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    Allegro Cozumel

    Carretera Sur San Francisco Palancar | Km 16.5, Cozumel 77600, Mexico
    011 34 518 88 96 00
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    18/2/2018 19/2/2018
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    Traveller (4126)
    Pool & Beach (1204)
    Room & Suite (703)
    Overview
    • Excellent28%
    • Very good36%
    • Average18%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “fish” (377 reviews)
    “first club” (188 reviews)
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
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    Rooms
    18 Feb19 Feb
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,720)
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    1,841 - 1,845 of 3,730 reviews

    Reviewed 5 August 2013

    We stayed at the Allegro Cozumel 5-14 July 2013 and we were pretty happy with our stay. I have stayed at the Allegro at least 6 times in the last 11-12 years and have always had an enjoyable vacation. Overall I would say that the...More

    4  Thank Paul_C_80
    Reviewed 5 August 2013

    Not our first rodeo in Mexico...and we were pleasantly surprised that the wonderful level of service at this all inclusive resort. The weather was delightful; only one day where a torrential rainstorm blasted through our palapa style roof and flooded our room! Within the hour...More

    1  Thank roniandgary
    Reviewed 2 August 2013

    This was my first time ever to Mexico. Wonderful hospitality and friendly people, I enjoyed my stay very much. I saw amazing wildlife when I went out for a guided snorkeling tour. The people there really want you to have a good time and even...More

    Review collected in partnership with this hotel
    2  Thank Alanna f
    Reviewed 1 August 2013

    I cannot believe I am actually still reading positive reviews of this dump. I will be as nice as I can during my review. My wife and I took our two young children on our summer beach vacation. We booked this resort for 10 nights...More

    2  Thank SouthlakeDad
    Response from ItzeSocialMedia_Ctor, Social Media Coordinator at Allegro CozumelResponded 17 August 2013

    Dear SouthlakeDad, Thank you for taking the time to share your experience with us. We would like to extend our apologies for any lack of service you encountered since you arrived. Anabel and David has contacted us to let us know the circumstances. We regret...More

    Reviewed 30 July 2013 via mobile

    This what sucked about this place in order of my problems: first they WILL NOT let u check in until 3-330, second dont expect the rooms to look anything like the pictures and dont expect a nice cold air conditioned room either. We ran out...More

    2  Thank Kimhast
    Response from Gabriela S, Social Media at Allegro CozumelResponded 1 August 2013

    Dear Kimhast Thank you very much for your time to write your review on tripadvisor. Received our apology for any inconvenience you may suffer during your stay. Rests assure that each comment has taken into consideration by our management to improve our service. Our main...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$155 - US$269 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Cozumel
    • #13 Top resorts Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Barcelo, Hotels.com, Orbitz, Agoda, Travelocity, Priceline, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Allegro Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Occidental Allegro Cozumel Hotel Cozumel ,
    • Occidental Allegro Hotel ,
    • Occidental Allegro Resort All Inclusive
    Add Photo Photos
    Traveller (4126)
    Pool & Beach (1204)
    Room & Suite (703)
    Dining (248)
    Hotel & Grounds (2153)
    Family and Play Areas (80)
    Bathroom (63)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    minnieguelph
    14 January 2018|
    AnswerShow all 2 answers
    Response from 15bubbles | Reviewed this property |
    no . the ferry comes over from play del carmen. the ferry drops you in town . if you want to go to isle mujeres you would have to take a bus from plays to Cancun and catch a feeey from there to isle mujeres
    0
    Votes
    Cindy O
    13 January 2018|
    AnswerShow all 3 answers
    Response from 15bubbles | Reviewed this property |
    I found something to eat each meal, but , they really need to over haul the whole menu . it was pretty yukky from my point of view but this wouldn't keep me from staying here because the place is much better than the food .
    1
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    Room Tips
    "room around kid pool are quiet at night but 4 persons in it is a bit small."
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    "Premium rooms have a great location"
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    "All seemed good"
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    "Away from the pools towards each edge of the property tend to be quieter"
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