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Allegro Cozumel

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Allegro Cozumel
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3,858 Reviews from our TripAdvisor Community

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Showing 3,278: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEW

We stayed at Allegro for one week in March 2017. Two tweens and two adults. We had a great time. The food was better than we expected, and in fact the Mexican selections were incredible. Fresh salsas and grilled meats and plaintains every day. Go offsite for the guac, though! Lots of fruit, good drinks. I wouldn't bother with the...

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4Thank himinnesota
Reviewed 2 days ago NEW

We (extended family of 12) just returned this past weekend from our second visit to this resort. If you have children, GO! If you love to get out in the water to snorkel or scuba dive,GO! While it has a great water area for children, if you want a quieter experience there are other places to go. The resort never...

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Thank Ke M
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Ke M, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Reviewed 3 days ago NEW

I have stayed at three resorts in Cozumel but twice at this one and it is the best. The food is amazing, the rooms are each in their own little buildings which gives the place character, and it is very spacious. The staff are all amazing and friendly and helpful. The snorkeling in front of the hotel is not the...

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Helpful?
Thank Erica C
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Erica C, First and foremost we would like to thank you for the praising review you shared following your recent visit to Allegro Cozumel we are delighted to read that we were able to match your expectations. It is indeed a pleasure to receive such a nice review highlighting our facilities, services, and most of all, our staff professionalism...

Reviewed 3 days ago NEW

We just returned from a week at Allegro Cozumel. The resort is as advertised. the Pirate playground was a big hit with our boys , 5 and 7. The air hockey table was also a big hit after dinner. We saw 2 shows during the evening in our week there which were really fantastic. I enjoyed the snorkelling right off...

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Thank Jocelyn Z
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Jocelyn Z, Thank you, we appreciate your kind review about your recent stay in our resort, It was a pleasure to serve you. We are pleased that you enjoyed your room, the hotel beach, the friendliness of our staff and your visit to Cozumel in general. Thank you so much for letting us know about the details at the...

Knoxville, Tennessee
Reviewed 3 days ago NEWvia mobile

Absolute LOVE this resort!!!! Bare with me, this is long! We visited last year in April and this year in March. There were many more guest this visit but it wasn't uncomfortably crowded. It was nicer in some ways to have more people around. I've stayed in the First Club area (my in-laws are timeshare owners) both visits. Karina (the...

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Helpful?
Thank SheilaMarieK
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear SheilaMarieK, Thanks for your amazing review. We're glad you enjoyed your stay with us at the Allegro Cozumel, and felt compelled to blog about us! We love it! Please be sure we'll share all you kind word with the First Club staff members, they work very hard to make all of our guests at the owners area feel even...

Reviewed 3 days ago NEW

My wife and I spent 6 nights at this resort, and overall we were happy with our stay. The pros: - Friendly, helpful staff - Nicely furnished rooms, though somewhat small - Lots of pools, pool chairs, beach area. Didn't have trouble finding a spot in the sun - Large sandy beach area, with sand throughout the swimming area too...

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Thank Beau K
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Beau K, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for pointing out all our strengths and weak spots, we'll...

Ontario, Canada
Reviewed 3 days ago NEW

We just returned from an outstanding week at this resort, our first time, but not our last! I read a lot of reviews before we left, and I've come to the conclusion some people just like to complain, because this place was fantastic! The beach is wonderful, the quality of the snorkelling a pleasant surprise. We did the reef excursion...

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1Thank FarAndWide68
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear FarAndWide68, Thank you for this wonderful review and for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay. • It is wonderful to read that we met and exceeded your expectations. Our aim is to impress each and every one of our guests and I...

Gatineau, Canada
Reviewed 3 days ago NEW

Went to Cozumel from march 11th to 18th 2017, the island is amazing. A paradise for divers. The hotel is very clean and the staff is amazing. Rooms were nice, hot water was always present. The food was really good always different. Every night was a different theme at the buffet and from lunch to dinner food was different, good...

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Helpful?
Thank rodode01
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear rodode01, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

Denver, Colorado
Reviewed 3 days ago NEW

Allegro used to be a great resort with top-notch service, especially for First Club members, but the service level has declined in the last few years. This year I stayed for 7 days in a nice room, but new wifi cabling being installed required us to be out of our rooms all day for 2 days and the hammer drill...

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Helpful?
Thank CathiC283
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear CathiC283, We are very disappointed to read about your recent experience at our Allegro Cozumel, specifically at the First Club area. All the renovations and cabling are in order to offer a better service in a near future for all our guests, however we understand the bothering this can cause. We are very surprise about your comments about the...

Leominster, MA
Reviewed 4 days ago NEWvia mobile

Just returned from a 6 night stay. The beach, resort, staff, restaurants and rooms were excellent. We ate at the oriental and Italian and enjoyed both. They really need to work on the buffets, change up the food. By day 3 we were ready to eat off resort. A few in our group also got sick and it wasn't due...

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2Thank Frischleo
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Frischleo, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €112 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Cozumel 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#12 Top resorts Hotel in Cozumel
#12 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
355 questions
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Questions? Get answers from Allegro Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The resort is small enough that most are great-if you like night time quiet, ask not to be near the entertainment stage/disco”
 of 5 bubbles 66kem, 21 Mar 2017 | Read review
“Block 17 was great..faced the woods, easy walk to buffet and pool”
 of 5 bubbles jocelynz641, 20 Mar 2017 | Read review
“Ask for second floor - they have a palapa roof. Also, ask to be away from kids pool, disco if you want quiet”
 of 5 bubbles CathiC283, 20 Mar 2017 | Read review
“ground floor room.”
 of 5 bubbles sdang2017, 19 Mar 2017 | Read review
“Upper levels have less chance of Iguanas standing outside your door!”
 of 5 bubbles 608sadies, 18 Mar 2017 | Read review
5 of 5