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Hotel Dolores Alba Chichen

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448 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Auckland, New Zealand
Reviewed 2 weeks ago via mobile

The room and especially the bathroom was filthy. Felt/smelt like I was walking into a public toilet. But the worst thing was the bed had bed bugs. Got bitten all night. Be warned! Also the pool tends to attract the families so if you thought you were coming here for a relaxing pool side time think again. Screaming children will...

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Helpful?
Thank Tomjamesuk
Jakarta
Reviewed 24 October 2016

The hotel is really nice, a bit old but it's really peaceful. There are two nice swimming-pools and a lot of trees. The rooms are nice and comfy. It's located right across the Ik-kil cenote so it was very convenient to go there before the crowds got in. They have a shuttle to Chichen Itza, which is convenient but it's...

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Thank Helene B
Loughborough, United Kingdom
Reviewed 15 October 2016

A friendly and value for money motel, which is good for getting to Chichen Itza before the coaches arrive. Also, the hotel provided tickets for the evening light show. The rooms are comfortable; the bathrooms basic but OK. The pools were good and the eco pool in particular was a hit with our 3-year old.

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Thank PilleusJr
Milwaukee, Wisconsin
Reviewed 19 August 2016 via mobile

On the plus side: Kids enjoyed the pool, nice hammocks to lie in, there's a short path to walk down for a nice nature walk behind the rooms, and there's a shuttle that takes you directly to Chichén in the morning. Down side: Everything else. The rooms are extremely humid so the bed sheets were damp when we arrived, our...

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Thank lserna
Reviewed 13 August 2016 via mobile

Good option if you are travelling to see chitzen itza. You can go very early in the morning before the many tourbuses arrive. After that at around 1130 you could go to the ceynote just opposite the hotel. Hotel has friendly staff, good but simple breakfast included. Dinner was so and so. Rooms where clean and good for one night...

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1Thank Ronald W
Houston, Texas
Reviewed 6 August 2016

My grandson and I stayed two nights at this hotel. He loved the swimming pool. The rooms were clean and comfortable, lots of windows with curtains to keep out light and sound. It's conveniently located near Chichen Itza and directly across from the cenote. The food was pleasant at the restaurant. The first morning there was an exceptionally large group...

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Thank brendatexmex
Newport, Oregon
Reviewed 30 July 2016

This place is terrific! Kind of motel-style, not fancy, but clean, well-kept, and very close to the ruins at Chichen Itza. Two pools, a decent restaurant with good margaritas, and AC, very important for gringos not used to the heat in July there. We stayed two nights with a day-long trip to the ruins in between. One thing that bugged...

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1Thank nsteinberg
Reviewed 22 July 2016 via mobile

We stayed here for one night. Hotel is very close to the ruins and offers decent rooms for a low price. Great for a one night stay so you can visit the ruins early. Breakfast is a bit disappointing but the staff is friendly. Price-quality is well balanced.

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Thank Nina v
Copenhagen, Denmark
Reviewed 30 June 2016 via mobile

Friendly staff. No wifi in the rooms, only at the restaurant. The standard is very similar to a motel. If you don't have a car, your only option is to eat at Dolores Alba. The food is ok, but nothing special. The breakfast is fruit, egg and bread. That is okay, but you can only get coffee and tee and...

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Thank KarolineEno
Sant Julia de Loria, Andorra
Reviewed 21 June 2016

Very close from ruins and cenote Ik-kil. It's next to the road, so depending on the room you may hear traffic. We stayed 4 people in a double room. It was OK for the price, but it didn't look clean (including the bathroom). Breakfast was included. Works for a one-night-stay with low budget

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Helpful?
Thank judit_withouth

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Enchanting hotel in the best location of Chichen Itza. Beautiful bungalows with private terraces, air conditioning, cable tv, safe box, and local handcrafts. Extensive gardens with two swimming pools, one with unique reef formations and spectacular bottom, two palapas with hammocks for relaxation. Large, guarded parking lot. Restaurant Bar overlooking circular pool with the best food for the gods. Walk to Ikil cenote for a refreshing swim or to the Balankanche caves for underground adventure. ... more   less 

Additional Information about Hotel Dolores Alba Chichen

Address: Km.122 Merida-Cancun, Free Road (180) | between the ruins and Balankanche caves, Chichen Itza, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range: €40 - €50 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Dolores Alba Chichen 2.5*
Number of rooms: 40
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Also Known As:
Motel Dolores Alba Chichen
Dolores Alba Chichen Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dolores Alba Chichen staff and other travellers.
3 questions
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Thousand Oaks, California

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Questions? Get answers from Hotel Dolores Alba Chichen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the pool and restaurant were good.”
 of 5 bubbles brendatexmex, 6 Aug 2016 | Read review
“Whole hotel is on the main road but it wasn't too loud at night.”
 of 5 bubbles nsteinberg, 30 Jul 2016 | Read review
“Find a room closer to the main lobby for stronger wifi”
  • Ugly color scheme, outdated furnishings
  • Ugly color scheme, outdated furnishings
 of 5 bubbles co1063, 14 May 2016 | Read review
“all seemed the same”
  • Inside my room
  • View from room, see the road
  • Room
  • Bathroom
  • room
 of 5 bubbles iliveinmexico, 5 May 2016 | Read review
“Room by the restaurant has stronger wifi. Might have been noisy if there were a lot of people at the restaurant.”
 of 5 bubbles CJG_in_the_UK, 8 Mar 2016 | Read review
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