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Hotel B Cozumel

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#19 of 50 Hotels in Cozumel
Certificate of Excellence
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Hotel B Cozumel
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648 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Wallingford, Connecticut
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed yesterday NEW

My husband and I stayed here for a few days in mid-November. The hotel was not crowded and it was so relaxing. The hotel is decorated so cute and modern. The view from our 4th floor room was breathtaking. We loved to sit out by the pool or go snorkeling during the day. The water is so crystal clear and... More 

Helpful?
Thank ChariseCoelho
Universal City
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 days ago NEW

My first time staying here and I was very impressed. Josuel was friendly and helpful. The infinity pool is beautiful with the cobalt blue tile. The hot tub wasn't hot which was good because the weather was hot. It was a warm tub, perfect. Plenty of places to lie around. The food was good also the service. Snorkeling fun with... More 

Helpful?
1 Thank April G
HotelBCozumel, Guest Relations Manager at Hotel B Cozumel, responded to this review

dear april Thank you very much for giving us some of your valuable time and write this comment It's a pleasure to read your comment. We will continue working to offering you an excellent service every day. The team at Hotel B will be waiting for you on your next visit. I am at your service for anything you need.... More 

Euless, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Spent 2 nights at this property as a quick getaway. Worth the trip. The morning breakfast is included in their room rate and is simple but good. The pool is gorgeous and the swimming dock/barge is a fun feature. Each room has a balcony with chairs and a table. Highly recommend if you are on a budget and can get... More 

Helpful?
1 Thank JakesTech
HotelBCozumel, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this review

dear jakes Thank you very much for giving us some of your valuable time and write this comment we really apreciate your rewiev we are pleased to hear that your stay with us was really nice We will continue working to offering you an excellent service every day I am at your service for anything you need in advance thank... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

View : ☆☆☆☆ Room : ☆ Service : not even one star Convenience : ☆☆ Breakfast : ☆☆ As the title said... view was the only thing I would give more than 2 stars. The room could have been 3 stars but I found hair in the bathroom (not like a few.... it was a bunch!! I mean... really BUNCH!!... More 

Helpful?
1 Thank TJay K
RicardoRuizP, Director de Relaciones Públicas at Hotel B Cozumel, responded to this review

Dear TJay K, Thank you for taking the time to share your comments with us. We are glad that you could enjoy the view from the hotel. We are sorry for all the issues you found, specially the hair in the bathroom. You can be sure that we are working to solve it. On behalf of the Hotel please accept... More 

Cambridge, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

This is a little gem of a hotel. Located about 1.5 miles from Cozumel's town (San Miguel) which means that it has a calmness and style that can sometimes be missing from the town because of the day trippers and cruise holiday makers. The rooms, food and staff are good, but what sets this place apart is the sea front... More 

Helpful?
1 Thank GWSatSMG
HotelBCozumel, Front Office Manager at Hotel B Cozumel, responded to this review

dear guest we are pleased that our hotel met your expectations, from all the staff we thank you for visiting us and we sincerely hope you with us very soon front desk management More 

Miami, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016

Went to this hotel during the Ironman race to support our best friend. Very cool hotel, great front desk staff. The hotel is superbly located in a quiet pat of the island, but is incredibly close to the town center, a five minute cab ride. The rooms are nice, but some of the furniture can use an update. Younger crowds,... More 

Helpful?
Thank Poupee07
HotelBCozumel, Front Office Manager at Hotel B Cozumel, responded to this review

dear guest we are pleased that your visit to our hotel has been satisfactory, we will be happy to receive you and your friends or family again, honestly we are at your orders and we will be waiting soon for you sincerely front desk management More 

Romania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2016 via mobile

Wonderful place to spend your day while cruising. Beautiful pool and easy access to the wonderful 🌊, just be careful, it's a very strong current. Food it's really good 😊, love their shrimp 🍤 quesadilla. Unfortunately last time when I spent the day with my friends, the service was extremely slow. It wasn't that busy so I don't understand. Better... More 

Helpful?
1 Thank nikiRomania
HotelBCozumel, Guest Relations Manager at Hotel B Cozumel, responded to this review

Dear Niki, thank you very much for taking the time to leave your comments, and we appreciate that you have chose us to spend your day. We hope that you visit us again very soon, and have succeeded in improving our service deficiencies. I remain at your service Guest Service Manager. More 

Level Contributor
162 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 14 October 2016 via mobile

We visited this hotel on a day pass whilst in port for a few hours on a cruise ship, having visited Cozumel several times we have previously seen the sights etc.. Short taxi ride, then pay hotel for day pass, great value and includes some food and some drinks, up to a limit, but very fair value. Friendly staff, nice... More 

Helpful?
1 Thank Craigside
HotelBCozumel, Guest Relations Manager at Hotel B Cozumel, responded to this review

Dear Craigside thanks for sharing your experience, and look forward to your visit again. I remain Sincerely Guest Service Manager More 

A TripAdvisor Member
Reviewed 2 October 2016 via mobile

Stayed at Hotel B for world triathlon championships - Team were super accomodating of triathletes providing buffet breakfast at 5am before leaving to race site. Once the races were over we stayed another couple of nights to relax by the Caribbean - Floating bar in the ocean is seriously amazing or order cocktails to your Kobana. We hired snorkelling equipment... More 

Helpful?
1 Thank A TripAdvisor Member
HotelBCozumel, Guest Relations Manager at Hotel B Cozumel, responded to this review

Thank you for your nice comments. It's good to know that our team attended and made it feel at home. We look forward to your visit soon before the coming competitions. Sincerely is you at your service. Guest Service Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

We love Cozumel, this was our 2nd visit to Hotel B and they are getting better with the service, more workers are speaking fluent english and you really feel like home, the guy Ruben in frontdesk is always asking you how are you? and if everything is ok... so they are really trying to make our stay the most comfortable... More 

Helpful?
1 Thank rp6800
RicardoRuizP, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this review

Dear RP6900, Thank you for taking the time to share your comments with us. We are glad that you loved you stay at Hotel B. We area happy that you felt at home. We hope to see you again on your 3rd visit to the island. Sincerely, R Ruiz Guest Experience Manager Grupo BF More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel B Cozumel has an original and avant-garde offer for travelers in search of new experiences,It combines the natural beauty of the Caribbean with a cool concept of space.The hotel is a fusion of contemporary design and Mexican treditions with a creative touch of young talents. Hotel B Cozumel invites you to ladge in the most privileged plce of Cozumel-5 mintutes away from downtown, the airportand the golf course, in a quiet and exclusive area. ... more   less 

Additional Information about Hotel B Cozumel

Address: Carretera Playa San Juan Km 2.5 | Zona Hotelera Norte, Cozumel 77600, Mexico (Formerly Hotel Fontan Cozumel Dive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €89 - €258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel B Cozumel 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hotel Fontan Cozumel Dive
Hotel Style:
#12 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel B Cozumel staff and other travellers.
33 questions
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Questions? Get answers from Hotel B Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not room 101. Right next to restaurant and you hear noise from restaurant.”
 of 5 bubbles AprilG248, 29 Nov 2016 | Read review
“Standard ocean view is on the lobby level”
 of 5 bubbles JakesTech, 20 Nov 2016 | Read review
“Ocean View rooms are the best!”
 of 5 bubbles rp6800, 1 Oct 2016 | Read review
“First floor rooms have walk out patios overlooking the pool and beach while others have nice balconies. 2 rooms don't face the ocean.”
 of 5 bubbles Dugn8r, 26 Sep 2016 | Read review
“rooms closer to the reception will pick up wifi, but rooms further have better (unobstructed) ocean view..”
 of 5 bubbles 43natashab, 22 Aug 2016 | Read review
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