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Cozumel Palace

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3,576 Reviews from our TripAdvisor Community

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Showing 3,415: English reviews
Portland, Oregon
Reviewed 9 October 2013

I had a very good stay thanks to all these folks Hanson Damien Abarca contreras, Gabriel Cardenas, Ricardo Esquivel, Roger palencia, Manuela Avila and mention more the floors were always clean happy folks everywhere

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2Thank Davidejohnson
Rio Vista, California
Reviewed 9 October 2013

We booked this trip through a travel agent on-line and traveled with another couple. My husband and his friend wanted to dive, so we booked at the Palace, because we wanted to take advantage of the $1500 resort credit offered to use towards the diving. We got a great deal on the trip and did not have to pay for...

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3Thank Rochelle P
Round Lake, Illinois
Reviewed 8 October 2013

This was our first trip to Cozumel. Beautiful island and friendly people. The resort, Cozumel Palace was an amazing place to stay. The staff will do anything for you as if you are family. My wife is vegan (not too many places will accommodate, or care to) and the staff bent over backwards to make her amazing dishes and they...

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2Thank Sofakingbig
Johannesburg
Reviewed 8 October 2013

We stayed here for a family wedding. The staff are FABULOUS! The food is FABULOUS! I was worried that all inclusive food would not be good. It is all fabulous! The resort credits are legit and we used them for diving adventure, swimming with the dophins, massage, and gift shop. The rooms are spacious and spotless. Drinks and Food cannot...

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1Thank KhunChai
Gatineau, Canada
Reviewed 8 October 2013

Everything about this resort exceeded our expectations. It is worth every penny! The food was amazing. The quality, variety and presentation were all wonderful. I especially appreciated that although it was low season and the hotel was nowhere near full, all three restaurants were open every night. They could have easily closed a restaurant or alternate between them, but they...

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2Thank Michele C
Bloomington, Illinois
Reviewed 7 October 2013

This is very easy to review. Everything was perfect. Everyone was very accommodating. My wife recently had two knee replacements and was limited in her mobility. We asked for a room near the elevator and it was arranged. We had a 3rd floor unit (beautiful view) and after coming down to the lobby it was just a short walk to...

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Thank Bob W
Dallas
Reviewed 7 October 2013

My wife, Pam, and I stayed at The Cozumel Palace 9/12-9/19 and had a wonderful time. I'm going to break-down our comments by area: Location. Convenient to airport, town & shopping. No beach but does have sandy areas and good swimming/snorkling. Staff. The best! From the second you arrive until you leave, everyone does their darnest to make sure you...

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2Thank TexasTom_8
Fort Worth, Texas
Reviewed 6 October 2013

My husband and I just returned from 8 wonderful days at Cozumel Palace. We chose this resort for our destination wedding. I just want to start off by saying the wedding planning coordinator and staff were so very attentive and did all that they could to meet every request that we had. The resort is so inviting and smells so...

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1Thank Jeanna D
Athens,tn
Reviewed 4 October 2013

We visited Sept 24 th for a week. We are Palace members but this was our first time at Cozumel. It was lovely. Small but very friendly. We took guest and they liked the size as a good way to get acquainted with the all inclusive style. It also allows you to meet many wonderful travelers and staff. The hotel...

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1Thank emme_tn
Arlington, Virginia
Reviewed 3 October 2013

My wife and I stayed for 8 night, as part of our trip for to Cozumel for the 70.3 triathlon. The location is perfect for the race, close to T2 and the finish, and a quick taxi ride away from the swim start and T1. It's walking distance to down town, though you still get plenty of privacy at the...

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1Thank VGB_SAB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €289 - €611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#1 Top resorts Hotel in Cozumel
#1 Spa Hotel in Cozumel
#1 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
318 questions
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Questions? Get answers from Cozumel Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the ocean”
 of 5 bubbles Cheeser08, 26 Mar 2017 | Read review
“Rooms on higher floors are quiet and have unobstructed views.”
  • Room 411
  • View from Pool
  • Room 411
  • Room 411
  • Room 411
  • Room 411
  • Room 411
  • Room 411
 of 5 bubbles UMNgrad97, 25 Mar 2017 | Read review
“Loft suites great fir families”
 of 5 bubbles lisabS8997AX, 25 Mar 2017 | Read review
“Higher rooms havery better views.”
 of 5 bubbles David8197, 22 Mar 2017 | Read review
“Avoid 301 thru 305 - very noisy due to A/C machinery”
 of 5 bubbles hgeep, 14 Mar 2017 | Read review
5 of 5