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Hotel Cozumel and Resort

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Traveller (1322)
Pool & Beach (701)
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Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“dive paradise”(276 reviews)
“dive shop”(224 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Cozumel and Resort
Offers & Announcements: DAY'S SPECIAL !!!
Offers from Hotel Cozumel and Resort
Offers & Announcements: DAY'S SPECIAL !!!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,945)
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1,639 results
Traveller rating
408
670
331
142
88
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Time of year
LanguageEnglish
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408
670
331
142
88
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All reviewsdive paradiseunderground tunneldive shopall inclusive packagedive lockersbeach clubbeach areadive tripall inclusive planhuge poolrinse tanksclose to townbuffet stylefajitasfishocean sidedive operator
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1 - 5 of 1,639 reviews
Reviewed 2 days ago via mobile

This was probably the most fun i have ever had on a vacation. I wish i could describe the people here with more words than just “fantastic, pleasing, accomodating, super friendly, joyful, willing to help...just dang “happy”. So different than the States, where most people...More

Thank ColonelDancer
Hotel's Favourite
Reviewed 22 April 2018

My original plan was to stay at an Airnb on 20th. After checking in and staying a day and having a less then positive experience I decided to switch back to Hotel Cozumel as I stayed there over Christmas and knew what I was going...More

1  Thank Alan P
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 23 April 2018

Dear guest, Thanks for choosing our hotel to spend another good vacation, also many thanks for all your review, that's what every possible guest need to know. I will share it with all our staff and heads of each department. I saw already your booking...More

Reviewed 2 days ago

great crew that works this hotel and dive shop that located across the street. very friendly, clean accommodations. I had the all inclusive package, the food was average. some plates really good others average. never wanted or a drink, bar tenders always friendly. .

Review collected in partnership with this hotel
Thank guyspevak
Reviewed 3 days ago via mobile

This was my first time at this facility and was impressed with the animation staff Catalina, Jonathan, Daisy & other staff had activities and night shows to keep me and other families entertained. The rooms, food and staff were very pleasant. There are plenty excursions...More

Thank rmfunnye2018
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 2 days ago

Dear guest, All our staff would like to thank you for choosing our hotel for an incredible vacation, we will share your opinion with all of them, I know that it will be a great motivation to continue with this type of service for all...More

Reviewed 3 days ago

I stayed for 15 days in this hotel and I am very satisfied, the service is very good and attentive, the structure and services of the hotel are also very good, the food is very tasty, and the prices are excellent. The location of the...More

Review collected in partnership with this hotel
Thank vilson s
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 2 days ago

Dear guest, First of all, I want to thank you for choosing our hotel to spend those wonderful 15 days, all our staff works hard every day to please all our clients, also directors of each department with many improvements in all areas of the...More

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Most Booked Properties in Cozumel
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$64 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$64 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1322)
Pool & Beach (701)
Room & Suite (262)
Dining (152)
Amenities (31)
Business Centre & Event Rooms (13)
Family and Play Areas (11)
Questions & Answers
Ask a question
shelly m
1 June 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Hola Shelly, If you have already your reservation with our hotel, you can contact us by phone, or email, here in tripadvisor you can reach the info, or with search engines in the network. Please let me know wheter I can be... More
0
Votes
Sonogal
14 May 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Hola, As the first person's answer, of course, your favorite dive shop can pick you up at our dock. Yes, we do have adjoining rooms, just send us your request. I hope that my last answers can help you book with... More
0
Votes
Traci B
2 May 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Hola dear guest, two years ago the hotel changed all the mattresses of all the rooms, we hope they are comfortable for your next visit. Saludos Cordiales
1
Vote
Room Tips
"Clean rooms"
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"I liked our room on the third floor great view of the pool."
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"Room was a little dated but very clean."
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"Beds are a little hard but I slept well enough."
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