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Iberostar Cozumel

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Traveller (5678)
Pool & Beach (1307)
Room & Suite (860)
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Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“dressel divers”(481 reviews)
“star friends”(594 reviews)
“water shoes”(283 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,314)
There are newer reviews for Iberostar Cozumel
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4,771 results
Traveller rating
2,057
1,757
623
229
105
Traveller type
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LanguageEnglish
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2,057
1,757
623
229
105
Show reviews that mention
All reviewsdressel diversstar friendswater shoestenderloinpink flamingosfishsteak restaurantdive shopother resortstex mexrooms are smallfire showswim up barsand fleasspecialty restaurantsmattress topperrocky beach
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11 - 15 of 4,771 reviews
Reviewed 1 week ago via mobile

A most excellent diving adventure with DM Eddie at Iberostar Cozumel! We had a young non-diver with us and The Kids Star Club's sweet and fun Maricruz and Erika took care of her on-site while we dove daily! Lots of fun activities for non-divers around...More

Thank DiveMom91
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 4 days ago

Dear guest, Thank you so much for sharing your experience with us at Iberostar Cozumel. We are delighted to hear you loved our beautiful grounds, privileged location, the beach, gastronomic offer and the Kids Club, moreover, we would like to thank you for highlighting the...More

Reviewed 1 week ago

My husband and I just came back from a one week trip to Iberostar Cozumel, where we went with 5 "kids" from 17 to 23 years old, and what a week it was! Everyone had fun: the kids went snorkeling, riding VTT in the jungle...More

Thank Juliezoo
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 4 days ago

Dear guest, On behalf of the team and Management of Iberostar Cozumel, we would like to thank you for choosing our resort as your holiday destination. We are proud to read that the highlight of your stay was the attentiveness of our team as we...More

Reviewed 1 week ago via mobile

Have been to Cozumel around 26 times over the last 20 years. This will be a place we return to. Amazing staff and extremely attentive. Great buffet foods and selections. Entertainment staff are amazing and keep you involved in activities and nightly shows. What a...More

1  Thank Barbie P
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 4 days ago

Dear guest We would like to thank you for staying with us at Iberostar Cozumel and for sharing your experience with the TripAdvisor community. It is gratifying to read that you had a great time at our resort enjoying our entertainment activities, gastronomic offer, our...More

Reviewed 2 weeks ago

Returned to Cozumel after a several-year break. This was our first time at Iberostar--we liked it. Pros: Good value (booked flight and accommodations through United Vacations) Well landscaped with resident flamingos, peacocks & iguanas Comfortable guest rooms Fairly decent in-room wi-fi strength Bottled water and...More

1  Thank Pamela Cazes T
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 4 days ago

Dear guest, Firstly, we would like to thank you for staying with us at Iberostar Cozumel and for taking the time to share you experience with the TripAdvisor community. We are glad to know that our Spa, gym, comfort of your room, gastronomic venues, rooms...More

Reviewed 2 weeks ago

This was our third visit to the Iberostar Cozumel. We are Club members and we had a wonderful trip. We enjoy this resort because it is a smaller resort. We had a regular standard room with a king bed and there was plenty of room...More

2  Thank mayatime
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 4 days ago

Dear guest First and foremost, we would like to thank you for staying at Iberostar Cozumel for the third time. It is truly gratifying to hear that our gastronomic offer, cocktails, array of entertainment activities, beautiful grounds, pools and the beach were of your liking....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$137 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5678)
Pool & Beach (1307)
Room & Suite (860)
Dining (388)
Family and Play Areas (53)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
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Altrmatv1
17 June 2018|
AnswerShow all 2 answers
Response from Amy S | Reviewed this property |
Yes, all of the restaurants at IB use filtered water as well as for ice. They also provide at least 6 bottles of water in the room. We still use bottled water to brush our teeth but unsure if it’s necessary.
1
Vote
Philip G
15 June 2018|
Answer
Response from JourneyEJ2014 | Reviewed this property |
I used to live in this are and the rain season goes from August to October, but it’s doesn’t mean that rains everyday, there could be days with a nice sunshine, but keep in mind that those months are the hurricane season and... More
0
Votes
K9SONTHELOOSE
12 June 2018|
AnswerShow all 4 answers
Response from Michelle M | Reviewed this property |
No but they don’t care if you take to go and serve until 10pm. There is drink service at Pool and beach
1
Vote
Room Tips
"Building 51 was close to main building yet quiet. Top floor had more privacy than ground floor."
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"Rooms close to pool are awesome"
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"2103 is a sea view centrally located by the pool, dive shop, beach, and steak restaurant."
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"3313 is close enough to pool but far enough away that its quiet"
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