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Cozumel Palace

3,861 reviews
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Traveller (3896)
Room & Suite (990)
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Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“resort credit”(274 reviews)
“aqua safari”(199 reviews)
“loft suite”(62 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Cozumel Palace
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,861)Write a Review
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1,801 - 1,805 of 3,677 reviews
Reviewed 28 September 2013

We visited Cozumel Palace back in May and i completely forgot to leave them a review. We were very happy with our time there. The staff was extremely friendly and helpful. Our room was just impeccable. The food was decent, I think that's the only...More

1  Thank Una C
Reviewed 28 September 2013

This was our first stay at Cozumel Palace and it was fantastic in every way. We were greeted as if we were arriving home (cold towels, drinks and with genuine care). Sergio Manuel at the front desk was inviting and helpful. Our rooms were luxurious,...More

1  Thank slaterfam
Reviewed 28 September 2013

This was a smaller hotel in the Palace line. All rooms are ocean front. The water here is incredibly blue/green and clear. Snorkeling trips are available but snorkeling right off the pool deck was as good as any where else. Highly recommend renting a car...More

1  Thank Willie B
Reviewed 25 September 2013

Enjoyed a short break here as part of our Mexican vacation and we loved it. Very attentive staff especially the door man and the entertainer guy. The food is great and the rooms were very clean and comfortable. Liked the area and shopping area is...More

1  Thank M_Baker2011
Reviewed 24 September 2013

The staff at The Cozumel Palace is a large part of what keeps us coming back again and AGAIN....! One can stay many places in beautiful Cozumel, but I would NEVER consider staying anywhere else! For me, It's The Palace...ONLY and ALWAYS...! The culinary delights...More

5  Thank Tonya B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$390 - US$618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$390 - US$618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3896)
Room & Suite (990)
Pool & Beach (659)
Dining (379)
Amenities (66)
Business Centre & Event Rooms (16)
Family and Play Areas (13)
Questions & Answers
Ask a question
Kimbalabala
19 February 2018|
AnswerShow all 3 answers
Response from GM_RivieraZone | Property representative |
Dear Kimbalabala, Thank you so much for contacting us, please note that ocean view rooms are located on the 1st and 2nd floor while the ocean front rooms are located on the 3rd,4th, and 5th floor. About the balcony, all... More
0
Votes
BroadieNewYork
15 February 2018|
AnswerShow all 2 answers
Response from GM_RivieraZone | Property representative |
Dear BroadieNewYork, We have laundry service every day for an extra cost. We look forward to the opportunity of hosting you. Cordially Karla Corona e-Concierge Zona Riviera
1
Vote
HardCoreJesusFreak
14 February 2018|
AnswerShow all 5 answers
Response from GM_RivieraZone | Property representative |
Dear HardCoreJesusFreak, Thank you so much for contacting us, for more information about resort credits please do not hesitate to contact toursinfo @ palaceresorts . com they can provide you information about tours, spa and... More
1
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Room Tips
"Most of the rooms are Ocean Views"
Read review
"Our rooms were excellent with an amazing view!!! Love the hammocks on the balcony!! The rooms were always..."
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"Higher the better, and if possible get a room in the south wing."
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"Ask for a room 3rd level or higher."
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