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    Cozumel Palace

    Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$467
    US$408
    SAVE US$59
    US$467
    US$408
    Traveller (3746)
    Room & Suite (934)
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    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (270 reviews)
    “aqua safari” (215 reviews)
    “loft suite” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,728)
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    1 - 5 of 3,553 reviews

    Reviewed 4 days ago

    My husband and I had planned on going to Dominican Republic, but because of Irma, we changed our plans. I looked for good reviews and Cozumel Palace had them. We just got back from our trip, and already miss the people, the food, the beautiful...More

    1  Thank Janet T
    Hotel's Favourite
    Reviewed 1 February 2017

    My wife and I traveled to Cozumel Palace from, 28 December 2016 until 04 January 2017. Let me tell you that Cozumel Palace is an excellent "All-Inclusive" hotel that is well managed and within walking distance of shops, restaurants, and night life. The hotel is...More

    6  Thank Hipolito C
    Reviewed 1 week ago

    The Cozumel Palace is in walking distance of most spots in the main downtown area of Cozumel. It's an all inclusive resort with excellent customer service, a nice choice of restaurants and a wonderful view of the sunset!! We've been here before and I think...More

    2  Thank Ces G
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 1 week ago

    Dear Ces Thank you for your comments. We are very well located and that gives to our guests the opportunity to explore Cozumel Island which is beautiful, don´t you think? Best Regards Marcos Rojas Morales General Manager

    Reviewed 1 week ago via mobile

    We stayed at Cozumel Palace September 1 - September 10. It was the most incredible vacation. The entire staff is helpful, friendly, and truly make this place feel like a second home. Shout out to our favorite poolside waiters Elizabeth, Victor, and Roger who went...More

    5  Thank Destiny D
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 1 week ago

    Hello Destiny We are glad that you had such an excellent stay. Thank you for mention our staff, they are happy to find out the expectation were exceeded. Thank you for planning your next vacation with us, we will work hard to keep the good...More

    Reviewed 1 week ago via mobile

    Always excellente!! There is no better service than at Cozumel Palace! From Tedoro & Maria at breakfast, to bartender Juan Manuel, wait staff Joel, & of course the absolute best service from Roger @ the pool, Cozumel Palace is exceptional. Gracias Cozumel Palace, we will...More

    2  Thank Krista Z
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 1 week ago

    Hello Krista Thank you for you review, we are glad taht you had a wonderful stay. I will share your comments to Teo, Maria, Juan, Joel and Roger. Thank you for your preference and we hope to see you soon Best Regards Marcos Rojas General...More

    Royal Hideaway Playacar
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    Hotel Riu Palace Riviera Maya
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$296 - US$658 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Cozumel
    • #2 Spa Hotel in Cozumel
    • #2 Top resorts Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, BookIt.com, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Cozumel Palace Hotel Cozumel ,
    • Palace Hotel Cozumel ,
    • Plaza Las Glorias Cozumel ,
    • Palace Cozumel ,
    • Cozumel Palace Resort
    Add Photo Photos
    Traveller (3746)
    Room & Suite (934)
    Pool & Beach (637)
    Dining (375)
    Hotel & Grounds (1939)
    Bathroom (37)
    Business Centre & Event Rooms (16)
    Family and Play Areas (13)
    Nearby
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    17.68 km away
     
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    17.78 km away
     
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    17.68 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kelly J
    18 September 2017|
    Answer
    Response from rndTexas | Reviewed this property |
    Unfortunately, Cozumel Palace does not even offer complimentary shuttle service from the Cozumel airport to the resort, except for (I believe) stays of a minimum number of days.
    0
    Votes
    Room Tips
    "All rooms face the water! The higher the better I guess!"
    Read review
    "As far as I could tell, asll rooms are ocean view. The VIP section is next to the scuba dive shop."
    Read review
    "Family loft is on the first floor but offers a seperate space from the adults with two queen beds, a second..."
    Read review
    "higher floor, near elevator"
    Read review
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