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11/06/2017 12/06/2017
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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$189
          US$183
          US$189
          US$183
          Traveller (3442)
          Pool & Beach (939)
          Room & Suite (589)
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          Overview
          • Excellent40%
          • Very good36%
          • Average14%
          • Poor5%
          • Terrible4%
          Travellers talk about
          “time share” (337 reviews)
          “bikini bar” (55 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Family Rooms
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,868)
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          21 - 25 of 3,868 reviews

          Reviewed 1 week ago via mobile

          We stayed at the Grand Park Royal for a week. This was our second trip there. At first I wanted to write a terrible review. We arrived Saturday and the lobby was full of 30-40 people checking in. Mostly large groups of families. The main...More

          Thank atroch
          Response from PARKCZM, Gerente at Grand Park Royal Cozumel

          Dear atroch Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cozumel. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We would be pleased...More

          Reviewed 1 week ago via mobile

          So disappointed! When we checked in we were told we were Expedia VIP, even though we booked through Orbitz? Honestly, I feel like it was their way of saying "you're white, here's a special label for you". That rubbed me the wrong way. The "concierge"...More

          Thank estinson89
          Response from PARKCZM, Gerente at Grand Park Royal Cozumel

          Dear estinson89 Let us thank you in the first place for staying at Grand Park Royal Cozumel. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your...More

          Reviewed 1 week ago

          Reading all previous reviews really were helpful. We walked off the airport property to catch the cab(great tip from previous reviews). This was our first trip out of the US and we really enjoyed everything. Our room is probably the best room we have ever...More

          1  Thank elyjesse
          Response from PARKCZM, Gerente at Grand Park Royal Cozumel

          Dear elyjesse First and foremost, we would like to express our gratitude for staying at Grand Park Royal Cozumel. Thank you for taking the time to share the delightful experience you had. We are truly grateful for your appreciation towards the service provided and for...More

          Reviewed 1 week ago

          Everyone went out of their way to ensure you were comfortable. Rooms were very nice, clean, and comfortable. The person who cleaned our room created fun towel animals each day to put on our beds. Food in the restaurants was excellent. Bar tenders were great....More

          Review collected in partnership with this hotel
          Thank Kim O
          Response from PARKCZM, Gerente at Grand Park Royal Cozumel

          Dear Kim O Let us thank you in the first place for staying at Grand Park Royal Cozumel and for taking the time to share your pleasant experience. Thank you for pointing out every little detail that you enjoyed during your stay. It is our...More

          Reviewed 1 week ago via mobile

          This was our third time staying at the Grand Park Royal, and while certain things have changed and improved (minibars in rooms with beer, water, sodas), but the construction of the pool was loud and distracting and the food was quite mediocre. Basically the same...More

          3  Thank Steffany P
          Response from PARKCZM, Gerente at Grand Park Royal Cozumel

          Dear Steffany P Thank you for your stay at Grand Park Royal Cozumel. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. Please accept our most sincere apologies for...More

          Presidente Inter-Continental Cozumel Resort & Spa
          1,688 reviews
          #4 of 52 hotels in Cozumel
           
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          4,811 reviews
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          2,096 reviews
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          Cozumel Palace
          3,636 reviews
          #2 of 52 hotels in Cozumel
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Beachfront
          • Room Service
          • Free Internet
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$138 - US$378 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Luxury Hotel in Cozumel
          • #6 Top resorts Hotel in Cozumel
          • #7 Spa Hotel in Cozumel
          • #7 On the Beach Hotel in Cozumel
          • Room types
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 342
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotwire, Orbitz, Hotels.com, Booking.com, Travelocity, Expedia, Cancelon, Cheap Tickets, HotelQuickly, getaroom.com and TripOnline SA so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cozumel
          • Also Known As
          • Park Royal Cozumel Hotel Cozumel ,
          • Park Royal Hotel Cozumel ,
          • Park Royal Cozumel Mexico
          Add Photo Photos
          Traveller (3442)
          Pool & Beach (939)
          Room & Suite (589)
          Dining (210)
          Hotel & Grounds (1905)
          Bathroom (36)
          Family and Play Areas (24)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Half Senor Frogs
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          Nearby Attractions
          Discover Mexico Cozumel Park
          1,707 reviews
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          Questions & AnswersAsk a question
          tdotho
          What is the expected date of completing for the main pool construction? we were thinking of booking GPR.
          18 May 2017|
          Answer
          Response from atroch | Reviewed this property |
          It's fixed! We left Saturday and they had reopened it on Friday.
          1
          Vote
          atroch
          Which pools are under construction and how long will this last?
          10 May 2017|
          Answer
          Response from PARKCZM | Property representative |
          Dear Atroch,... Park Royal Hotels & Resorts is pleased to inform you that it is constantly improving our facilities, that is why at Grand Park Royal Cozumel we are making improvements continuously. For this reason is that... More
          -3
          Votes
          Google Translation
          mdscianna
          are there kayaks included?
          9 May 2017|
          Answer Show all 2 answers
          Response from PARKCZM | Property representative |
          Dear mdscianna, unfortunately the kayaks are not included, but you have snorkel on the AI package, If you need any further information don't hesitate to let us know! Best regards,
          0
          Votes
          Google Translation
          Room Tips
          "Room 1809, great view to the ocean and town! It's on the 8th floor and of course you have to upgrade to..."
          Read review
          "lower rooms by pool are a little noisy"
          Read review
          "Pay extra for a view. I think you have to get to the 4th floor or higher."
          Read review
          "Ocean view rooms are worth the extra money."
          Read review
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