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Fiesta Americana Cozumel All Inclusive

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745 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Cozumel All Inclusive
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Showing 509: English reviews
Toronto, Ontario, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Great base for diving excursions. Located right on the ocean, modern revamped facilities, and relatively close to town (short taxi cab ride). Something to note, this hotel is located on the water, but they do not have a sandy beach. There is a dock with ladders, where the water can be easily accessed, and this is fantastic for snorkeling and... More 

Helpful?
4 Thank lagarconnerose
Nebraska
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

We just returned from our second stay at Fiesta Americana in Cozumel. This trip was ten days. We stayed in a Master Suite on the ground level, which included a private pool. Room 105. The accommodations were very nice. Comfortable beds and linens and pillows. There were two bathrooms in our suite. One room had a king-sized bed. The other... More 

Helpful?
4 Thank ne-wanderer
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you for your review of your recent stay and your loyalty to our hotel. Your feedback is very important for us and it is my regret that we were not able to meet your expectations, one of our main objectives is the satisfaction of our guests needs and exceed their expectations during every visit. I can assure you that... More 

Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

We are avid divers who have been diving in Cozumel for over 25 years. The Fiesta Americana resort hotel is locate on the water with a pier for pickup and drop-off for your dive boat. A great location on the island heading south towards all the great dive sites...We our avid divers! The pool area was true to the photographs... More 

Helpful?
3 Thank keypal1958
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you for qualifying our services so highly, it's truly our pleasure to know that your stay with us was excellent. At Fiesta Americana Cozumel, one of our goals is to provide a true experience to our guests, which goes beyond the facilities but it also involves your senses. I am very pleased to learn from this review that you... More 

Stafford, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Fiesta Americana (FA) Cozumel is a fantastic get away for families or couples. The updated facility includes a large pool area and a very unique beach experience. The snorkeling is excellent just steps away from your lounge chair. Top notch food and beverage service provided by friendly and helpful wait staff. Rooms are very clean and comfortable.

Helpful?
2 Thank jlm22554
Fairfax, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

We stayed here as part of a time share. We were welcomed immediately and showed around the property right away. Food was incredible each and every meal. If we wanted something not on the menu they did there very best to do it anyway. Always attentive and tried very hard to make sure all of our needs were taken care... More 

Helpful?
2 Thank Karen444
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you very much for sharing such a generous review. I am delighted to read your comments and learn that you have been impressed with our restaurants, the comfort of your room and especially with our service. I’m very proud of our friendly and efficient staff, so it is fantastic to hear they were able to assist you in making... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

This place was amazing. I went with a group of about 17 and we choose this place every time. The staff is very nice, the drinks are all amazing. Their bars are stocked with the best alcohol, they arent serving you house stuff. The food couldn't have been better either. We went on a SCUBA trip and they are located... More 

Helpful?
4 Thank Zach M
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you for sharing your review of Fiesta Americana Cozumel All Inclusive. We're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We strive to distinguish our service by giving importance to little details and anticipation of our guests’ needs and desires and it's wonderful to know that it made your... More 

Elgin, Illinois
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

WOW where do I start, From the time we arrived Lisa our personnel concierge greeted us like she knew us for ever. The staff from our "own personal waiter" Marco at the Vin Del Mar to the best bar tenders at the lobby bar Mitzi and Edwin to the towel and pool attendant Miguel who is the hardest working gentleman.We... More 

Helpful?
3 Thank Cassandra1955
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you very much for sharing such a generous review. I am delighted to read your comments and learn that you have been impressed with our restaurants, the comfort of your room and especially with our service. I’m very proud of our friendly and efficient staff, so it is fantastic to hear they were able to assist you in making... More 

Dallas, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Airport- Beware of the sales people there, they want you to go their hotels 90 minute presentation, do not waste your time talking to these people either. Room-We had a room I believe on the 5th floor and the view was phenomenal with a balcony. Location-In Cozumel, but not downtown, so you need to either stay at the resort or... More 

Helpful?
8 Thank TexasChick_13
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you for qualifying our services so highly, it's truly our pleasure to know that your stay with us was excellent. At Fiesta Americana Cozumel, one of our goals is to provide a true experience to our guests, which goes beyond the facilities but it also involves your senses. I am very pleased to learn from this review that you... More 

Federal Way, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Newly remodeled Fiesta Americana is in the perfect location, far enough from the city but not too far. Close to all the prime dive sites, and Dive House has a facility on site. All inclusive is just that...All Inclusive. Food is great, staff are wonderful and quality bar selections from great bartenders.

Helpful?
2 Thank ScottJenn05
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you very much for sharing your review, it’s great to know that Fiesta Americana Cozumel All Inclusive has met your expectations in different ways, such as service, restaurants and the quality of the food. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress.... More 

Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Super hospitality & value here. Thank you Carlos, Eduardo, & Marco. Great buffet. Top notch maid staff, Excellent restaurant choices. Excellent dock location close to great dive sites. Great dive trips with Scuba House dive shop located on the property. Nice job Fiesta Americana! Thank you again Carlos for moving us from the Explorean with no issues. You really made... More 

Helpful?
2 Thank Scott P
Alejandro C, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Thank you so much for your preference to Fiesta Americana Cozumel All Inclusive, it is always a pleasure to welcome back our dear guests and have an opportunity to make every next stay even more enjoyable than the previous one. We strive to distinguish our service by giving importance to little details and anticipation of our guests’ needs and desires... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Fiesta American Cozumel All Inclusive offers upscale and family-friendly accommodations on Cozumel calm southwestern shore, which happens to offer some of the best scuba diving and snorkeling in all of Mexico. Guests can flow from the terrace swimming pool to the open-air lobby bar, from the coffee bar to the game room, and back again, making it easy for everyone in the family to find a spot that makes them feel happy and free. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime. ... more   less 

Additional Information about Fiesta Americana Cozumel All Inclusive

Address: Carretera a Chankanaab Km 7.5, Cozumel 77600, Mexico (Formerly Fiesta Americana Cozumel Dive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €192 - €454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Cozumel All Inclusive 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Cozumel Fiesta Americana
Hotel Style:
#3 Green Hotel in Cozumel
#3 On the Beach Hotel in Cozumel
#3 Top resorts Hotel in Cozumel
#3 Spa Hotel in Cozumel
#4 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Cozumel All Inclusive staff and other travellers.
186 questions
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Questions? Get answers from Fiesta Americana Cozumel All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors probably have better ocean view.”
 of 5 bubbles eakennedy, 20 Nov 2016 | Read review
“Choose upper floors with rooms away from the elevators/stairs and laundry.”
 of 5 bubbles creed6161, 18 Nov 2016 | Read review
“We stayed in 2/2 bathroom suite...very spacious, Very Clean”
 of 5 bubbles Karen444, 8 Nov 2016 | Read review
“best views on the higher floor with a balcony”
 of 5 bubbles TexasChick_13, 2 Nov 2016 | Read review
“Go for the top 3 floors”
 of 5 bubbles ScottJenn05, 1 Nov 2016 | Read review
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