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Allegro Cozumel

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Allegro Cozumel
Allegro Cozumel
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3,677 Reviews from our TripAdvisor Community

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Showing 3,152: English reviews
USA
Reviewed yesterday NEW

Very nice property, well maintained. Top-notch dive shop on site. Very easy to get to town and attractions with taxi service very close by. Food is ok, just don't expect gourmet. The best meal we had was at the Italian restaurant! If you just want a cup of coffee and something light for breakfast, you really have to go into...

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Helpful?
Thank sloopjohnb89
South Woodslee
Reviewed yesterday NEW

This was our first trip to Cozumel and after this experience wont be our last . We purchased the Ultimate divers package and for us it was worth every penny from the private check in with Hector who helped us in every way from booking our specailty dinners to our rooms and checking in on us periodically to make sure...

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Helpful?
Thank 991darinf
Montreal, Canada
Reviewed yesterday NEWvia mobile

Good day I was at the allegro Jan 14-21 2017 I can say all and all a great trip hotel is 20 min from down town taxi 15 us ..can take a day trip around the island by asking the bell boys for a taxi is about 80-100 cad.. Food ...was ok i think because it's an island the verity...

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Thank beach_70016
newtonville, ontario, canada
Reviewed 2 days ago NEW

Waiters in restaurants were very attentive and good natured. In particular, Luis and Ana were exceptional! We even started to ask for their tables. Maids were thorough and left beautiful towel creations on our bed. A la Carte restaurants were excellent-entertaining and efficient. The buffet was okay and there was a good variety. Bacon was scarce at breakfast but the...

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Helpful?
Thank Linda H
Ontario
Reviewed 3 days ago NEW

Large group of us hit the Allegro for a week of rest and relaxation. We have all been to Cozumel several times before and decided to try the far end of the island. We really enjoyed the beach at the Allegro, best we have ever stayed on in Cozumel. The only catch is when you get the good beach you...

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Helpful?
Thank Deeter67
Montreal, Canada
Reviewed 4 days ago NEW

I would rate Allegro as a 31/2 star. My husband and I stayed in a renovated superior premium second floor room. The room was very clean and the bed was comfortable. We like a firm mattress. Most buildings house four rooms and the walls are paper thin. You will hear your neighbors conversations and TV. If you are lucky, all...

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Helpful?
Thank Janice W
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Janice W, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you...

Reviewed 4 days ago NEW

We travelled as an extended family (myself, husband, and kids plus my parents) and picked Allegro mostly because of their dive shop. We weren't really sure what to expect with the recent remodeling, etc - but were overall pleasantly surprised. The staff was very friendly, the pools were clean, plenty of deck chairs, nice beach. Rooms were small, but clean...

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Helpful?
Thank Lori K
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Lori K, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

denver, United States
Reviewed 5 days ago NEW

This was an All Inclusive stay at the resort. We had 2 favorite Bartenders that work the beachside Bar. Ask for Fredy or Elmer. Let them know friends from Colorado sent them to the beach side bar. They beachside staff is so on top of it and cater to you like its parise. IT WAS PARADISE FOR US. The food...

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Helpful?
1Thank John H
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear John H, We loved how you described the your experience at Allegro Cozumel. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. We would like to express our most sincere gratefulness for your kind words about the service you received. It was a pleasure to...

Mount Ver
Reviewed 5 days ago NEW

It our first time to be in First Club, but service in First Club worse then for everybody else. We stayed on a beech aria where for members only, no body come to us, or ask if we need anything. or bring some drink. Beech chairs old and half of them broken. The room was clean but lights in a...

Review collected in partnership with this hotel
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Helpful?
Thank Yosyp L
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Yosyp L, We are very concerned that despite of several efforts, we unfortunately failed to please you during your stay. I will share your comments with the firs club manager immediately to ensure we are maintaining the high level of service we pride ourselves on. We are working on a daily basis to exceed our guest’s expectations and would...

Hollister
Reviewed 5 days ago NEW

Just love this resort! Ben at the front desk is an amazing star! The restaurant staff are wonderful and the rooms are clean and comfortable. My favorite part - ProDive is right on site and they are simply, the best.

Review collected in partnership with this hotel
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Helpful?
1Thank michelehammock
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear michelehammock, Thank you so much for taking the time to leave us your feedback on your recent experience at Allegro Cozumel. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. I will share your comments with the team, I am sure that this will serve as an encouragement to our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: €148 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Cozumel 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#12 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
293 questions
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Questions? Get answers from Allegro Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The closer to the beach the quieter at night it seems stayed in the main floor and was esay in and out .”
 of 5 bubbles 991darinf, 22 Jan 2017 | Read review
“Most rooms seem to have 2 double beds. Rooms away from lobby are probably quieter since disco is near lobby.”
 of 5 bubbles F7356BWlindah, 21 Jan 2017 | Read review
“We liked being on the second floor closer to the beach.”
 of 5 bubbles 918janicew, 19 Jan 2017 | Read review
“Ground level rooms are quieter - the thatched roof allows noise to carry from one upstairs unit into another.”
 of 5 bubbles 457lorik, 19 Jan 2017 | Read review
“Rooms upstairs are more roomy and rooms near the water are nicer.”
 of 5 bubbles johnhM4367FY, 18 Jan 2017 | Read review
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