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Occidental Cozumel

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Traveller (4181)
Pool & Beach (1201)
Storyboard
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Only the Caribbean’s most famous reef system could match the beauty and splendor of the Occidental Grand Cozumel, which is exactly why the two exist side-by-side. Located on Cozumel’s gorgeous San Francisco beach, just above the bottomless blue paradise of the Palancar Reef system, you’ll find an authentic-style state that delivers all the luxuries of a private oceanside hacienda. Gourmet dining, bright and airy rooms, nightly music and entertainment, daily sports and beach activities and an on-site spa and salon make the Occidental grand Cozumel the jewel of any Caribbean experience.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Bar/Lounge
Breakfast included
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Family Resort
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:24% off
Hotel deals
Location
Full view
Getting there
Cozumel Airport18 km
Cancun Airport75 km
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Nearby restaurants
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Nearby attractions
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Reviews (5,746)
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5,059 results
Traveller rating
1,918
1,653
812
404
272
Traveller type
Time of year
LanguageEnglish
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1,918
1,653
812
404
272
Show reviews that mention
All reviews royal club los olivos stayed at the occidental grand sonora grill specialty restaurants dive shop fish dive palancar the mediterranean restaurant quiet pool first club stayed in building beach restaurant pizza place lobby bar grounds are beautiful activity pool
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1 - 5 of 5,059 reviews
Reviewed yesterday

We had a few problems upon arrival they gave us the wrong room and didn’t have anything set up for the package we booked. The time share sale guys are a bit pushy at first as well. Once everything was fixed we had an excellent...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank O9722MMjonathanm
Response from Gabriela G, Gerente at Occidental CozumelResponded today

Dear O9722MMjonathanm, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Our staff welcomes each guest with the Occidental...More

Hotel's Favourite
Reviewed 8 September 2018

We had a grande week at Occidental Cozumel! Compared to other resorts, Occidental is small size with 200+rooms but we love it for being so cozy, peaceful as it is nicely nestled around plants, trees and water like in the jungle with strolling iguanas( but...More

4  Thank tram d
Response from Gabriela G, Gerente at Occidental CozumelResponded 10 September 2018

Thank you very much for sharing this great review of your recent stay at Occidental cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works...More

Reviewed yesterday

This is a very nice resort with good food and great drinks. The staff is very friendly. We spent 10 days here and the only complaint that we had is that they do not offer any WIFI access unless you have upgraded to their Royal...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank protrac
Response from Gabriela G, Gerente at Occidental CozumelResponded today

Dear protrac, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality...More

Reviewed yesterday

This was our second visit to the Occidental Cozumel this year. My review of our first visit can be found here. https://www.tripadvisor.com/ShowUserReviews-g150809-d259238-r557703852-Occidental_Cozumel-Cozumel_Yucatan_Peninsula.htmlThere are a couple of things I'd like to mention,both great and not so great about our recent visit.First, the not so great. It...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Steve M
Response from Gabriela G, Gerente at Occidental CozumelResponded today

Dear Steve M, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are...More

Reviewed 2 days ago

Our family vacationed in Cozumel and stayed at the Occidental last November, along with three other families. We had such a great time, we came back this year. The staff is what truly sets this place a part. Jorge Barajas, who works in the buffet...More

Thank Fearless38429060645
Response from Gabriela G, Gerente at Occidental CozumelResponded today

Dear Fearless38429060645, Thank you very much for sharing this great review of your recent stay at occidental Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire...More

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Questions & Answers
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35juju
18 November 2018|
Answer
Response from Gabriela G | Property representative |
Hola, you can book your transportation in our website.
0
Votes
Google Translation
washerwomen
4 November 2018|
Answer
Response from 35juju |
Hi we are due to visit in December. We booked the independently through STA travel.
0
Votes
Isaqueen2015
4 November 2018|
Answer
Response from dasjman |
There is some snorkeling by the pier but it's primarily a sandy bottom, so not many fish there. The rooms are all set back from the beach with the jungle top being higher than the top floor, so no ocean views. Food was... More
1
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Room Tips
"Ask for the Royal Club upgrade"
Mobile824558
4 days ago
Read review
"There are NO gulf view rooms. The hotel is offset from the beach by over an 1/8 a mile."
MarkB37
1 week ago
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"all are good--no elevators, so request lower levels for your needs."
knuckles2
3 weeks ago
Read review
"When we arrived the room was cool and we never adjusted the thermostat - and our A/C worked just fine the..."
charleshW5755DS
3 weeks ago
Read review
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PRICE RANGE
US$155 - US$359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand cozumel hotel cozumeloccidental grand hotel cozumeloccidental cozumelgrand cozumelgrand occidental cozumel
FORMERLY KNOWN AS
Occidental Grand Cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
247
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