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Playa Azul Cozumel Hotel

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Carretera a San Juan Km 4 Zona Hotelera Norte, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (725)
360
Panoramas (9)
Room & Suite (223)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Playa Azul Cozumel Hotel
Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 57 hotels in Cozumel
Location
Cleanliness
Service
Value
Travellers' Choice
Playa Azul Golf Scuba Spa is an oceanfront, small, charming and family run hotel distinguished by its personal service from the staff and owners. A truly home-away-from-home resort for those who prefer to be close to the ocean but not far from their room. For those who like to enjoy a wonderful gastronomic experience and friendly atmosphere. Playa Azul is a Golf and Breakfast hotel but if you prefer the All Inclusive vacation our resort offers the best menu (a la carte) both for food and beverages.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycle rental
Kids pool
Car hire
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Poolside bar
Diving
Game room
Golf course
Snorkelling
Billiards
Fishing
Taxi service
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Bath / shower
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Ocean View
Languages Spoken
English, Spanish
772Reviews70Q+A100Room tips
Traveller rating
  • 516
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  • 9
Time of year
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Popular mentions
Linda O wrote a review 8 Apr
Creedmoor, North Carolina24 contributions14 helpful votes
This was our 5th stay at Hotel Playa Azul, and once again they managed to exceed our expectations even with Covid precautions everywhere! Mask wearing and hand sanitizing are required in public areas and all guests seemed to comply. The quality of the breakfast buffet (which they serve to you) is still amazing and the food at the Beach Club is also very good. The two small indoor restaurants are still closed due to Covid precautions. A negative Covid test was required to return to the US and you book it directly from the front desk and they come right to your room to swab you. It was $35 US each and we had printed results the same evening. Thank you Fernando, Kermit, Ruben, Darwin, Carlos, Moises, Hernan, Ana, Miriam and everyone else for yet another awesome week! We can't wait to come back!
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Date of stay: March 2021
Value
Location
Service
Room Tip: Every room has a beach view!
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Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 1 week ago
Hola Linda!! Thank you very much for taking the time to write your beautiful review about your experience in our hotel during your 5th visit. It is always a pleasure to try to make your stay as memorable as the first one. Thank you so much for your great rating, we really appreciate it. We are glad to know that everyone around made you feel welcomed and attended... I will let them know that it is because of them that you love to return. Have a good and safe return home Warm regards Ana
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wlreich1 wrote a review Mar 2021
Elmhurst, Illinois162 contributions36 helpful votes
+1
Playa Azul Resort is nice and we really enjoyed our stay. But it failed to captivate us like we were hoping. Pros: the on Site DiveShop , Blue Dreams Cozumel, was absolutely perfect! Also the Savia Spa on site was amazing. We had a 45 minute couples massage that made us melt, so fantastic and only $115 USD. The beach is nice and the snorkeling was quite good. Pool was great and loungers were nice and always available both at the pool and beach. The smoothies from the beach bar were awesome! I recommend La Guera. Our room was very clean and had a great view. Cons: the food was mediocre. I would not recommend all inclusive here. The included breakfast was so so but fresh eggs and omelets were very tasty. The staff did oblige requests which was nice. Service was mediocre at the beach and no one ever offered us drink service, we had to walk over to request, which is not a big deal but one time they forgot our drinks completely. So service was just so so. There was a bad smell that sometimes drifted over from nearby-not Playa Azul fault but yucky nonetheless. I would overall give it 3.5 stars and recommend if you get a good deal.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 3 weeks ago
Greetings from Playa Azul Cozumel Thank you very much for your review and specially the negative one. I wish to apologize in advance and I will send your comment to the restaurant manager and my superiors to let them know your experience. Your comment will help us offer a better service to all our future guests including you if you honor us with your visit again. Thanks again and we hope to see you in a future Best regards Ana
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Simpsonator wrote a review Nov 2020
Green Bay, Wisconsin4 contributions3 helpful votes
The resort is in great shape and the staff attentive and friendly. The smallness of the resort makes for a great experience. The food, beverage and service were all excellent. The beach and water in front of the resort is also wonderful.
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Date of stay: November 2020
2 Helpful votes
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Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 20 Nov 2020
Hola Roam31679526140 Thank you for sharing with us and other travelers your beautiful review about your recent stay with us. Your opinion is very important to us and we are very happy to read how much you enjoyed our facilities, our service and our food. Thank you very much for choosing Playa Azul and we hope to see you again very soon. Warm regards Ana
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BreckCat wrote a review Nov 2020
Keystone, Colorado6 contributions1 helpful vote
Our stay at Playa Azul was absolutely fantastic! We would definitely stay here again. Our fabulous experience started when we decided to get married here. Miriam was wonderful every step of the way. Having a Covid wedding required a lot of patience because changes were constantly being made depending on the state of the virus. Miriam had so much patience with us and even went out of her way to figure out how to Zoom our wedding at the last minute. Our flowers were stunning! The hair and makeup team were amazing and exceeded my expectations! I seriously can't say enough about how positive our experience was with everyone at the resort. We felt so special the entire time we were there. The resort was quiet while we were there, but the staff was still busy cleaning as if the resort were completely full. We felt incredibly safe staying here. Thanks again to everyone for giving us our dream wedding! Our stay couldn't have been better!
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Date of stay: October 2020
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Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 11 Nov 2020
Hola BreckCat Thank you very much for sharing with us and other travelers your beautiful and detailed review about your experience in our hotel. We are glad to know that everyone made you feel welcomed and attended. I will share this wonderful review with the entire team. Also I will let Miriam know the great service she had provided before and during your stay with us. Reading your review let us know that we have to keep doing our best so you will remember your wedding as a memorable and special trip. You are part of Playa Azul family and we hope that you will come back to celebrate all your anniversaries. Thank you for choosing Playa Azul and we hope that we have the opportunity to welcome you back soon! Warm greetings from Cozumel Ana
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jodylovestotravel wrote a review Sep 2020
Caddo Mills, Texas98 contributions45 helpful votes
Our group of 4 stayed at Playa Azul during the pandemic in Sept 2020. We loved it!! We were the ONLY guest (2 rooms) during most of the week we were there. The food was SO GOOD!!! Probably had the best food we've had an all inclusive resort. It was menu order only (due to Covid, no buffets at the time) but, the selection was very good. They offered many choices. The margaritas are so good, and the night bartenders were so nice. The beach in front of the hotel has really nice reef for snorkeling. We brought our own snorkel gear, (they may have some there, I'm not sure). The snorkeling in front of the resort was better than most all that I've had to pay for on excursions. Once in the hotel, after temperature check, we did not have to wear our mask at the resort which was a relief. The only complaint I'd have is that there is no music at the pool. We take our own bluetooth speaker everywhere and played our own music since we were the only ones there. I'm sure its hard to please everyones taste in music, so they probably gave up trying. This is a quiet place, no party atmosphere, which is what we were looking for.
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Date of stay: September 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 30 Sep 2020
Hola Jodylovestotravel Thank you very much for your preference and your comment regarding the hotel, the staff, the food and the snorkel. It makes us happy to know that you had a good experience with us, you are now part of Playa Azul family. We will be waiting for you every time Warm regards Ana
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PRICE RANGE
US$180 - US$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playa azul golf, scuba hotel cozumel, playa azul hotel scuba, playa azul resort scuba, playa azul cozumel
FORMERLY KNOWN AS
Playa Azul Golf Scuba Spa Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
50
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Frequently Asked Questions about Playa Azul Cozumel Hotel
Which popular attractions are close to Playa Azul Cozumel Hotel?
Nearby attractions include San Juan Reef (0.3 km).
What are some of the property amenities at Playa Azul Cozumel Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Playa Azul Cozumel Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Playa Azul Cozumel Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Playa Azul Cozumel Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Playa Azul Cozumel Hotel?
Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Lobster House: La Cabaña del Pescador.
Are there opportunities to exercise at Playa Azul Cozumel Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Playa Azul Cozumel Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Playa Azul Cozumel Hotel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (5.4 km).
Does Playa Azul Cozumel Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Playa Azul Cozumel Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.