play Areas (18)
          Business Centre & Event Rooms (8)
          Nearby
          Allegro Cozumel
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          .58 km away
           
          Secrets Aura Cozumel
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          Royal Level at Occidental Cozumel
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          Iberostar Cozumel
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          Nearby Attractions
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          Questions & AnswersAsk a question
          kristie3591
          Do you still use wristbands? And we have a large group of 12 coming will we be able to do dinner reservations before we come?
          25 June 2017|
          Answer
          Response from margaritamama | Reviewed this property |
          The only wristbands worn are by members of the First Club. When we were last there (in April) reservations had to be made the day of. With a group that large, and if you all want to eat together you should be contacting... More
          0
          Votes
          spoiledwife1
          Does royal service have to make dinner reservations? Can reservations be pre booked prior to arrival?
          13 June 2017|
          Answer Show all 3 answers
          Response from Longstick | Reviewed this property |
          Been here 8 times. Make reservations the day of. Bmwilt2 is wrong. Royal club does not have 2 additional restaurants. It's 1 additional restaurant. The steak house and other restaurant are open to everyone at the... More
          0
          Votes
          Emily J
          Our flight gets into cozumel at 11am, will we be able to check in early or roam around the resort?
          8 June 2017|
          Answer Show all 2 answers
          Response from Scrappy54942 | Reviewed this property |
          Yes you can leave your luggage and get something to eat and swim.
          0
          Votes
          Room Tips
          "Royal Level upgrade is worth the money!"
          Read review
          "Overall beds and pillows were comfortable.... better than most US chainy"
          Read review
          "spend the little extra and get the conceirge room, I think those are located well on the property"
          Read review
          "Ask for a village close to the pool to avoid walking too much."
          Read review
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