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Sunscape Sabor Cozumel

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Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$158
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Free cancellation until 10/10/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (3668)
Pool & Beach (977)
Room & Suite (651)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 57 hotels in Cozumel
Location
Cleanliness
Service
Value
Fun is at the heart of Sunscape Sabor Cozumel, the perfect Unlimited-Fun(R) getaway in an ideal island destination. Located on the small island of Cozumel, Sunscape Sabor is the most complete beachfront resort complex on the island. The 218 spacious guest rooms and suites offer finely-appointed amenities and beautiful views. Each guest room has a private balcony or terrace, mini-bar, flat screen TV, individual temperature control with air conditioning and more. Sunscape Cozumel's family-friendly experience features a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids. Connecting rooms and family suites plus kid and baby-friendly amenities are perfect for accommodating families. Families, friends, singles and couples will enjoy Unlimited-Fun(R) privileges with a variety of amenities and activities throughout the resort including limitless access to dining at four reservation-free restaurants and national and international alcoholic and non-alcoholic beverages at three bars and lounges. 24-hour dining options allow guests to enjoy late night bites at the Seaside Grill. Take part in land and water sports, relax by one of two sparkling pools, indulge in the Spa by Pevonia(R), or bask in the sun on the largest beachfront of any resort in Cozumel. The kids can have a blast at the Explorer's Club, a fully supervised club with Red Cross certified staff for ages 3-12, while participating in various activities and programs. As a bonus, explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Dive into the deep at world-renowned dive sites with the help of the fullservice, on-site dive operator. A fun-filled getaway in the perfect island destination can be found at Sunscape Sabor Cozumel. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish
3,554Reviews612Q+A100Room tips
Traveller rating
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Popular mentions
Amanda R wrote a review 19 Apr
2 contributions
Save your money and go literally anywhere else. Food was awful, service was even worse, bugs in the room and zero entertainment. We complained to staff about experience and on our last night they gave us “VIP” to the next door resort for a special dinner. We sat at this “superior” restaurant for two hours with no food and one drink the whole time. The caliber of anything here for a vacation resort is laughable. The only thing that was all inclusive here was the all inclusive fury we felt during our whole stay. The rooms smelled of sewage the whole time and the bed was hard as rocks. Literally the worst vacation I’ve ever had.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Seacz E Concierge Eduardo Betancourt, Otro at Sunscape Sabor Cozumel
Responded yesterday
Hello Ms. Amanda R. We greatly appreciate the time you spent reviewing your recent experience in our resort, we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We sincerely lament reading that your stay was not as pleasant, we have shared the comments with our F&B manager, entertainment team, and maintenance department. Once again we apologize for the inconveniences but we are surprised since most of our comments and guests had a great experience, we understand that there are different perspectives. I remain at your service Eduardo Betancourt
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Pericles wrote a review 16 Apr
1 contribution
Very friendly staff and clean resort. My son loved playing in the pool with me and his friends. The water on the beach is warm and clean. we took out a mini catameran which was included in the resort. Jesus came with us and taught us how to captain it the fist day. After that we were able to take it out on our own. Johny and Irene were in charge of the entertainment and activities for guest. they put in long hours, but you would never know it by there friendly and outgoing personalitis. They were our favorite people at the resort. We would see them in the mornings setting up vollyball on the beach or in the pool as well as salsa(dance not food) lessons by the pool. They helped put on great shows in the evenings(Fire show as well as Cultural dances). we really enjoyed these.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
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anon wrote a review 14 Apr
1 contribution
this was a very good trip! i love the food and the staff, especially johnny and irene. the rooms were a little run down and the bed was kinda hard, but overall the activities and service were great! i would recommend
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Date of stay: April 2021Trip type: Travelled with family
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James C wrote a review 12 Apr
1 contribution
Just returned home from a week of Sun Sabor. Staff is very friendly. Food was not as expected. Was decent but bland. Rooms were nice but bed was hard like plywood. Wife had to sleep on couch. Overall a good place. Was clean. Would return again.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Seacz E Concierge Eduardo Betancourt, Otro at Sunscape Sabor Cozumel
Responded 1 week ago
Hello Mr. jamescG9998XL We greatly appreciate the time you spent reviewing your recent experience in our resort, we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We sincerely lament reading that your stay was not as pleasant as it should have been and on behalf of the Management and staff of our resort; we would like to offer you an apology for not completely fulfilling your expectations, we are deeply sorry for the inconveniences you encountered. This feedback will be shared with the appropriate areas so they can look into each one of your observations. we hope you can let us know which room you got in order to improve the opportunity areas. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service. I remain at your service Eduardo Betancourt
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Annette K wrote a review 10 Apr
1 contribution
We came back with our family after 18 years. We had a great week. Fantastic weather, great snorkel trip, scuba from resort super convenient. Entertainment team Johnny & Irene are the best at what they do hosting volleyball & games. Super friendly, good English. The resort itself needs some organization, specifically waitstaff. Nobody is quite sure if they should be waiting your table or if someone else is. Food was good they did provide a restaurant daily guide the day we left which will be helpful for new arrivals. Our room had a few issues, leaking plumbing, refrigerator door not closing, no TP, broken patio chairs, broken railing on porch. Things were not perfect but we will be back. Cozumel has too much adventure to pass up.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Seacz E Concierge Eduardo Betancourt, Otro at Sunscape Sabor Cozumel
Responded 1 week ago
Hello annettekI7727SA Thank you for taking the time to write an informative review on TripAdvisor about your stay with us and we are happy to see that you could visit the island again. We appreciate your opinion about our wonderful location, it helps us to offer you a fun and relaxing vacation in Cozumel, regarding the rooms have taken notes of the inconvenience with the updating of some of our rooms, we are going to be working on those. we also read about the restaurants and we have shared this with our F&B manager to take the necessary actions and improve the service. Once again, thank you for taking the time to write a review on Trip Advisor your constructive feedback. We wish you all the very best in the future and we hope you will consider staying with us again, as we are confident we can provide a better experience. I remain at your service Eduardo Betancourt
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PRICE RANGE
US$119 - US$322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sabor cozumel hotel cozumel, wyndham cozumel hotel, cozumel wyndham
FORMERLY KNOWN AS
Sabor Cozumel Resort and Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
218
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Frequently Asked Questions about Sunscape Sabor Cozumel
Which popular attractions are close to Sunscape Sabor Cozumel?
Nearby attractions include Palancar Reef (6.1 km), Discover Mexico Park Cozumel (8.0 km), and The Mayan Cacao Company (1.3 km).
What are some of the property amenities at Sunscape Sabor Cozumel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sunscape Sabor Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Sabor Cozumel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunscape Sabor Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Sabor Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel.
Are there opportunities to exercise at Sunscape Sabor Cozumel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sunscape Sabor Cozumel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Sunscape Sabor Cozumel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (12.6 km).
Does Sunscape Sabor Cozumel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Sunscape Sabor Cozumel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.