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6/12/2017 7/12/2017
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    Iberostar Cozumel

    Costera Sur, km. 17,785, Cozumel 77600, Mexico
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    6/12/2017 7/12/2017
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    Traveller (5345)
    Pool & Beach (1254)
    Room & Suite (796)
    Secrets Aura Cozumel
    3,742 reviews
    #17 of 52 hotels in Cozumel
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    Occidental Cozumel
    4,883 reviews
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    Sunscape Sabor Cozumel
    2,304 reviews
    #18 of 52 hotels in Cozumel
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    Allegro Cozumel
    4,582 reviews
    #25 of 52 hotels in Cozumel
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    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “star friends” (579 reviews)
    “dressel divers” (453 reviews)
    “pink flamingos” (49 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    6 Dec7 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,035)
    There are newer reviews for Iberostar Cozumel
    See the most recent reviews
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    11 - 15 of 4,542 reviews

    Reviewed 1 week ago

    We chose this resort because of the "bungalow" style rooms - thought it would be different then the normal high-rises. They were clean but a little musty smelling. Only a few rooms face the ocean and/or the pool; so if you want that view, you'll...More

    Thank Teresa O
    Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

    Dear guest, We thank you for sharing your comments regarding your recent stay at our Hotel. It is great to know that our pool and the swim up bar lived up to your expectations and that you had a pleasant stay with us. We have...More

    Reviewed 1 week ago

    We were disappointed in the front desk's effort to put our rooms near one another. The rooms were damp -- but, hut style layout made the whole property seem "jungle" charming. Food was among the worst we've experienced...with the possible exception of their buffet if...More

    Thank Tricia S
    Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

    Dear guest, Thank you for sharing your detailed feedback regarding your recent stay at IBEROSTAR Cozumel. Your comments help us identify our opportunity areas, work on them and therefore offer our guests a memorable experience. We regret to know that we did not meet your...More

    Reviewed 1 week ago

    We had a wonderful time diving was great Dressel divers great dive shop.,A little fr drom senor Frogs but very close to the reefs than other resorts. We came to dive not to drink too much. cozumel much to offer great beaches staff great and...More

    Thank pk5500
    Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

    Dear guest, We are glad you took the time to share your review regarding your recent experience at IBEROSTAR Cozumel, on TripAdvisor. It is a pleasure to know that our service was excellent and we made your stay unforgettable. We thank you for recognizing the...More

    Reviewed 1 week ago

    Enjoyed the food, the entertainment, etc, etc. The beach was nice with soft white sand. Plenty of places to sit under the palapas. Our room was smallish, but the layout was efficient. The room and bathroom had plenty of drawers, and shelves to hold all...More

    Thank RealtorLady
    Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

    Dear guest, Thank you for choosing IBEROSTAR Cozumel to spend your recent vacations at the Mexican Caribbean. We are glad to read that you had a good time and enjoyed our beautiful facilities and pools. Our priority is to provide an excellent service with the...More

    Reviewed 2 weeks ago

    My name is Debby and I just came back from the Iberostar Hotel in Cozumel Mexico and Lary the Manager and her outstanding staff treated us first class like family and we felt like queens. The food was gourmet and we could eat anytime we...More

    1  Thank Debby R
    Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

    Dear guest, We would like to thank you for choosing IBEROSTAR Cozumel to spend your family vacation, it is great that you all had a wonderful experience at our resort. It is fulfilling to know that you enjoyed of our varied gastronomic offer and our...More

    Secrets Aura Cozumel
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    #17 of 52 hotels in Cozumel
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    Occidental Cozumel
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    Sunscape Sabor Cozumel
    2,304 reviews
    #18 of 52 hotels in Cozumel
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    Allegro Cozumel
    4,582 reviews
    #25 of 52 hotels in Cozumel
    1.3 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Spa
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$145 - US$405 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Cozumel
    • #5 Top resorts Hotel in Cozumel
    • #6 Spa Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Cancelon, TravelUp, Travelocity, Hotwire, getaroom.com, Evoline ltd and TripOnline SA so you can book your Iberostar Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Iberostar Cozumel Hotel Cozumel ,
    • Cozumel Iberostar ,
    • Iberostar Cozumel Mexico
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    Traveller (5345)
    Pool & Beach (1254)
    Room & Suite (796)
    Dining (374)
    Hotel & Grounds (3208)
    Family and Play Areas (47)
    Bathroom (34)
    Business Centre & Event Rooms (18)
    Nearby
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    Occidental Cozumel
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    3,742 reviews
    3.98 km away
     
    Allegro Cozumel
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SherG8086
    19 November 2017|
    AnswerShow all 2 answers
    Response from Meg N |
    I can't tell you for sure about this New Year's Eve, but we were there for last year's. The resort had special buffet that was very fancy, as well as a party at midnight. It was a lot of fun. Also, the resort will be... More
    0
    Votes
    TomKat15
    11 November 2017|
    AnswerShow all 2 answers
    Response from Pbeane2000 |
    There are few places in Mexico where you are able to flush toilet paper. Our solution is we bring brown paper lunch bags which keeps it out of sight and smell until the cleaning staff can take it away. It’s a minor I... More
    1
    Vote
    Room Tips
    "If you want a view - Upgrade"
    Read review
    "Ask for one of the 1 story buildings/huts. #2102 was near the pool. Wouldn't recommend paying up for..."
    Read review
    "Beautiful cozy and art deco huts that were so comfortable and hammock on porch"
    Read review
    "Everywhere you go the place is quiet"
    Read review
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