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28/12/2017 29/12/2017
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    Occidental Cozumel

    Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
    011 34 518 88 95 45
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    28/12/2017 29/12/2017
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    Traveller (3738)
    Pool & Beach (1035)
    Room & Suite (582)
    Overview
    • Excellent40%
    • Very good32%
    • Average15%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Dec29 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (4,928)
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    1 - 5 of 4,400 reviews

    Reviewed 2 days ago

    The grounds keeping staff, housekeeping, and a few others made our 10 day stay enjoyable. We are royal club members and were somewhat disappointed at times. We are the kind of people who take awful reviews with a "grain of salt". So before we booked,...More

    Review collected in partnership with Barcelo Hotels & Resorts
    3  Thank BigT1971
    Reviewed 2 days ago

    Love Xcaret! Coming back every year. My favorite of the resorts we have tried around Mexico. Could use a better beach line but there isn't much that can be done about that. Food is great service is great! Everyone is very friendly.

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Jadon C
    Reviewed 3 days ago

    We were in Cozumel last year and had such a relaxing, quiet time. The pool is fantastic, but like other Occidental properties (I think), they have multiple pools that are even more quiet and secluded and relaxing. Hot tub in the Royal Hideaway section, which...More

    Thank justinyourmind
    Reviewed 4 days ago

    We loved the Occidental Hotel in Cozumel. Nine family and friends, both divers and non-divers enjoyed our stay at this all-inclusive and most beautiful resort. We enjoyed the opportunity to dine at the various restaurants that suited your dining style(s) (buffet, individual service. type of...More

    2  Thank Vic F
    Reviewed 5 days ago

    I had two main issues with the property, the service and food quality. If the service had been better I could have overlooked the food quality. From checking in, we were not greeted with a smile, only a serious scowl. We never felt welcomed from...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank V6973XBjeffreyb
    Iberostar Cozumel
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    Occidental at Xcaret Destination
    13,454 reviews
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    24.9 km
     
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$162 - US$381 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Cozumel
    • #11 Top resorts Hotel in Cozumel
    • #11 Spa Hotel in Cozumel
    • #14 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Orbitz, Priceline, Barcelo, Travelocity, Hotwire, Hotels.com, getaroom.com, HotelsforEveryone, TripOnline SA, Cancelon and HotelQuickly so you can book your Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Occidental Grand Cozumel Hotel Cozumel ,
    • Occidental Grand Hotel Cozumel ,
    • Grand Cozumel ,
    • Grand Occidental Cozumel
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    Traveller (3738)
    Pool & Beach (1035)
    Room & Suite (582)
    Dining (246)
    Hotel & Grounds (2128)
    Bathroom (55)
    Family and Play Areas (18)
    Business Centre & Event Rooms (8)
    Nearby
    Nearby HotelsSee all 52 hotels in Cozumel
    Allegro Cozumel
    4,629 reviews
    .58 km away
     
    Iberostar Cozumel
    5,066 reviews
    .78 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    maryv55
    15 December 2017|
    Answer
    Response from Vic F | Reviewed this property |
    The food is very good at the Occidental Hotel. Remember this is not American Continental cuisine but original Mexican fare. There is a Royal level restaurant that provides dining that is more in line with continental... More
    0
    Votes
    Grandmabb
    Is the Occidental Cozumel for us? We have been to Cuba many times and loved the Occidental Ensenachos. We have decided to try a new location. The rooms look very similiar and I'm sure the food must be better than the Cuban buffets. Our main priority is a nice beach. We enjoy snorkelling from the shore, but we also like a nice area for wading and swimming with a sandy bottom free from lots of rocks and coral. We spend all day at the beach and don't like setting an alarm to get a lounge chair with shade. I like AIs because I want to be pampered, no cooking, making beds etc. We enjoy some night time entertainment, but are in our 60's so it's not a big priority. We are looking for a relaxing holiday with decent food, a clean comfortable room and fantastic beach. Does this hotel meet all our needs? Do you know if the flights from Toronto to Cozumel are direct or will we need to transfer by ferry? We usually book with Westjet, Sunwing or Air Canada Vacations? Thanks for your advice, Grandma
    26 November 2017|
    AnswerShow all 2 answers
    Response from JimnPat | Reviewed this property |
    Wow! In a nutshell - yes on the sandy beach and snorkeling from there. It has an awesome beach. Maybe on the shade - we had to jockey a bit, and there were more than a few beach towels sunning themselves unattended, if you... More
    0
    Votes
    Room Tips
    "No elevators to floors above the first, restricting those with physical limitations to first floor."
    Read review
    "All rooms are in 2 story houses with up to 18 rooms each. Some have a view in the forest only."
    Read review
    "Ground floor rooms have small balconies & mosquitoes could be a problem. If you have small children, try..."
    Read review
    "Third floor rooms are quieter."
    Read review
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