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Grand Park Royal Luxury Resort Cozumel

Overview
Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
About
Description
Admire the award-winning architecture and the interior design of Grand Park Royal Luxury Resort Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. From the pools, More Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. Our activities program and nightly shows are ideal for enjoying in family. Fun is guaranteed! Live the Grand Park Royal experience in Cozumel! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Room Service
Free Internet
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
342
Price range
US$143 - US$387 (Based on Average Rates for a Standard Room)
Formerly known as
Park Royal Cozumel
Also Known As
Park Royal Cozumel Hotel Cozumel
,
Park Royal Hotel Cozumel
,
Park Royal Cozumel Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Nearby
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Reviews & more
4,934Reviews
4,535Photos
632Q+A
100Room tips
Traveller rating
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  • 209
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  • English
Show reviews that mention
This hotel is lovely. I’ve vacationed at several all inclusive and they all have pros and cons but the pros outweigh the cons here. Room was very clean and very nice. Always well stocked with drinks and towels etc.
Food and drinks where good. Pools gorgeous and the beach cove wa
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Upon arrival at check in they wanted to charge us above the amount we paid on the site saying that it cost extra for my spouse. It took 2 hours with hotels.com customer service to get the situation fixed. We paid for the couple’s romantic package and we never received the special
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Review collected in partnership with this hotel
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort Cozumel
Responded 2 days ago
Dear jayceesdj, Thank you for choosing Grand Park Royal Luxury Resort Cozumel as host for your vacations and for taking the time to share with us the review of your recent stay; I honestly appreciate the comments you have brought to our attention and sincerely apologize for any inconvenience we have caused you, it’s our goal to improve our services. I am very sorry for the bad impression they got from the Club team, we are working on some adjustments with the Club director. Rest assured that all the points you mentioned will be taken care of for them, once again thanks for your comments. Cordially, Miguel Ángel Mondéjar General Manager
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Poor- don't expect any food that's actually good. Royal Club Holidays and the Concierge will bombard you every single day. Very harassing. Only thing that was nice was the location. The beach area was semi decent. Good views...especially if you like to look at cruise ships ever
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Review collected in partnership with this hotel
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort Cozumel
Responded 2 days ago
Dear Kristin E, Let us thank you in the first place for staying at Grand Park Royal Luxury Resort Cozumel. We highly appreciate your compliments on our privileged location and our great views. It is very unfortunate to learn that we do not meet your expectations about our food, we are working on new menus that will be ready soon. I am very sorry for the bad impression they got from the Club team, we are working on some adjustments with the Club director; we look forward to the opportunity to welcoming you again you one more time, so you can experience our improvements. Cordially, Miguel Ángel Mondéjar General Manager
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Fantastic resort with wonderful restaurants. Staff is fantastic and friendly. Hotel room was cleaned and restocked, daily. Pools are great and not over crowded. Fantastic, free, snorkeling right at the resort.
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Review collected in partnership with this hotel
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort Cozumel
Responded 4 days ago
Dear Seaside, Thank you very much for sharing your comments, I am very happy to learn you had an enjoyable time with us. It was a great pleasure and compliment for us to have your review and feedback. We are looking forward to welcome you back in the near future. Cordially, Miguel Ángel Mondéjar General Manager
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From the second we arrived at the hotel we were treated amazingly. Humberto was wonderful as our concierge. Everyone from the bartenders to the people sweeping were friendly and nice. There were no pushy people trying to sell us anything unless you go to the Royal Members tour wh
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Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort Cozumel
Responded 4 days ago
Dear Mr. Bryan P, We are very much delighted to see that you have enjoyed your stay at Grand Park Royal Luxury Resort Cozumel. We truly appreciate your feedback especially highlighting the great service of our staff and for the time you have taken to write your generous review. We look forward to welcoming you back in the near future. Cordially, Miguel Ángel Mondéjar General Manager
Read more
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Park Royal Luxury Resort Cozumel
The Standard Room at Grand Park Royal Cozumel
Professional photo exclusively commissioned by TripAdvisorGrand Park Royal Luxury Resort Cozumel
The Standard Room at Grand Park Royal Cozumel
Room 2701 - king bed (uncomfortable)
Professional photo exclusively commissioned by TripAdvisorGrand Park Royal Luxury Resort Cozumel
The Standard Double Room at Grand Park Royal Cozumel
Previous
Are there currently seatings for families with children in the a-la-carte restaurants available? We are considering booking for March but do not like buffet dinners.
Where is the adult only pool
We booked a premium ocean view room, just wondering where these rooms are located? I am travelling with my mom and two boys so would like to have an idea of they layout and where we will be located before we arrive. Thanks in advance!
How is the food and adult beverages?
Is this area experiencing seaweed issues like Cancun and Playa del Carmen?
This hotel is not. Water clear at grand park. Beaches to the south and on the northern end have lots of seaweed and are not really swimmable.
0 votes
Previous
"9th floor ocean view was lovely"
"Upgrade for an ocean view room in the building closest to the high way"
"Odd numbered rooms (closer to lobby) have a better sunset view. Sixth floor and higher can see above the treeline to the horizon."
"We were in the 2nd tower and it was very quiet (8th floor). Beautiful view, can't be beat."
"The beds were a little hard for our comfort, but we made due. "
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