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Carretera Costera Sur Km 16.5, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Allegro Cozumel
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 57 hotels in Cozumel
Location
Cleanliness
Service
Value
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs.
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Room & Suite (731)731
Full view
Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Snorkelling
Indoor play area for children
Kids club
Parking
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Kids' outdoor play equipment
Car hire
Spa
Facial treatments
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Hair dryer
Safe
Telephone
Bottled water
Iron
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Additional 5% off
6,919Reviews680Q+A100Room tips
Traveller rating
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Popular mentions
Curtis wrote a review 19 Apr
6 contributions
+1
Had the best time in cozumel at Allegro. The first club Takes very good care of their guests very attentive to our needs and address any concerns promptly & effectively..our son calls it our house with the hair...😆. The beach party with the live music, drinks with the sun set with the beach back drop is so beautiful if you have not been you must experience this its a memory you will talk about for years to come..OVC is amazing 👏 thank you Karina for all you do you staff is above par.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded 2 days ago
Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro Cozumel hotel and are delighted to read that we were able to match your holiday expectations. To see that you really enjoyed the beauty of our grounds and beach area. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Again we thank you for this very kind review of our hotel. All the staff and Karina look forward to se you again in the future. Kind regards! Guest experience manager - Allegro Cozumel
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Lynn P wrote a review Mar 2021
Chicago, Illinois23 contributions4 helpful votes
Hotel's Favourite
As teachers, we went over Spring Break. I was worried that it might be dumpy and have bad food from reading the reviews. This was one of my best Spring Break experiences ever. The rooms were modern, stylish and clean. The food was good. The bar drinks were out of this world. Best of all, every staff person we encountered was over-the-top helpful and friendly. The beach is one of the prettiest on the island.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded 4 weeks ago
Dear Guest. We are thrilled that you have enjoyed and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Again we thank you for this wonderful review. We look forward to host you again in a near future. En su casa Allegro Cozumel
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KAL wrote a review 16 Apr
South Bend, Indiana2 contributions1 helpful vote
Beautiful property and beach. Very friendly and helpful staff. Very comfortable beds although rooms are on the smaller side if the regular rooms. Quiet, slept very well. Liked the Mexican food and the diversity of the guests. Able to snorkel from the shore just a few minutes away, snorkeling from the beach also saw some fish. Water was clear and warm. Free sailing was also a lot of fun for all of us!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded 4 days ago
We would like to express our gratitude for the comments you made about your recent visit. They help us understand and improve our guests’ experience. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Allegro Cozumel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once again, thank you for your time and feedback and we sincerely hope to be able to host you again in the near future for another pleasant stay.
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Courtney wrote a review 14 Apr
Bentonville, Arkansas5 contributions1 helpful vote
It's a decent hotel but there were few things I struggled with. Allegro knew we were arriving because they sent me an email wanting me to confirm our arrival but when we got to the hotel- they gave our double bed room away. They didn't tell me this at the counter, of course, I found out when we got to the room that they gave us a 1 king sized bed. I had to go back to the main building and insist on what I booked. They weren't able to give us what we actually booked until the next day so we couldn't even settle in on our first night. We had to keep all of our stuff packed until the next day. They also weren't proactive in correcting their mistake. I had to "check back in with the desk" in order for them to move us. I also didn't care for how loud it is later at night. They have a theater and when they have shows it's excruciatingly loud. They also feel the need to have a DJ blast music during dinner. I could barely hear my mother speak across the table. The food wasn't impressive either. They try to mix it up and change the cuisine in the main restaurant but it just wasn't great. They also have an "oriental" restaurant that requires a reservation but you have to make it in person, same-day, between 9-11 so if you have plans in morning (like we did) then it makes it impossible. We finally got in and it wasn't great either. They also make a big deal out of making a reservation because they day they're "completely booked" but when we got in there were tons of empty tables were people could sit. When we had to get our covid tests in order to go back to the states - they conducted the lines very inefficiently. It was hot and humid and we're all standing outside waiting and it could have been done better. It's a decent hotel if you're just looking for a place to crash after long days and are OK with eating any kind of food but it wasn't that impressive. I would probably try a different hotel.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: rooms near the theater are loud.
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded 1 week ago
Dear Guest. We sincerely appreciate the time you have taken to share your feedback after your visit to Allegro Cozumel. Our guests' comments are really important for us to ensure our high standards of service at all times. Please accept our sincere apologies for any incident you may have experienced during your stay. You can rest assured that your comments have been addressed and reviewed by the entire hotel management team. Once again we thank you for sharing this valuable information with us, as it will be used accordingly to enhance the experience of our future guests. We sincerely hope that you will give us the opportunity to provide you with better service in the future.
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Yudi Sanchez wrote a review 13 Apr
1 contribution
Great place to stay with your family. The activities are fun Arbey was a great entertaining member a long with his team. Also so much fun with Arbey overall. Such a great time playing beach volleyball doing Zumba and going up to the lobby to have some drinks and have some more fun 🤩 Also Henri on the premium area was so much help and such a great server!
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Date of stay: April 2021Trip type: Travelled with family
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded 1 week ago
Dear Guest.We would like to express our gratitude for the comments you made about your recent visit. They help us understand and improve our guests’ experience. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Allegro Cozumel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once again, thank you for your time and feedback and we sincerely hope to be able to host you again in the near future for another pleasant stay. Allegro Cozumel
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PRICE RANGE
US$106 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental allegro cozumel hotel cozumel, occidental allegro hotel, occidental allegro resort all inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
305
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Frequently Asked Questions about Allegro Cozumel
Which popular attractions are close to Allegro Cozumel?
Nearby attractions include Palancar Reef (3.4 km), Columbia Reef (6.7 km), and Playa El Cielo (7.4 km).
What are some of the property amenities at Allegro Cozumel?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Allegro Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Allegro Cozumel?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Allegro Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Allegro Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, SkyReef Cozumel, and Carlos'n Charlie's Beach Club.
Are there opportunities to exercise at Allegro Cozumel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Allegro Cozumel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Allegro Cozumel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Allegro Cozumel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (15.3 km).
Is Allegro Cozumel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.