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Presidente Inter-Continental Cozumel Resort & Spa

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Presidente Inter-Continental Cozumel Resort & Spa
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1,674 Reviews from our TripAdvisor Community

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Showing 1,503: English reviews
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Brookfield, Connecticut
Reviewed 2 days ago NEW

This was our 24th stay at the Presidente. We have enjoyed visiting this property year after year and seeing the familiar faces of the overly attentive staff and the improvements being done over the years. HOWEVER, the most spectacular changes have been made to really make this property stand out. A beautiful infinity pool adjacent to the beach has been...

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Thank drmark77
Reviewed 2 days ago NEWvia mobile

We visited the El Presidente for a week of relaxation in April and were not disappointed. The property is beautiful with two pools, and several expanses of clean beach. Most beaches were framed by reefs so you used a metal stair to descend into the ocean which was fairly deep. We had several great days of snorkeling but one morning...

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1Thank Ronni G
Brooklyn, New York
Reviewed 5 days ago NEW

My wife and I just returned from our 7th trip in the last five years to this resort. Last year they did a major renovation and we were concerned that it might lose some of its charm. I am thrilled to report that the improvements have been a wonderful addition. All of the features that made it so appealing in...

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Helpful?
Thank Martin F
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for taking your time and sharing your comments with us. I'm very thrilled to hear, you had a pleasant stay at our Resort and that our staff treated you very well. Our goal is to make your stay pleasant so I'm very glad we achieved that. Thank you for...

Atlanta, Georgia
Reviewed 5 days ago NEW

We enjoyed all aspects of this resort. The rooms are recently refurbished and very comfortable with top notch bedding/linens. The resort staff is extremely friendly and accommodating. We ate most of our meals at the resort, and everything we had was tasty. Great mojito at the bar! There is a family pool but also an adults only one, which is...

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Helpful?
Thank GeorgiaTraveler61
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your preference to our hotel and for sharing your comments with us. I'm glad to hear that you spent a wonderful time with us with the care of our friendly staff. We look forward to welcome you to this "su casa" in Paradise. Best Regards, Henry Walther Regional Director

Mexico City, Distrito Federal, Mexico
Reviewed 6 days ago NEWvia mobile

We were highly privileged to spend 4 nights at the Presidente Intercontinental Cozumel. The hotel is not only beautiful, since it has been recently remodeled, but offers three restaurants with spectacular food ( one of them is the Alfredo di Roma), the kindest and most efficient personal and the greatest views of Cozumel. The hotel has its own private beach...

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Helpful?
Thank Fernanda M
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Regards from sunny Cozumel! Thank you for your preference and for sharing your review about your recent stay with us it help us in order to improve our service. I'm glad you enjoyed your stay with the care of our staff. We look forward to welcoming you once more at our hotel. Kind Regards, Henry Walther Regional Director

Sioux Falls, South Dakota
Reviewed 1 week ago NEWvia mobile

My husband and I came for our second anniversary. We did not do the all-inclusive option but we did eat at the restaurants a few times and the food was delicious! The beach always seemed quiet even when there were kids around. They do have an adult only pool but no one used it the entire 7 night stay which...

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Helpful?
Thank morgan-nagel
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for sharing your review about your recent stay with us and for your preference to our hotel. I am glad to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We certainly look forward to welcome you again....

Tel Aviv, Israel
Reviewed 1 week ago

Stayed for 3 Nights in the renovated part of the hotel (ground floor). The room is big, beautifully designed, and very clean. Pool, beach, gym and spa are great, clean and quiet, food is delicious. The staff was very friendly and helpful. Really enjoyed my stay!

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Thank Dir B
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your preference to our Resort and for sharing your review with us. I'm glad to hear you spent a great time with us and that our staff was helpful and friendly. We look forward to welcome you once more. Kind Regards, Henry Walther Regional Director

Warsaw, Poland
Reviewed 1 week ago

First time I was in Mexico and he made a great impression on me...Im very impressed,good kitchen, relax, view, silence,nice service, perfect massage, I hope I can still come back to you, greet the whole court :)

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Helpful?
Thank wojtekmaslowski
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Regards from sunny Cozumel! Thank you for sharing your review with us. I'm glad to hear you enjoyed your stay with us. We look forward to welcome you back at Paradise. Best Regards, Henry Walther Regional Director

Reviewed 1 week ago

My review is mixed. It's a good place that needs an infusion of consistent service training for their staff. A cold bottle of water when we arrived during check in would have been a nice touch. Orientation to the property, while we walked to our room, would have been helpful; a property directory and property map in our room would...

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Helpful?
Thank Gretchen O
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, they are really important to us in order to improve our service and quality. I'm glad to hear you enjoyed your stay at our Resort. We look forward to welcoming you back soon at Cozumel Paradise. Regards, Henry Walther Regional Director

san diego
Reviewed 1 week ago

I have traveled all over the Caribbean. the rooms here, especially the reef room, are the best in the Caribbean The view out your room is the water, that's it! nothing is better except when you go to Tahiti with overwater bungalows. I've been here four times in the last four months beautiful rooms great food, great little pool. Adult...

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2Thank DiveMasterSD
Henry W, Director de Recepción at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your preference and for sharing your review with us. I'm very glad to hear you enjoyed your stay and that you liked our Resort. We look forward to welcome you in a near future. Best Regards, Henry Walther Regional Director

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €175 - €466 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2000 series room facing the beach, or for very quiet facing the courtyard”
drmark77, 29 Apr 2017 | Read review
“Any of the beach front options”
S9503HFmartinf, 26 Apr 2017 | Read review
“Make sure to ask for the renovated part.”
dirb2013, 24 Apr 2017 | Read review
“Reef room is the best they offer. But all rooms I have seen are Great.”
DiveMasterSD, 22 Apr 2017 | Read review
“Corner rooms are incredibly large”
sarar601, 19 Apr 2017 | Read review
5 of 5