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Iberostar Cozumel

#11 of 51 Hotels in Cozumel
Certificate of Excellence
GreenLeadersGold level
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Iberostar Cozumel
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4,761 Reviews from our TripAdvisor Community

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Showing 4,330: English reviews
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New Baltimore, Michigan
Reviewed yesterday NEW

Having not been to the island in such a long time we decided we were over due for a visit and while reading reviews and accommodations while booking we chose Iberostar. this resort is beautiful, smaller than Iberostar Riviera Maya, but it's exactly what we were looking for. all of the hotel staff were very friendly and pleasant, could speak...

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Thank James R
Loveland, Colorado
Reviewed yesterday NEW

Standard Room at the Iberostar Cozumel. Room 3611. We stayed 6 nights late April. Just two of us. This review will have several parts and might be a little lengthy but I am trying to be fair to the overall experience. It's got so much right and really only a few things that are a little off..for us...whereas others would...

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Thank JohnnyD219
Reviewed 2 days ago NEW

This is a review of two halves.... I booked two weeks at this resort because I wanted to sample Mexican Caribbean without the Madness of the Mayan Riviera ...This is a perfect solution especially if you like Diving, if you don't and want to sea swim/snorkel...try somewhere else. The beach is small but well equipped with loungers and shade but...

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1Thank Robert S
Reviewed 3 days ago NEW

My family and I recently returned from our first all inclusive vacation. Since we have never been to an all inclusive resort I don't know if they are all the same. I can say that I am SOLD on this type of vacationing though. The reason we had such a great time was not the unlimited food though the food...

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2Thank Cindy P
Vancouver, Canada
Reviewed 3 days ago NEW

My family and I stayed at Iberostar this past week and had a wonderful time. The food was delicious and their three restaurant choices (Oriental, TexMex, and Steakhouse) were the perfect combination for our week stay. Be sure to make your restaurant reservations as soon as you check-in! The beach was a bit rocky but a dock can be used...

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2Thank vanessam0ra
Reviewed 1 week ago via mobile

I had a terrible experience with my reservation, I made one for two adults and two children, both are 7 (seven - twins). Even tough I received an email with the confirmation that states my kids were children not babies, and the e-mail doesn't states the children's age, just the word children, at the hotel system it showed up that...

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2Thank Fabiano B
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We truly appreciate the time you have spent to share your comments of your recent stay at IBEROSTAR Cozumel, you can be sure that it was our pleasure to host you. It is nice to hear that you enjoyed our facilities and that you liked our pool, activities, snorkeling wildlife and kids club. It is always motivating to...

Maxwell,On
Reviewed 1 week ago

We travelled with a group of 8 adults. We all loved it. It's an older resort, just down to earth feeling with great people. The rooms are comfortable and quiet. No issues. Our room was cleaned daily. The food was fabulous, for an all inclusive resort , we've never had steak at a resort that was so good. No vendors...

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3Thank stewartstravel
Reviewed 1 week ago

I visited the Cozumel Iberostar in April with my wife and our 26 year old daughter. Normally my family and I shy away from large all inclusive resorts. We are not that much into the "pool and drink" thing. Our preference is for smaller, quieter resorts with a good kitchen and good diving. But we were interested in trying Cozumel...

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6Thank Bruce8000
Barrie, Canada
Reviewed 1 week ago

We spent a week at the Iberostar Cozumel. This was our 7th time at an Iberostar hotel but our first time here. What a fantastic trip! We met some wonderful people and made some new friends. The resource is older but very clean. It is a different style resort with the bungalows, it gave it a homey feel. We were...

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2Thank cricket_baby
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We first would like to express our sincerest gratitude for your loyalty and trust in our IBEROSTAR for your holidays in Cozumel and for the time you spent to review your latest experience among us. Such a friendly review our hotel is of course a great pleasure to read and confirms for us that our daily actions are...

Reviewed 2 weeks ago

The property was beautiful! The staff was amazing. Everything was very clean.The property is setup in smaller, colorful bungalows and throughout the property you encounter peacocks, iguanas, cats, and pigs! It's very laid back and charming. The entertainment staff is phenomenal!! There is no other way to describe them. They took care of events all day around the property (...

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4Thank Tricia C
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of IBEROSTAR Cozumel we want to thank you for sharing your vacation experience. We are really happy to read that you truly enjoyed all the different facilities such as the pools, the grounds, the local wildlife and that the service overcame all your expectations. Your nice comments help us to motivate all our team to continue...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €137 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
657 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a 2nd Floor room”
JohnnyD219, 29 Apr 2017 | Read review
“Try one at a different hotel...”
robertsC3054NZ, 28 Apr 2017 | Read review
“Keep to the second floor rooms. Inside courtyard rooms should get you away from the pool noise. The few ocean view rooms are nice.”
Bruce8000, 22 Apr 2017 | Read review
“Each bungalow seemed to be very private.”
786triciac, 15 Apr 2017 | Read review
“we stayed on the upper level, a personal preference, LOVED IT”
krisj928, 8 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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