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4/1/2018 5/1/2018
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    Cozumel Palace

    Av Rafael E. Melgar km 1.5 | Zona Hotelera Centro, Cozumel 77600, Mexico
    +1 800-635-1836
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    4/1/2018 5/1/2018
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     17 people are viewing this hotel
    US$617
    US$485
    SAVE US$132
    US$617
    US$617
    Traveller (3845)
    Room & Suite (948)
    Storyboard
    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (270 reviews)
    “loft suite” (60 reviews)
    “chef's dinner” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    4 Jan5 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,793)
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    1 - 5 of 3,611 reviews

    Reviewed yesterday

    To stay here is having constant smiles and greetings from all employees wanting to make sure all is well. All inclusive, this place is spotlessly clean, nice large room with a balcony facing the pools and ocean. We had 24 hr. room service that i...More

    Thank Byron O
    Hotel's Favourite
    Reviewed 4 weeks ago

    We stayed at the Cozumel Palace for 6 days. We had to leave on the 7th day because we had an early flight out of Cancun airport. The service and food was excellent. I can't say enough how helpful all the people were that worked...More

    1  Thank Allen R
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 2 weeks ago

    Dear Allen First and foremost thank you for taking the time and write this review. We are glad to know you had an excellent stay. We really hope to see you back very soon. Best regards Marcos Rojas General Manager

    Reviewed 3 days ago

    Great location, walking distance to much of Cozumel, including ferry terminal. Food is outstanding for an all-inclusive. Staff is very friendly and helpful. Drinks are plentiful. Rooms are large and nicely appointed Only a couple of complaints: 1) poolside activities and announcements, day and early...More

    2  Thank Napatravel
    Reviewed 4 days ago

    we never had one bad experience while we were at this hotel. the service was exceptional. the rooms were great and cleaned daily. the food was great. i can't say enough about the friendly staff though. they truly made our stay special and were more...More

    Thank tommy v
    Reviewed 5 days ago

    This was my first time at a Palace resort. What made this a great stay was the service of the waitstaff, they were outstanding. A quick shout out to Heri, Juan, Emmanuel, and Elizabeth, not only for great service, but for their amazing personalities! The...More

    Thank MeanKar
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$690 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Cozumel
    • #2 Luxury Hotel in Cozumel
    • #2 Spa Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, Priceline, Hotwire, Travelocity, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Cozumel Palace Hotel Cozumel ,
    • Palace Hotel Cozumel ,
    • Plaza Las Glorias Cozumel ,
    • Palace Cozumel ,
    • Cozumel Palace Resort
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    Traveller (3845)
    Room & Suite (948)
    Pool & Beach (652)
    Dining (379)
    Hotel & Grounds (2005)
    Bathroom (37)
    Business Centre & Event Rooms (16)
    Family and Play Areas (13)
    Nearby
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    Ask a question
    Questions & Answers
    MamaB3
    24 November 2017|
    AnswerShow all 2 answers
    Response from Masha B | Reviewed this property |
    Yes you are right. Both options include entrance to the park and ultimate gets you two dolphins and a little less people.
    1
    Vote
    Devyn25
    14 November 2017|
    AnswerShow all 4 answers
    Response from LoverofASP | Reviewed this property |
    This only applies to the Italian place... All others accept shorts.
    1
    Vote
    Room Tips
    "all of the rooms are good.. they all have an excellent view."
    Read review
    "Waterfront room, book activities early, don't do the timeshare presentation, get to know your..."
    Read review
    "All the rooms have ocean views."
    Read review
    "All rooms are Ocean facing; great views."
    Read review
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