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Fiesta Americana Cozumel All Inclusive

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745 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Cozumel All Inclusive
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Showing 509: English reviews
Saint John, United States
Reviewed 31 October 2016

Restaurants were very good. Very nice, caring staff. Our first time at an AI, we were impressed with the quality of the hotel and its amenities. Great snorkeling right in front of the hotel. Saw a lobster, lion fish and dozens of other fish. Great fish tacos at the beach food stand. Nice buffet for breakfast and lunch. Poolside bar...

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Helpful?
1Thank MARK E
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you for your comments and for taking the time to share your experience with the TripAdvisor community. It’s great to know that Fiesta Americana Cozumel All Inclusive has met your expectations in different ways, such as service, restaurants and the quality of the food. Thank you again for all your kind comments, we all are looking forward to welcoming...

Tampa, Florida
Reviewed 31 October 2016

Wife and I went on a day pass while visiting Cozumel, Mexico. The staff was very nice and attentive. Jose and Mario treated us like we were royalty. With the day pass everything from food, drinks, and the pools were included to name a few things. The fish tacos and the habinero sauce were EXCELLENT!!!! My wife and I will...

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Helpful?
2Thank inginjay
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Allow me to take this opportunity to express my gratitude for your review and recommendations which help all the TripAdvisor community. I am very happy to know that your time with us was great and your stay was enjoyable. Thank you for giving us credit on so many positive aspects. We are looking forward to welcoming you again on your...

Reviewed 29 October 2016

Fiesta Americana doesn't disappoint when it comes to hospitality, convenience, location, and overall enjoyment. The staff is always friendly and willing to help. The food is delicious. Downtime spent lounging on the beach beds with cocktails is luxuriously relaxing. Best place to stay in Cozumel, hands down.

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Helpful?
1Thank Hope M
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Allow me to take this opportunity to express my gratitude for your review and recommendations which help all the TripAdvisor community. It is our pleasure to know that your stay was beyond your expectations in the matter of relaxing experience, high level of service and food. Thank you for giving us credit on so many positive aspects. We will be...

Reviewed 28 October 2016 via mobile

This was my first time coming to a foreign country to scuba dive. The trip was set up by the ScubaBros, which is the best Dive Shop ever! I was immediately made to feel at home when we arrived! The room was spacious and the bed was very comfortable. Luv'd the towel animals w beautiful flowers all over them every...

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Helpful?
2Thank LadyScot101
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you very much for taking your time to share with all of us this review; it’s a privilege to know that Fiesta Americana Cozumel All Inclusive lives up to your expectations in every aspect of the most relaxing vacation: food and beverage selection, facilities and comfort of your room, and certainly, the service, which is the greatest and probably...

Reviewed 28 October 2016

Our business travels with large groups to Cozumel at least twice a year. We stay at this resort because we know they will make sure our clients are 100% satisfied. The staff here goes above and beyond to ensure you are happy. The food is great. The scenery is beautiful. The rooms are amazing. And we cannot say enough GREAT...

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Helpful?
1Thank Stevie A
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you very much for your review about our hotel. I would also like to thank you for recognizing our team for their effort to provide exceptional service to our guests. Your comments are very valuable to us and it keeps us focused. I will certainly share your feedback with our staff, as they are our most important asset. Thank...

Reviewed 28 October 2016

Very nice hotel. Warm staff. Rooms are designed beatifully. Service is great. From an excellent hotel I expect also a excellent coffee and ice cream at the coffee corner the next time I come. Thanks for the honeymoony suite upgrade :)

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Helpful?
1Thank Gil Z
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you for taking time to sharing your review, words can't express what it means to us knowing that you felt as home at our resort. This is exactly the way we see our guests, and this is the only way we want you to feel while being our guest. I'm very grateful for your comments about work of our...

Phoenix, Arizona
Reviewed 27 October 2016

I really enjoy staying at the Fiesta Americana for a few reasons. The property and rooms are nice, and the proximity to diving reefs is super. The food, also, is very good and plentiful. But most importantly to me, the staff is really exceptional. I want to thank Eduardo for always helping with luggage, transportation, and what not. Dulce at...

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Helpful?
2Thank Richard B
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Allow me to express my sincere gratefulness for sharing with us this generous comments about our staff and our services. It's and true pleasure to know that your overall experience with us was enjoyable and met your expectations. I am happy to learn from this review that you were pleased with our restaurants and especially that our staff made a...

Pearland, Texas
Reviewed 26 October 2016

We celebrated our 19th anniversary there a week ago and really enjoyed our stay. Rooms are clean, a/c worked great, food was really good (esp for an all-inclusive), staff was very friendly and accomodating. We stayed on 4th floor which gave us a better view of ocean. We traveled with friends and they were able to get us rooms next...

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Helpful?
4Thank Lisa F
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Please allow me to express my sincere gratefulness for sharing with us this generous comments about our staff and our services. All of us at Fiesta Americana Cozumel All Inclusive are truly grateful for the honor you gave us to be a host of such a special time as your Wedding Anniversary, it's a true pleasure to know that your...

Colorado Springs, Colorado
Reviewed 22 October 2016

All the rooms do not have a pool! That feature may be on the other Fiesta Americana property located behind this one. The staff is great here. Everyone is friendly and very helpful. The food leaves a lot to be desired except for the fish shack across the street and the Mexican restaurant. The Italian restaurant was absolutely terrible. The...

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Helpful?
2Thank Robert R
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Dear Robert R Thanks for sending your thoughts about your recent stay and it's my regret we didn't live up for your expectations, which is one of our main objectives. We take your comments very seriously and we are alredy working on making improvementes in the F&B department . Now, I really appreciate the fact you mentioned the excellent service...

Gillette, Wyoming
Reviewed 22 October 2016 via mobile

The hotel is nice and is really cool that every room has a swimming pool. The food in the restaurants is very good. The downside is that they are way too strict and not very friendly as far as having visitors. It shows that they definitely lack trust. We were a big group with a couple of friends that stayed...

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Helpful?
1Thank susanna547
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

I appreciate your valuable review about our hotel and your comments from your recent stay with us. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. Thank you for adding very generous remarks of the positive sides of your vacation with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Fiesta American Cozumel All Inclusive offers upscale and family-friendly accommodations on Cozumel calm southwestern shore, which happens to offer some of the best scuba diving and snorkeling in all of Mexico. Guests can flow from the terrace swimming pool to the open-air lobby bar, from the coffee bar to the game room, and back again, making it easy for everyone in the family to find a spot that makes them feel happy and free. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime. ... more   less 

Additional Information about Fiesta Americana Cozumel All Inclusive

Address: Carretera a Chankanaab Km 7.5, Cozumel 77600, Mexico (Formerly Fiesta Americana Cozumel Dive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €192 - €442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Cozumel All Inclusive 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Cozumel Fiesta Americana
Hotel Style:
#3 Green Hotel in Cozumel
#3 Spa Hotel in Cozumel
#3 On the Beach Hotel in Cozumel
#3 Top resorts Hotel in Cozumel
#4 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Cozumel All Inclusive staff and other travellers.
186 questions
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Questions? Get answers from Fiesta Americana Cozumel All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors probably have better ocean view.”
 of 5 bubbles eakennedy, 20 Nov 2016 | Read review
“Choose upper floors with rooms away from the elevators/stairs and laundry.”
 of 5 bubbles creed6161, 18 Nov 2016 | Read review
“We stayed in 2/2 bathroom suite...very spacious, Very Clean”
 of 5 bubbles Karen444, 8 Nov 2016 | Read review
“best views on the higher floor with a balcony”
 of 5 bubbles TexasChick_13, 2 Nov 2016 | Read review
“Go for the top 3 floors”
 of 5 bubbles ScottJenn05, 1 Nov 2016 | Read review
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