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Cozumel Palace

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1 room 2 adults 0 children
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3,605 Reviews from our TripAdvisor Community

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Showing 3,443: English reviews
Dallas, Texas
Reviewed 8 May 2013

We had an amazing stay at the Cozumel Palace. My husband and I traveled with our 7 month old son, and another couple/close friends to us. We wanted to stay at a place that was low key and relaxing. This was the place!!! We enjoyed the food tremendously. We have done other all-inclusive resorts in the past, but Cozumel Palace...

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1Thank Sheetal P
Vancouver, Canada
Reviewed 8 May 2013

This is hands down the best resort we've ever been to. It's impeccably clean, the staff gets to know your name, the food is better than the food we eat in Canada, and it's so nice inside. We traveled April 29th - May 5th for our honeymoon. The staff is super friendly and the best customer service I've had in...

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3Thank LauraPenski
King George, Virginia
Reviewed 7 May 2013

Wonderful staff and great service. Food was amazing. It was so much fun. Can't wait to go again. Every day was a new adventure. We felt very safe. The staff were very helpful and it was very clean. The pool area is beautiful.

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Thank QueenE_YMCA
Houston, Texas
Reviewed 7 May 2013

Last year I spent 5 days here. This was my first vacation at an all-inclusive, and I must say it was an awesome experience. The staff is super friendly! Always there to serve your every need, and not once did I feel pressured to tip. The pool side service was superb. There was always someone coming around to ask if...

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Thank sdean63
Reviewed 7 May 2013

Have you ever tried to make 20 people happy on vacation? Well this Spring Break was one for the record books - 5 families - 20 people and everyone had an AMAZING experience. Whether it was diving, relaxing by the pool, sightseeing - everyone at the Palace make it special! Every room in the hotel was booked and we expected...

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2Thank LuannYarberry
Gaithersburg, Maryland
Reviewed 7 May 2013

We got married at Cozumel Palace this past March and stayed for two weeks to honeymoon there as well. Our wedding was everything we could have dreamed of and more. Belem, the wedding coordinator, did a fantastic job and made sure every little detail was accounted for. The backdrop was gorgeous, the food was wonderful (and even better than what...

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2Thank E T
Olympic Valley, Ca
Reviewed 6 May 2013

Hotel was great. Dive shop was very accomidating. Diving was very easy to book and use. I dove 17 times in 11 days. All the staff was amazing and we loved our stay. Ana from front desk went out of her way to accomidate us. She is a great asset to the hotel. Food was great! We ate in Mexican...

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1Thank chefriendy
Silver Point, Tennessee
Reviewed 6 May 2013

We had a wonderful vacation at the Palace again. The Cozumel Palace is like being on a small luxury cruise ship that doesn't move. It is smaller than other Palaces, but has the same amenities and no wait for any services.The hotel is in walking distance of everything. The staff is warm and welcoming. The guests come first. The staff...

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2Thank ZuZusMom
Milwaukee
Reviewed 6 May 2013

The staff was always very attentive and friendly. The rooms smelled fresh. I have stayed another all-inclusive resort in the Riviera Maya, where the rooms were gorgeous but smelled a bit musty. The bed is comfortable enough to sleep well, however were not as good as my bed at home (Select Comfort). The resort is clean, well-managed, small enough that...

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Thank vacahappy
Des Moines, Iowa
Reviewed 5 May 2013

We have stayed at other palace resorts but this is the first time we have stated at this one. It has a little different feel than the others because it is smaller. The staff works so hard and really make great efforts to make your stay enjoyable and always with a smile on their face. We really liked the location...

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1Thank Carla M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €275 - €507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Luxury Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
335 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor gives a better view. Ask for 3 or higher.”
Spicole, 19 Apr 2017 | Read review
“Ocean view!”
z2brazel, 11 Apr 2017 | Read review
“get a top floor”
WilmaXX, 9 Apr 2017 | Read review
“Ask for a higher level :)”
  • View from our room, 424
syoung1018, 4 Apr 2017 | Read review
“All are amazing ocean view rooms..”
cdntazman, 2 Apr 2017 | Read review
5 of 5